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“Good Location”
Review of Hotel Welcome Inn

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Hotel Welcome Inn
Ranked #1 of 3 Hotels in Kloten
Certificate of Excellence
Mumbai (Bombay), India
Level Contributor
23 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Good Location”
Reviewed July 9, 2014

The hotel is very conveniently located to the airport as well as the train station from where you can easily travel to zurich. The staff is very helpful.The room was comfortable and the restaurant was also very good.Good shuttle service to and fro from the hotel.

  • Stayed July 2014, traveled with family
    • Value
    • Rooms
    • Service
Helpful?
1 Thank Pritik16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
welcomehotelsCH, Leiter Gästebetreuung at Hotel Welcome Inn, responded to this review, July 14, 2014
Dear Guest,
Thank you very much for your good rating and your kind feedback - we really appreciate it!
Hopefully you'll be back soon. We're looking forward to it!
Kind regards,
Your Welcome Inn Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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618 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (59)
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English first
Geneva
Level Contributor
67 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed July 8, 2014

I found very friendly and welcoming staff at this hotel.
The free shuttle to the airport was very convenient and running well on time (for business there, this was important).
I had a big room and well working wifi. The sleeping quality was excellent.
The location of the hotel at a minute from the regional railway station is a plus. The visit to Zurich downtown was consequently easy and efficient.
The breakfast was also nice and the buffet offered a good choice of options even if not so large. It was definitly as nice start for my days there (most important for me!).
Should I work back around Zurich or Zurich Airport, I will try to go back there.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Service
Helpful?
2 Thank M_i_k_e_GVA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
welcomehotelsCH, Leiter Gästebetreuung at Hotel Welcome Inn, responded to this review, July 14, 2014
Dear Guest,
We'd like to say thank you! Thank your for your perfect rating and your kind feedback.
It's wonderful to hear you've really enjoyed your stay and you'll try to come back.
We're looking forward to welcoming you again.
Sunny regards from Kloten,
Your Welcome Inn Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
74 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed July 8, 2014

This is a very good value with a convenient shuttle, a nice restaurant, and a convenient location to the airport. The rooms are up to date, clean, well designed and comfortable. The staff was courteous and helpful. There is a convenience store nearby, under the metropolitan train stop, as well as small businesses, restaurants, banks, etc. The location feels safe and pleasant.

If it is warm in Zurich, you will be hot in your room. The air conditioning did not function other than to blow the warm air around. I needed to sleep without covers and was still too hot, even after a thunderstorm cooled the city. I could not open a window because the rain would flood the desk and room. If you require fast internet, you will be disappointed. If you just need to check a few things, you'll be fine.

  • Stayed July 2014, traveled solo
    • Value
    • Location
    • Service
Helpful?
3 Thank TetanusCreek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
welcomehotelsCH, Leiter Gästebetreuung at Hotel Welcome Inn, responded to this review, July 14, 2014
Dear Guest,
Thank you very much for your detailed and kind feedback!
Hopefully you'll visit us again - we're looking forward to welcoming you again.
Kind regards from Kloten,
Wour Welcome Inn Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
Reviewed June 16, 2014

We stayed in this hotel for one night only. We found the hotel and our room very clean, with very nice staff. The Free shuttle was on time and drivers had a pleasant attitude who helped us with luggage. The hotel has a restaurant but we chose to go to the restaurants in the area which are in walking distance with very good food and atmosphere.

  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ziba z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
welcomehotelsCH, Leiter Gästebetreuung at Hotel Welcome Inn, responded to this review, June 24, 2014
Dear Guest,
We'd like to say thank you for your lovely comment and your rating-we really appreciate it!
It would be great to see you again at the Hotel Welcome Inn. We're looking forward to welcoming you again!
Sunny regards,
Your Welcome Inn Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
FL
Level Contributor
122 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed June 9, 2014

We had a similar experience to recent reviewers. The hotel is REALLY less than a 5 minute walk from the train station, so it's easy to get here if you take the train from downtown Zurich. It is well located if you are leaving from the Zurich airport - which is actually in Kloten - REALLY less than a 10 minute drive, and they have a shuttle van to take you there, complete with a trailer for guests' luggage.
The hotel is very clean, and the staff are friendly. The room is large, by European standards. I do agree, however, with other recent reviews about the room temperature - very warm. We opened our window (despite the fact that we were facing the construction site next door) and even that didn't cool the room down too much. The A/C didn't seem to come on in our room, either. We were only there one night, so no reason to complain about it.
The neigborhood seemed safe and walkable. There is a Migros grocery store within short walking distance. We weren't able to find a suitable (inexpensive) place for dinner, so ended up getting some sandwiches there and eating in our room. There is an onsite restaurant, but looked pricey to us.
As others have mentioned, there is a lovely pastry/bakery/chocolate shop across the street from the hotel, which had nice sandwiches, a salad bar, a bar, and delicious chocolates. You can eat there or take out. I believe they are open for breakfast, but I think they close sometime around 6 pm. They also have free wifi.
As others have noted, there is a large building going up next door, so you will hear noise from that beginning at daylight - including 2 large cranes, if you are on that side of the building. If it was more than a 1 night stay, it could have been a problem, but it wasn't a huge issue for us, this time.
Also, the hotel does have 2 breakfast options, with a charge. We opted for the full, hot breakfast buffet, which included eggs, bacon, and lots of other items, as well. I believe the charge was around 18 Swiss Francs each. We had a long day ahead of us, so we were glad to have the full buffet offerings.
In general, I would stay here again if flying out of Zurich airport, due to proximity to train station and airport.
One note of caution - the floor in our shower stall was EXTREMELY slippery - to the point that we put a towel down on it to avoid slipping. Also, the shower temperature handle got EXTREMELY hot, so do be careful when adjusting the temperature, as well.
We paid $176 for a one night stay for 2 people via hotels.com - looks like some others got a better deal than we did...We just figured it's Switzerland, and the convenience factor re: airport and shuttle service were worth it for us.

