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“Stay there, don't eat there”

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Silvretta Parkhotel Klosters
Ranked #2 of 15 Hotels in Klosters
Certificate of Excellence
Reviewed February 21, 2011

Hotel is "90ies - and that it is. Four star of these times - they claim superior - when? Don't expect to get a refill of your shower gel or shampoo - you will get that once - deal with it. Worst part is gastronomy: Try to get breakfast after 9:30 - good luck - no cups, no silver, no luck -lean cuisine. It gets even leaner when you try to get dinner. We waited 90' (with a $90 bottle of wine) for a fondue chinoise. Something we could prepare within 10' at home. First time ever we walked out of a restaurant. The manager (sitting next table) would not even care to look up. Never mind, the location is great, the room was nice size. Have dinner next door at the Asian place - best food ever. Do what ever you want with that review, but don't spend your money at that place.

  • Stayed: February 2011, traveled as a couple
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4  Thank millionmilerflyer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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129 - 135 of 221 reviews

Reviewed February 7, 2011

Stayed for only one night on a weekend skiing break. The plus points are good location, good sized and comfortable room (standard) if a little characterless. Nice bar. Downsides were plentiful. The water in the pool was very cool, the quiet room was very noisy and again very cool, there were no staff on duty in the pool area so the floors were soon soaked and slippery. Tons of kids in the pool. Sauna area quiet small indeed for such a large hotel. However the half board buffet meal was poor. It runs from 6.30pm until 9pm but was mostly cleared out my 8pm, and refills were slow coming out. All the food was well presented but very over cooked. Good deserts and starters mind you. The wine list was cheap wine at top prices. Staff very attentive though and generally friendly atmosphere. The whole of the buffet area dining rooms was very noisy and chaotic in general due to the constant fetching of food. Breakfast was very decent. I'd say if you didn't go for the buffet and were not interested in the wellness it would be a decent enough, if rather bland, stay.

  • Stayed: February 2011, traveled as a couple
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3  Thank 17clarence
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 3, 2010

Having read some poor reviews for this hotel I was a little apprehensive - until we arrived! Very friendly welcome, excellent room with fantastic view and amazingly good food. You can choose from buffet dinner or a set four course meal. We chose the buffet every night because of the astonishing choice. The staff worked hard to ensure that nothing ran out right up to the end of service at 9.00 pm. There are some limitations on food kept warm in this way, soggy chips one day - but generally the standard was very high indeed. We booked through Kuoni,and this gets a big discount from the rack rates in the Summer. Loved the hotel, loved the staff - excellent swimming pool and gym - everything you need, even a nine pin bowling alley.

  • Stayed: June 2010, traveled as a couple
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2  Thank BryanDCrowboroughUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 29, 2010

We stayed at the Silvretta hotel with our family for a late ski trip in March & loved every minute.
The hotel is in a perfect position with every thing you need within a short walking distance, we enjoyed visiting the ice skating just a short walk across the park & watching the local youngsters playing ice hockey. At the hotel there is a lovely pool spa jacuzzi & gym also a ten pin bowling alley. We found the food delicious with something to suit all tastes. The staff were very welcoming & helpful throughout our stay & made it a perfect holiday for us, we will definately be back next year!

  • Stayed: March 2010, traveled with family
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Thank brianvall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 22, 2010

We had 5 nights at the Silvretta Park, and would certainly go back. The service was wonderful, the staff were so attentive. The rooms were very comfortable - be sure to ask for a renovated room, as we were in an older one. Although it was still a good room, it was tired and we did see how much nicer the newer ones are. The pool area is lovely, and very relaxing. The Hotel is in a great location, so close to the train station, gondola and town amenities, but you felt very private too. Cross Country tracks are a stone's throw away and well worth it. We rented skis at Badrill and were so happy with the service and quality of their product. We hope to go back!

  • Stayed: February 2010, traveled as a couple
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Thank NantucketGirl95
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 20, 2009

We have just returned from an 11 day stay at the Silvretta Park and can only have good things to say. From the extremely friendly welcome when we arrived very late, after a delayed flight to the extreme calm and helpfulness of Bettina on our last evening there when she helped solve what could have been a big problem. Although we were very late arriving, a meal was provided for us. Breakfast and Dinner were buffet style but there was always plenty of choice and the food was piping hot and plentiful. The range of food on offer would suite every palatte, including vegetarian options. Staff were always checking that all the dishes advertised were available for all guests. The dessert buffet included hot and cold options as well as fresh fruit salad.
The pool area was clean and well kept and we were lucky enough to find it quiet in the early evening to swim undisturbed.
All the staff were extremely friendly and helpful duirng our stay - nothing was too much trouble. They even arrranged to have flowers, that my husband ordered, delivered to our dining table on the evening of our wedding anniversary and then brought to our room.
The room was well decorated and clean and tidy, The balcony was large enough to sit on and enjoy the peace and quiet available in Klosters. There were robes and slippers available in the room on arrival for use in the wellness suite.
We also had their lunch packets during our stay and these were well worth having on a daily basis. Again the packets contained a range of lunch time fare.
Overall we found the Slivretta a wonderful place to spend our much needed holiday and we were very sorry when it was time to go. We hope to return there soon.

