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Reviewed October 20, 2019 via mobile

Nice hotel with adequate size rooms across from the airport and train station. VERY convenient to train, trams, and planes. Clean rooms and friendly staff.

Restaurant is good but primarily serves Italian fare. Would have preferred a more general menu but there are more places available in the area.

Rooms are clean. See through window to bathroom looking at commode is a bit strange.

I would definitely stay there again.

Date of stay: October 2019
Trip type: Traveled as a couple
Thank JohntheLast
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Operator ZRHZQ, Owner at Radisson Blu Hotel, Zurich Airport, responded to this reviewResponded November 27, 2020

Dear John

Thanks for your nice Feedback and rating.

It's nice to hear that you had a pleasant stay with us.

We hope to see you soon and stay safe.

Sincerely yours
Michelle Handloser
Front Office Operator

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 19, 2019

Air conditioning didnt work in our room, they said they were turn it down on there end but that didnt work, we were finally given another room after i got very annoyed & that air conditioning didnt worker either. We gave up and asked for a fan and thank god they had one or we would have been miserable! They also did not have outlets next to the beds in either room so unless you had an extremely long phone cord, you had to have to go across the room to plug your phone in. I asked for an extension cord and they said they don't have those. I suggested they get some and the man seemed not please with my suggestion. So happy we were only there for 1 night. The only good part of this experience was that we were connected to the airport which made our 20 hour layover way way easier.

Date of stay: October 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank mcwwalker1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Operator ZRHZQ, Owner at Radisson Blu Hotel, Zurich Airport, responded to this reviewResponded December 10, 2020

Dear Ms./Mr Walker

I'm sorry to hear that you couldn't experience the stay we are promising.

We hope we can make up for it sometime.

Still we appreciate your feedback so we can improve in the mentioned topics.

Happy Holidays and all the best
Michelle Handloser
Front Office Trainee

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 15, 2019

We stayed at this hotel overnight before an early international flight. The carpet in our room was very dirty. The room was very warm and it was impossible to get it cooler. The shower has a window to the rest of the room, which is very odd. No privacy. and if you turn on the light at night to use the toilet, the entire room is lit up. There is no shower door, so water the water goes all over the floor, even by the toilet. For the money, stay someplace else that near to the airport.

Date of stay: October 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
1  Thank J8862UMlisa
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
GoPlaces819461, Manager at Radisson Blu Hotel, Zurich Airport, responded to this reviewResponded October 16, 2019

Dear Guest,

thank you very much for your honest feedback.

I'm very sorry that you were not satisfied with your stay. You may be 100% sure that we take your critical words very serious.

Regarding your comment about the room please let us express that we are very sorry for any inconveniences caused. We have taken up this case with our technician manager to evaluate how the mentioned situation could happen and what actions we need to take to provide an accurate service.

Good news at the end, we are fully in the planning stage for a renovation. Thus our house will appear again in the new gloss.

Kind regards,
Quirin Schaer
Operations Manager

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Reviewed October 12, 2019 via mobile

Walk off your plane and into your hotel room. Excellently located hotel next to the airport terminal - railway station is on hand and you can be in central Zürich in 10 minutes. Plenty of shops and restaurants to hand, in addition to the facilities in the hotel. Great place to star or end a trip to Switzerland.

Date of stay: October 2019
Trip type: Traveled on business
Thank Neil---travelist
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Operator ZRHZQ, Owner at Radisson Blu Hotel, Zurich Airport, responded to this reviewResponded November 27, 2020

Dear Neil

It's nice to hear that you had a great trip to Switzerland hopefully not the last one:)

Also big thank you for the nice rating.

We hope to see you soon.

Until then all the best and stay safe.

Sincerely yours
Michelle Handloser
Front Office Trainee

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 5, 2019

Cons: Room seemed dirty and "sleezy", glass window into bathroom offers no privacy, stuffy warm room with very little air conditioning, overpriced room service, broken light switch.
Pros: Super convenient to airport, great breakfast.

Date of stay: October 2019
Trip type: Traveled as a couple
1  Thank encore_cutie
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Operator ZRHZQ, Owner at Radisson Blu Hotel, Zurich Airport, responded to this reviewResponded December 10, 2020

Dear Guest

I'm sorry to hear that you couldn't experience the stay we are promising.

We hope we can make up for it sometime.

Still we appreciate your feedback so we can improve in the mentioned topics.

Happy Holidays and all the best
Michelle Handloser
Front Office Trainee

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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