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“Hotel Airport”
Review of Hotel Welcome Inn

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Hotel Welcome Inn
Ranked #1 of 3 Hotels in Kloten
Certificate of Excellence
Denver, Colorado
Level 6 Contributor
183 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
“Hotel Airport”
Reviewed July 13, 2013

We stayed here one night prior to leaving Switzerland via the Zurich airport. It's easy to reach by train (about 20-30 minutes from Zurich). The hotel is only 5 minute walk from the Kloten train station, so a great option for anyone traveling without a car. The rooms were bright and clean. I was impressed with the restaurant at the hotel. Great food! The staff was all very attentive, and the shuttle to the airport in the morning was very convenient. Not exactly a destination location, but a good option for a hotel relatively close to the airport.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ColoradoHighlander
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
welcomehotelsCH, Leiter Gästebetreuung at Hotel Welcome Inn, responded to this review, July 23, 2013
Dear Guest,
Thank you so much for your nice feedback regarding your last stay with us!
Thanks for your kind comments about our staff. I am pleased to share your positive feedback with all our team members and we are glad to hear that you enjoyed your time with us. We look forward to welcoming you back with us again for another stay with us.
Kind regards,
Your Welcome Inn Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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627 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (59)
Date | Rating
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  • Dutch first
  • English first
  • French first
  • German first
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English first
Lahore, Pakistan
Level 5 Contributor
76 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
Reviewed June 24, 2013

1- DOnt expect hotel is walking from the Airport, but with the complimentary Shuttle to and from the airport till Midnight, you will love it
2- If your flight is late in the night, Fr 20 and you are there by Taxi
3- Kloten station is 5 mins to the hotel connecting you to the main station
4- THe staff is great, a Polish Man who had a duty recommended us the great places to visit during our stay...
5- In Zurich Airport has the great Railway terminal where you are reaching free every hour if you like, and there you go....
6- The breakfast is great I have heard but could not manage to wake that early in the morning
7- Remember, the night service of train is only on Friday or Saturday, all other days, you need a taxi as no night bus circulates and the city centre by taxi is Euro 45
8- Have a great stay

Room Tip: All the rooms seem fine to me since it is not in a commercial area!
See more room tips
  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Ahmedjahanzeb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
welcomehotelsCH, Leiter Gästebetreuung at Hotel Welcome Inn, responded to this review, July 9, 2013
Dear Guest,
Thank you very much for your lovely and interesting comment! Short and brief and very helpful fo rus and future guests.
See you soon again it would be our pleasure! Kind Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Zug, Switzerland
Level 4 Contributor
42 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed June 24, 2013 via mobile

Airport hotel for that one night before departure or upon arrival. Service is OK. Our room's aircon wasn't switched on so upon arrival it took an hour to get the room to sleeping temperature which in light of the few hours of sleep we've had wasn't ideal.
But otherwise all good and specifically generous that we were allowed to leave the car for our weekend trip although we only spent one night.
Shuttle to airport very fast (10 mins even with stopover at another hotel) and runs at least every half hour.
Convenient for people with reduced mobility.
We'd come again should the occasion arise.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Holger A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
welcomehotelsCH, Leiter Gästebetreuung at Hotel Welcome Inn, responded to this review, July 9, 2013
Dear Guest,
Thank you very much for your lovely comment on TripAdvisor. We are pleased to hear that you could enjoy your stay with us despite no air conditioning. We communicate honestly that there is no air con in the hotel but there is a well ventilation for colling and luckily in Switzerland we have only a few days a year real hot temperatures.
See you soon again at Hotel Welcome Inn! Kind Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level 6 Contributor
256 reviews
116 hotel reviews
common_n_hotel_reviews_1bd8 159 helpful votes
Reviewed June 21, 2013

The Welcome Inn is quite simply the perfect -- and I mean perfect -- airport hotel. It's not somewhere you would stay as the base for a Zurich tourist holiday, but if you have a night or two between flights I can't imagine anywhere more comfortable or better situated. My experience was flawless:
* Spotlessly clean
* Hot, high-pressure shower
* Windows that open
* Comfortable room with lots of horizontal surfaces
* Good wireless internet

My only complaint is the very minor one that they don't include a little bottle of hand lotion as a free toiletry.

The best part is that the Welcome Inn is across the street from the town center of the hamlet of Kloten. For Europeans that might not mean much, but for Americans the fact that you can get first-class baked goods, decent gelato, and a range of distinctive (non-chain) restaurants with summer outdoor seating across the street from an airport hotel is completely amazing.