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank nfall2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
welcomehotelsCH, Leiter Gästebetreuung at Hotel Welcome Inn, responded to this review, June 17, 2014
Dear Guest,
Thank you very much for your nice and detailed comment-we really appreciate it! It's wonderful to read you've enjoyed your stay overall and the fact you would stay here again.
It would be a pleasure to see you again!
Sunny regards from Kloten,
Your Welcome Inn Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed June 7, 2014 via mobile

We spent one night at this hotel and in Switzerland before heading to Italy so we didn't get to see much of the surrounding area. Good location if you want to stay near the airport.

The hotel was very clean and comfortable. The room size was generous which was important for us with a travel cot and nice comfortable beds but the room was quite hot and stuffy. There appeared to be air con in the room but it didn't cool the room.

We appreciated the complimentary drinks facilities and access to hot water to warm our baby's food. The breakfast was great with a large selection. The staff were constantly keeping everything tidy and clean. The onsite restaurant was good too.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ko1983
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
welcomehotelsCH, Leiter Gästebetreuung at Hotel Welcome Inn, responded to this review, June 17, 2014
Dear Guest,
Thank you very much for your rating and your feedback as well.
It's nice to hear you've enjoyed your stay at the Hotel Welcome Inn.
We noticed your comment regarding the air condition.
Hopefully you'll be back soon- we're looking forward to it.
Kind regards from Kloten,
Your Welcome Inn Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
370 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 154 helpful votes
Reviewed June 3, 2014

Stayed here for two nights as we have a morning flight home, so we have a full day to spend in the city without the hassles.

It is conveniently located with a short shuttle ride from the airport and less than 5 mins walk from the train station. Bought a 2 zones 24 hrs ticket from the front desk which can be used on train, bus and trams and the ride to the Zurich Main station is about 15 mins, though the frequency is every half hour.

The room is comfortable though has a rather unusual layout, with a separate toilet opposite the bathroom. Shower area was a bit tight and no place to hang the towels or cloths.

Front desk staff was friendly and helpful. We opted for the free high speed internet but find it quite slow most of the time. We had dinner at the restaurant in the hotel one night and was very good.

Was given a list of the minibar at the time of check in. Normally I don't check the content but out of curiousity I open the locked minibar and found that 3 items were missing and reported to the front desk promptly.

The neighbourhood is very nice and peaceful. There are several restaurants around including a bakery opposite the hotel which we tried. There is also a convenient store at the train station which sells pastries and coffes. A supermarket is also nearby.

A good place for a short stopover.

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Billy Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
welcomehotelsCH, Leiter Gästebetreuung at Hotel Welcome Inn, responded to this review, June 17, 2014
Dear Billy,
Lovely detailed feedback - we'd like to say thank you!
It's necessary for us because we're aiming to improve our service more and more.
To have satisfied guests is our passion every day.
So do you visit us again? We're looking forward to it!
Kind regards from Kloten,
Your Welcome Inn Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Welcome Inn

Property: Hotel Welcome Inn
Address: Holbergstrasse 1, Kloten 8302, Switzerland
Location: Switzerland > Canton of Zurich > Kloten
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style:
Ranked #1 of 3 Hotels in Kloten
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Welcome Inn 3*
Number of rooms: 98
Official Description (provided by the hotel):
The Welcome Inn enjoys a central location in Kloten, half a mile from Zurich Airport. It offers a free airport shuttle, free wired internet and free parking during the hotel overnight stay. Free Wi-Fi is available in public areas and the rooms. The rooms feature a desk, a refrigerator, flat-screen-TV and a bathroom with hairdryer and make-up mirror. MEAT's Steak & Wine - Steakhouse, is our restaurant partner and has a stylish interior, in a rustic design and first-class meat, grilled in a Southbend Broiler. Guests of the Welcome Inn enjoy a free entrance to the fitness room at a partner hotel (a 3-minute walk away). Many shops, bars and restaurants are within walking distance. Kloten Train Station is 300m away. The train ride to Zurich takes 15 minutes. ... more   less 
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Also Known As:
Hotel Welcome Kloten
Welcome Hotel Kloten
Welcome Inn Hotel
Hotel Welcome Inn Canton Of Zurich/Kloten, Switzerland

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