  • Stayed: August 2009, traveled as a couple
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1  Thank HappycoupleBingley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 21, 2009

We stayed in a 1-bed Suite at the centrally located 4-star Silvretta Park Hotel for a week over Xmas. For skiers the Gotschnabahn Gondola up to the slopes was an easy 5 min walk up a hill from the hotel, and a shuttle bus for learners going to the gentle sundrenched Madrisa slopes 10mins away up the valley went from outside the hotel.

The accommodation was great, we had two good sized rooms for us and our 5 and 2yo daughters, both with two single beds pushed together and separate duvets, separated by a spacious foyer so there were two doors between each room and you could come and go without disturbance, and there was plenty of closet space.

The master bedroom had a wall mounted flat screen TV, and bathroom with toilet and sink/bath/shower, the other room had a bathroom with toilet/sink/shower only. We tried the shower in this bathroom but the curtain leaked water all over the floor so we stuck to the shower in the other bathroom... The main room where we were had another TV, small stereo to play CD's on and small kitchenette with a dining table and chairs in the main room where we slept, that also had a balcony off it. The beds and pillows were v. comfy , the sheets 100% cotton, and we all slept well! The curtains don't have blackout lining however, which is not an issue in the winter but might be in the summer if your kids like to get up with the sun.

We stayed on half-board basis and didn't need or use the kitchenette for anything except the fridge which contained a small assortment of beverages (beer, soft drinks, water, wine which were supplied gratis but not replaced when consumed) and apart from a few plates, cups and saucers no other cutlery or food prep. equipment was supplied so the full-size cooker and oven and dishwasher were rather superfluous.

The buffet Breakfast was served until 10am with plenty of variety for the fussiest of adults or children (mine were just happy to discover the Coco Pops) and you could have eggs, waffles or an omelette cooked to order as well. The dinner Buffet was open from 6.30p although the childrens selections were available at 6pm if you wanted to feed them earlier. Our Half-board tariff included the Buffet dinner every night (and was excellent) but if you wanted to dine at the other two restaurants in the Hotel (One served Fondue and Raclette, the other was Italian influenced) you got a 25CHF per head toward the cost of your meal from either of these places.

We were surprised by the mixed Tripadvisor reviews for this Hotel and you may not be so impressed if you're staying there without children. But we had no complaints, we found the staff wonderful, and after the first evening when they realised we had kids with us our table had colouring pencils and printouts to colour in every night we dined in. There is is also lovely room set aside for the kids club located next to the Fondu and Raclette restaurant, which is roomy and well equipped and includes a curtained-off shaded nook filled with cushions for naps. We didn't use the swimming pool and the time I visited it (late afternoon) it was deserted with just a few people in the hot tub.

We would definitely return to this hotel as a family. The 1-bed Suite suited us very well, as a family. Its has a lovely location directly across from the park containing a playground, iceskating rink, swimming pool (open in summer) and cross-country skiing trails and we had the most wonderful Xmas ski holiday.

  • Stayed: December 2008, traveled with family
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1  Thank KiwinycLondon_UK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Silvretta Parkhotel Klosters

Address: Landstrasse 190, Klosters 7250, Switzerland
Phone Number:
Location: Switzerland > Swiss Alps > Canton of Graubunden > Klosters
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Ski-In / Ski-Out Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Ski-In / Ski-Out Hotel in Klosters
#2 Luxury Hotel in Klosters
#2 Spa Hotel in Klosters
Price Range: $170 - $469 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Silvretta Parkhotel Klosters 4*
Number of rooms: 108
Official Description (provided by the hotel):
The Silvretta Parkhotel has joined the select ranks of Klosters’ four star hotels. With a total of 190 beds in 95 rooms and suites, it is one of the largest and best equipped hotels in the town and the Prättigau region.Elegant, uncomplicated hospitality is our motto. The relaxed atmosphere is designed to make you feel at home. Our family-run hotel is the ideal place, whether you are an active individualist, a lover of good food and drink or just in search of peace and quiet. ... more   less 
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Also Known As:
Silvretta Parkhotel Klosters Hotel Klosters
Silvretta Parkhotel Hotel Klosters
Klosters Silvretta Parkhotel Hotel

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