Highly recommended.

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sbabones
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
welcomehotelsCH, Leiter Gästebetreuung at Hotel Welcome Inn, responded to this review, June 24, 2013
Dear Guest,
Thank you so much for your lovely comment, we appreciate it!
I am pleased to share your positive feedback with all our team members and we are glad to hear that you enjoyed your time with us. We look forward to welcoming you back with us again for another stay with us.
Your Welcome Inn Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Outside Chicago, IL
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed June 18, 2013

Stayed overnight on the way out after a 10 day trip. Certainly the most spartan of all rooms we stayed in, but clean. The air conditioning was useless and made staying there on a 90 degree day after schlepping around Zurich unpleasant. That was really disappointing. Thank goodness we were looking forward to a long flight with plenty of time to sleep. Choose it for its location, don't expect much more.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank C E A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
welcomehotelsCH, Leiter Gästebetreuung at Hotel Welcome Inn, responded to this review, June 24, 2013
Dear Guest,
Thank you for your review. Regarding the A/C indeed we have no A/C but an equal ventilation for fresh air and cooling. In Switzerland there are only a handful of realy hot days so normally it is satisfying. Once again, I apologize for your unpleasant stay and any inconveniences we may have caused you.
It would be our pleasure welcoming you soon again.
Kind Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
NEW YORK
Level 2 Contributor
7 reviews
Reviewed June 16, 2013

Hotel is fine at most. Location is good if you need to be close to the airport or a train station but there are others in that area.
AC doesn't really work so in the summer it is not fun to say the least!
Rooms reminds you of motels/ backpackers you stayed when you were 20.
WIFI is up and down constantly.
Front desk are OK but you feel they don't really mean to be nice, they just have to...

Bottom line, for a cheap stay, it's fine. For business, definitely not the right place.
Would never return...

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank avshp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
welcomehotelsCH, Leiter Gästebetreuung at Hotel Welcome Inn, responded to this review, June 18, 2013
Dear Guest,
Thank you so much for your review of our property! We are appreciative of the honest feedback regarding our service here. We do strive and pride ourselves on outstanding customer service and we sincerely apologize that this was not exactly what you received from us.
We are proud of our hospitality and we love to show it off. Thank you and we are looking forward to welcoming you again to the Hotel Welcome Inn.
Kind Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stevenage, United Kingdom
Level 4 Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed May 30, 2013

Great hotel. Good location staff really helpful and helping us letting know about the place and also gave us prints for the travel route. The mini bar was good and the pricing was reasonable as compared to local market.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Avishek-Mohanty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
welcomehotelsCH, Leiter Öffentlichkeitsarbeit at Hotel Welcome Inn, responded to this review, June 1, 2013
Dear guest

We are delighted to hear that you enjoyed your stay at the Hotel Welcome Inn. Thank you for your kind comments about our staff. I am please to share your positive feedback with all our team members and we are glad to hear that you enjoyed your time with us. We look forward to welcoming you back with us again for another stay with us.
Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Welcome Inn

Property: Hotel Welcome Inn
Address: Holbergstrasse 1, Kloten 8302, Switzerland
Phone Number:
Location: Switzerland > Canton of Zurich > Kloten
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style:
Ranked #1 of 3 Hotels in Kloten
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Welcome Inn 3*
Number of rooms: 98
Official Description (provided by the hotel):
The Welcome Inn enjoys a central location in Kloten, half a mile from Zurich Airport. It offers a free airport shuttle, free wired internet and free parking during the hotel overnight stay. Free Wi-Fi is available in public areas and the rooms. The rooms feature a desk, a refrigerator, flat-screen-TV and a bathroom with hairdryer and make-up mirror. MEAT's Steak & Wine - Steakhouse, is our restaurant partner and has a stylish interior, in a rustic design and first-class meat, grilled in a Southbend Broiler. Guests of the Welcome Inn enjoy a free entrance to the fitness room at a partner hotel (a 3-minute walk away). Many shops, bars and restaurants are within walking distance. Kloten Train Station is 300m away. The train ride to Zurich takes 15 minutes. ... more   less 
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Also Known As:
Hotel Welcome Kloten
Welcome Hotel Kloten
Welcome Inn Hotel
Hotel Welcome Inn Canton Of Zurich/Kloten, Switzerland

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