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“Never Again!!”

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Hotel Restaurant Sternen
Ranked #1 of 2 Pfaeffikon B&B and Inns
Bergamo, Italy
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
“Never Again!!”
Reviewed August 30, 2012

Sadly we would never recommend this hotel to anyone. The hotel is nothing like the picutres it shows you on this website. Putting a few flowers and table cloths with a nice of glass of wine on a table does not make a hotel! After 4 hours of driving we were very tired & using our broken German asked about a room for 2 adults & a baby. We found the lady of the house and the cleaners/bag carriers to be extremley rude and unfriendly. The room we were given was a very dark, dismal very old fashioned room with a toilet & shower in a cupboard so small that when you sat on the toilet you could not shut the door. The building & corridors were in desperate need of modernisation and the whole place was incredibly dismal. If the hotel was advertised as a no frills, very basic and in need of modernisation,, but clean, we would have known what were were getting. But for 220.00 chf, for the room and the awful awful service of the staff, we were appauled. There is no excuse. We will be making sure we write further reviews on other sites to ensure people are aware of the Sternen and its staff so desperateley in need of people skills. We did not complain at the time as we left first thing the next morning on the next leg of our journey & simply felt there was a 'couldn't less attiude anyway'.

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  • Stayed August 2012, traveled with family
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
7 Thank Charlotte H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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12 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Lausanne, Switzerland
Level Contributor
28 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed January 26, 2010

A relatively cheap (about 100.- CHF for a single room is still rather expensive) option at this end of Lake Zurich, other hotels in the region would happily have charged twice that. The Sternen is a traditional roadside guesthouse, a village inn with rooms attached, not really a hotel. The house is set directly on the main road, but even then the rooms are surprisingly quiet, without any sense of style but clean and comfortable. There even is free Wireless Internet available (no clue if it was the hotel's or just a neighbor).

It's certainly not a destination in itself, but it's probably the best option if you happen to be on a business trip in the region. Warning: the restaurant closes at midnight and there is no night bell.

  • Stayed January 2010, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank timtom79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Restaurant Sternen

Property: Hotel Restaurant Sternen
Address: Churerstrasse 34, Pfaeffikon 8808, Switzerland
Location: Switzerland > Canton of Schwyz > Pfaeffikon
Hotel Style:
Ranked #1 of 2 B&Bs / Inns in Pfaeffikon
Number of rooms: 33

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