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“Nice Surprise”
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Excellent
10 reviews
View from the chalet when standing outside.
Living Room
Dining area
Kitchen
Bedroom 1
Bedroom 2
Bedroom 3
Bathroom
View from living room window
View from living room window
View from outside the chalet at street level
Chalet Surprise
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Overview
Chalet -
3 Bedrooms, 2 Bathrooms, Sleeps 6
Saas-Fee, Canton of Valais, Swiss Alps

Reviews from our community

Excellent - based on 10 reviews
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Reviews from our community

Date | Rating
  • English first
  • French first
  • Any
English first
English first
French first
Any
English first
Pjrkiwi
Basel, Switzerland
Level 4 Contributor
43 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
“Nice Surprise”
Reviewed July 3, 2015 for a stay in April 2015
2
people found this review helpful

Stayed here for the Easter weekend - the chalet is super practical, comfortable and well fitted out
The location from the car parking and the village are a short walk, or hop on the electric bus which passes by the front door!!
Super Chalet and great location with awesome views

Overall condition of the property Bedding & mattresses
Kitchen & utensils Bathroom cleanliness
Other facilities & amenities Service
Traveling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pauleyemd
Abu Dhabi, United Arab Emirates
1 review
“Perfect stay in Saas Fee. The only "Surprise" was too much snow for April!”
Reviewed April 10, 2015 for a stay in March 2015

We had a fantastic trip to Saas Fee. The chalet was the perfect size and in very nice condition when we arrived. The location is very convenient being only steps from the bus stop. My boys were amazed how quiet everything is in Saas Fee. Michael had everything ready including bathroom items and soap for the first few loads of laundry. There's a Nespresso coffee machine and a very nice microwave/convection oven. The only challenge was waiting two days for the mountain to clear the mountains of snow received during a huge spring storm! In conclusion, the chalet was just perfect for family of four or six.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Traveling group: Teenagers
Your age range 35-49
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
STP73
Basel, Switzerland
Level 3 Contributor
10 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Charming Chalet, highly recommended!”
Reviewed March 10, 2015 for a stay in February 2015
1
person found this review helpful

Charming chalet, authentic alpine style and newly renovated.
Although the chalet is at the far end of the village (away from slopes), the bus stop is half a minute walk away for hopping on in the morning (and timing was perfect for getting the children to ski school on time), and we really enjoyed the walk home through the village after a day's skiing and some apres ski. You can deposit your skis and boots in a depot right opposite the slopes so no need to carry that all around either.
The chalet is really cosy and the 3 bedrooms meant our 2 boys got their own bedroom each, so it didn't feel too cramped.
It would have been nice to be able to take grandparents with us, but there is only 1 toilet. There is a second bathroom, although the shower isn't (yet?) finished, and perhaps a 2nd toilet will be installed there?
The kitchen has all needed facilities (take your own nespresso capsules as you can only buy Coop or Migros own brand in the village, which don't taste nearly as good!). Particulary enjoyed our fondue as there is a fondue pan and a raclette oven available.
Would highly recommend taking slippers as the floors were cold (especially entrance hall and bathroom).
Wifi & english TV is available, although we spent evenings playing games and switching off from the outside world :-)
The nearest bakery is a few minutes walk, so we bought bread to bake up fresh in the mornings which was delicious.
Plenty of restaurants within 5 mins walk - best pizza EVER in "Don Ciccio" italian restaurant and delicious traditional swiss food in "La Ferme".
All in all, would highly recommend this delightful chalet if you want true swiss alpine experience whilst having the comfort of a newly renovated property.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness
Liked best: Authentic alpine style, yet newly renovated
Liked least: Cold floors!
Traveling group: Young Children
Your age range 35-49
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nigel C
Leicester, England, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Excellent chalet, great resort”
Reviewed November 25, 2014 for a stay in March 2014
2
people found this review helpful

The chalet is in an excellent position in the quiet area of Saas Fee, ideal for families.
There is a reliable shuttle service to the slopes, less than a minutes walk to the shuttle stop. I would advise hiring a locker to store ski equipment in, down by the slopes, this saves the daily haul to the ski area.
The chalet has excellent amenities, with a modern shower room on the ground floor next to the three bedrooms. The beds were very comfy and the duvets ideal for the winter, all very homely and tastefully decorated.
Upstairs the open plan kitchen / diner / living area is an ideal space to enjoy each other's company after a day on the mountains whether it be food cooked on the raclette or just enjoying a beer or two, a very social space!
Restaurants and bars are less than 10 minute walk away, the nearest shop is a 5 minute walk.
All in all a great chalet that is very comfortable, set in stunning scenery close to everything Saas Fee has to offer, I look forward to returning next year.

Traveling group: Friends
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
807lisa
Basel, Switzerland
Level 1 Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Lovely Chalet & great location”
Reviewed November 25, 2014 for a stay in February 2014
1
person found this review helpful

A group of us stayed at the chalet last winter, the location was very convenient to the car parking, important when you have so much gear. The chalet was really well furnished, the beds were comfortable and most importantly the bathrooms are new and clean.
I really enjoyed my stay at the Chalet Surprise in Saas Fae, and I am planning to return this winter!

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Traveling group: Friends
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children People with pets
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Piotr G
Kingston upon Thames, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Perfect resort for mountain activities in summer”
Reviewed August 3, 2014 for a stay in July 2014
1
person found this review helpful

Our family of 4 (two teenage boys included) had a very nice stay just a week before the summer ski season opened. Saas Fee encapsulates almost every kind of Alpine scenery – a mountain amphitheatre with the spectacular, 4000m peaks and glaciers, ragged rocks, wonderful alpine flower paths and the charming pedestrian village at the valley bottom. There is a long list of summer activities to choose from, depending on your mood and abilities. We walked through the glacier to the Britannia Hut, tried Alpine Gorge via ferrata (only accessible with a mountain guide), hand fed marmots, trekked to Zermatt from Taschalp, walked the Almagellerhorn adventure trail with a 60-m-long suspension bridge, not to mention the scooter-bike rides and various daily treks. The owners suggested buying the citizen pass cards, which gives you a free pass for the most of Saas Fee area cableways and busses. http://files.gadmin.ch/49861
The chalet is in the really quiet area of the village; all shops are a max 10min. walking distance. The suitably sized living space with the kitchen/diner is upstairs. 3 bedrooms and shower are on the ground floor. The shower room is very modern; however slightly on the small side (you would need to negotiate the inward opening door). The kitchen is well equipped; we especially enjoyed preparing dinners on the raclette grill. The only drawback was that the cable TV didn’t work (but we hardly had time to watch telly anyway) and there was a temporary problem with an internet – we could only use a very slow open wifi connection from the neighbour (a big problem for teenagers). However, we are pretty sure once the internet/TV problems are resolved the Chalet Surprise would be a perfect base for summer hiking or winter skiing.
We have been told that we are the first guests in the chalet, so we would like to make a few suggestions: the duvets are slightly too thick and heavy for the summer time, and it would be nice to have more than one pan lid in the kitchen. Also the house inventory which lists the location of equipment would be very helpful in finding some utensils (we located UK sockets under the kitchen bench after a couple of days!).
Overall, we really enjoyed staying in this chalet, its quietness and practical layout. We would highly recommend it and we only wish we could spend more time there.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Traveling group: Teenagers
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Magali D
Oise, France
Level 1 Contributor
4 reviews
Reviewed August 31, 2016 for a stay in August 2016
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Value Rooms
Location Cleanliness
Service
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Adults2
Children0
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