Having decided to spend four days in Engadin we started looking for a hotel and were impressed by the number of positive reviews on this hotel. And indeed they are well deserved. The hotel location is not perfect, but it is in the center of the village, has a large garage and is well accessible. A lot of rooms have a great view. It is a real "palace": very large lobby, dining-rooms, etc...Check-in was very nice, we did not know the type of room to book so the office manager spontaneously suggested to show us a few...We had a very good impression of all rooms, whatever their size and price. We went for a suite, which was absolutely fabulous. Not inexpensive though...Very large, great view, decorated with taste. And a great smell: the smell of wood...the bathroom is not very large but extremely well designed. A lot of storage room.
The spa is also worth mentioning. Very large, all sorts of saunas / jacuzzis / swimming-pool. Also a great fitness center, with very modern and to some extent sophisticated machines.
Morning breakfast also excellent.
Why put a four rather than a five then? First, service at tea-time was lousy...it took a very long time to put in your order, and even longer to find the waitress again to get the check. We also asked for one large down feather, which they were unable to find...and did not take the trouble to inform us. After asking again we had to satisfy ourselves with two individual (small) ones. And finally, and I may be a bit old-fashioned in that respect, but I find it very disappointing that you can take one of the most expensive suites in a Swiss palace and the hotel owner does not even take the time to say hello or introduce himself. Fortunately, really hoteliers still exist (Baur en Ville Zurich, Palace Lausanne, etc)
- Official Description (provided by the hotel):
- Historic architecture, modern light-flooded rooms and suites, one of the best spas in the world and the prime location in the heart of the Swiss Alps - this unique mix exuding of the magic of a bygone era, modern comforts and stunning nature makes the Grand Hotel Kronenhof an unrivalled landmark. The Neo-Baroque building is one of the most architectonically important 19th century hotels in the Alps. After an extensive renovation in 2007 the listed historic building is celebrated as one of the best luxury and spa hotels in the world. The ambience of the rooms and suites is exclusive and comfortable where technical comfort and attention to detail leaves nothing to be desired. The views from the rooms and from the over 2000 m2 sprawling Spa provides majestical views over the glaciers of the Bernina, the charming Val Roseg as well as the surrounding pine and larch forests. In the magnificent Grand Restaurant from the year 1872, the cozy and timelessly elegant gourmet restaurant Kronenstübli or in the historic wooden pavilion offering fantastic views, the Kronenhof presents culinary variety between the classic French, traditional Italian and regional cuisine. As our guest, you can benefit from the 5 additional restaurants at the sister hotel Kulm Hotel St. Moritz and up to 8 mountain restaurants on the skiing areas of Piz Nair and Corvatsch within the Gourmet / Dine Around half board arrangement, offering the largest dining option in the Engadine. For our younger guests we offer a childrens' own restaurant, the Krönchen Kids' Club and the special V.I.K. (Very Important Kids) program, providing an exciting and versatile kids offer and many benefits for families all around. ... more less
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- Also Known As:
- Grand Hotel Pontresina