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“Can't wait to go back!”
Review of Nevai

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Nevai
Ranked #8 of 23 Hotels in Verbier
Certificate of Excellence
London, United Kingdom
1 review
“Can't wait to go back!”
Reviewed January 25, 2012

We stayed at the Hotel Nevai for a long wknd in early January and had an amazing time. It was our first time in Verbier and we couldn't have had a better introduction to this excellent ski resort. The hotel was all the things you would expect from a high priced hotel but what made it stand out were the staff. They were not only extremely helpful but really friendly and nothing was too much trouble - from arranging a taxi for us when we missed the last lift back to Verbier, to sending up an ice bucket full of snow to stop our sore toes swelling up! Christine in particular was a complete star and really made our trip, but the breakfast staff, bar staff and the boys that ran the shuttle bus were all great. The only small negative was that the rooms felt a little stark as they have wooden floors and white walls which easily show up any scuffs and marks.
I highly recommend this hotel and even if you don't stay here make sure you check out the 1st floor bar and restaurant.

Room Tip: Make sure you ask for a room that is not located above the Farm Club as it can be loud up to 2am.
See more room tips
  • Stayed January 2012, traveled as a couple
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Helpful?
Thank IANSTEED
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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192 reviews from our community

Traveler rating
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    19
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    8
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36
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
London, United Kingdom
2 reviews
Reviewed January 6, 2012

We just got back from our holiday in Switzerland a few days ago. My Fiancé chose the hotel and he impressed me! The hotel is charming, a bit modern for my taste, but cosy as its quite boutiquey. The staff were friendly. Rooms are big but a bit sparse. To ski, it’s a walk uphill to the chairlift but there is a shuttle that runs. They have a spa, which is good after the slopes but book in advance as they often don’t have space. The nightclub, which I frequented in my 20’s is still buzzing although really busy. We spent New Year’s there and it was a really fantastic evening. To top it all off we saw Prince Harry and his entourage staying at the hotel! All in all, really great holiday. We would definitely go back.

  • Stayed December 2011, traveled as a couple
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Helpful?
Thank Lindsay B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cairo
Level 4 Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed February 18, 2011

I went to hotel nevai on my honeymoon . We had a great time there.The hotel is located ideally in the center of verbier, yet there had been amazing views from the balcony. The breakfast variety was good . The staff were extremely helpful with booking restuarants , ordering taxi , ect. The driver service to the slopes is extremely good . The rooms were modern and comfortable and had all whats needed for a perfect ski trip.

  • Stayed December 2010, traveled as a couple
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Helpful?
Thank AhmedMMA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level 6 Contributor
121 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed February 18, 2011

cool design hotel with good bar and restaurant in central verbier , very sleek modern rooms with i pod docks etc , friendley staff and a small spa

  • Stayed April 2010, traveled with friends
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Helpful?
Thank shaneyp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed January 11, 2011

I thoroughly enjoyed the ambience and friendly atmosphere during my stay at the Nevai and am shocked there aren't more positive reviews here. In my opinion, it was refreshing to experience such warmth and friendliness from staff at a 4* hotel (sometimes hotels with more stars carry more stiff approaches) especially in the bar, where I could sit alone or with friends and have a nice time chatting with the staff, getting priceless tips and info on the resort and surrounding local area, or just have a laugh with on the quieter occassions. The people who have written some of these scalding reviews obviously arrived with a chip on their shoulders, and need to learn to relax when they are on holiday instead of complaining that there is too much partying going on - it's Verbier for petes sakes!!

Had a great time, great food, service, cocktails, view, location. Hotel even has a shuttle bus which drops you to & from the slopes at no extra charge. Now I see why they have so many returnees. i shall be one of them!

  • Stayed December 2010, traveled as a couple
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Helpful?
Thank MartiniBikini99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
london
Level 3 Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed January 6, 2011

I would advise anyone considering this hotel to thing again. It is wildly overpriced and hte attitude of nearly all the staff was to regard guests as something of a nuisance. most defintely keep away from the spa, hte staff there seemed to think that they existed to serve some higher life form and were quite insulted when we mere hotel guests paying 250CHF per night each went to use their facilities as had been arranged with reception because a late check-out was not possible on the day we left.

currently ranked 22 out of 23. the 23rd must be totally horrendous.

  • Stayed January 2011, traveled with family
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Helpful?
5 Thank lewLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Switzerland1936, Public Relations Manager at Nevai, responded to this review, May 16, 2011
Thank you for your comments. We are sorry to hear that you did not enjoy your stay at the Nevaï in Verbier. The spa was informed of your bad experience and we are happy to confirm that we have not had any further negative feedback regarding the Staff at the Spa.
Kind regards
Nevai Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed December 16, 2010

stayed 3 nights and then canceled and decided to go to another hotel

room was very noisy every night until late

some of the reception desk people and staff was not very friendly

for some reason, spa was off during the 3 days

only breakfast was ok

far too expensive for what you get, stay away !

  • Stayed November 2010, traveled as a couple
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Helpful?
3 Thank Sachs186338
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Nevai

Property: Nevai
Address: route de Verbier Station 55, Verbier 1936, Switzerland
Location: Switzerland > Swiss Alps > Canton of Valais > Verbier
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Room Service Shuttle Bus service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #8 of 23 Hotels in Verbier
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Nevai 4*
Number of rooms: 35
Official Description (provided by the hotel):
Located in the hub of Verbier in the Swiss Alps, this luxury four star design hotel redefines alpine luxury and contemporary design; Le Nevai.State of the art architecture, inspired by mountain life, this Design Hotel boasts the ultimate in sophistication, dining experience, nightlife and relaxation. The Hotel Nevai has striven to create a unique blend of alpine luxury and ambiance ensuring the finest stays in Verbier. 33 Superior rooms and 2 spectacular Panorama Suites, offering exciting and inspiring levels of comfort and design. ... more   less 
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