The room was nice for the price, the breakfast was very good due to the breakfast staff. However my wife bought a watch from the lobby display. When we got home we discovered that the product literature and packing were missing. Staff uncooperative but offered a refund if I returned the watch.When they received the watch, the refund offered was about 2/3 of the price. Claimed to be due to Swiss tax policy. My contact at the hotel was aware of this but did not bother to tell me in advance. Her note said "I will refund". Apparently that was not a complete statement.
If you deal with the lobby display. be very, very careful.
- Official Description (provided by the hotel):
- The Welcome Inn enjoys a central location in Kloten, half a mile from Zurich Airport. It offers a free airport shuttle, free wired internet and free parking during the hotel overnight stay. Free Wi-Fi is available in public areas and the rooms. The rooms feature a desk, a refrigerator, flat-screen-TV and a bathroom with hairdryer and make-up mirror. MEAT's Steak & Wine - Steakhouse, is our restaurant partner and has a stylish interior, in a rustic design and first-class meat, grilled in a Southbend Broiler. Guests of the Welcome Inn enjoy a free entrance to the fitness room at a partner hotel (a 3-minute walk away). Many shops, bars and restaurants are within walking distance. Kloten Train Station is 300m away. The train ride to Zurich takes 15 minutes. ... more less
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- Also Known As:
- Hotel Welcome Kloten
- Welcome Hotel Kloten
- Welcome Inn Hotel
- Hotel Welcome Inn Canton Of Zurich/Kloten, Switzerland