Sadly we would never recommend this hotel to anyone. The hotel is nothing like the picutres it shows you on this website. Putting a few flowers and table cloths with a nice of glass of wine on a table does not make a hotel! After 4 hours of driving we were very tired & using our broken German asked about a room for 2 adults & a baby. We found the lady of the house and the cleaners/bag carriers to be extremley rude and unfriendly. The room we were given was a very dark, dismal very old fashioned room with a toilet & shower in a cupboard so small that when you sat on the toilet you could not shut the door. The building & corridors were in desperate need of modernisation and the whole place was incredibly dismal. If the hotel was advertised as a no frills, very basic and in need of modernisation,, but clean, we would have known what were were getting. But for 220.00 chf, for the room and the awful awful service of the staff, we were appauled. There is no excuse. We will be making sure we write further reviews on other sites to ensure people are aware of the Sternen and its staff so desperateley in need of people skills. We did not complain at the time as we left first thing the next morning on the next leg of our journey & simply felt there was a 'couldn't less attiude anyway'.