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Reviews (245)
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All reviewsriviera travelbuffet stylelovely hotelpiano barcable carbreakfast and dinnerswimming poolquiet roompark hotellocal trainpool tablenice barstayed here for nightslots of choicebuffet optioncomfortable loungeworld masters
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Reviewed May 27, 2006

I'm afraid I only have bad memories of this hotel. Whilst the rooms were big and had a large Tv and Cd player, they were so dark. The long corridors were poorly lit and it was like a maze to find your room. I worried what would happen in a fire.

The staff were poor. A bunch of flowers that we were sent were never given to us and phone messages not relayed. We were given a compensation voucher for a free meal on departure (not much good!).

The buffet style dinners were the most disappointing aspect. One evening the green beans and potatoes contained bits of bacon. When we asked the waiter for something for vegetarian, he just shrugged his shoulders.

The swimming pool was busy and full of screaming children.

My stay was a couple of yeasr ago, so maybe things have changed. However, never would I return to this hotel. Go to the Alpina opposite the station instead.

  • Stayed: July 2003
    • Value
    • Rooms
    • Cleanliness
    • Service
10  Thank hanval
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 28, 2006

When I arrived in Klosters, the best hotels were closed for the season. Slivretta was it.
But what an it.
Parking was a snap, right in front of the hotel.
I was originally given a hill view room. At the back. I honestly cannot remember how I got it upgraded, but for the same price I did. The view of the bridge, the stream, the mountains was perfect.
Unless I am traveling with my sweeeetie, I am really not into service. The room rate was $122. And for my money I got value. Restaurant was ok, service ok, front desk staff VERY accomodating to this foreigner; I was there for one night's R and R and a view. And I GOT what I paid for. See photos. I plan to return this coming May, 2006, if I can get the same room!

  • Stayed: May 2005
    • Value
    • Rooms
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5  Thank scoobyUk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 21, 2005

We stayed at the Silvretta Park Hotel as part of a Kuoni package with some foreboding after reading the March 27 review on this website. But in our opinion it couldn't have been more wrong.
We asked for, and got, a superior room at the front of the hotel overlooking the bridge. It was sunny, well-appointed and very spacious. We had a large balcony with table and chairs and a beautiful view. Rooms at the rear tend to be a bit gloomy facing the side of a mountain. I've attached a photograph which shows our room. Cleaning was reasonably good and the bedding regularly changed.
The bathroom was very good. The only blue plastic in it being the washbasin, but this sounds worse than it was. There were none of the usual freebie shampoos and so forth, just soap, shower gel and a disposable shower hat, but we tend to use our own things anyway. Everything was attractive, clean and well-functioning.
Foodwise, well maybe our expectations were different to the other reviewer's, but we thought it was excellent although sometimes a little rich for our taste. Things were well cooked, attractively presented and there was a large choice. The buffet arrangement suited us as we could see the dishes before deciding and our eleven year old son could try small amounts before making a final decision. Wine was rather expensive, but this seems to be generally true in Switzerland. On our last evening, we asked for a fondue and although out of season, this was laid on just for us at a reasonable price in the Stubli on the Ground Floor of the Hotel. I'm puzzled about the other reviewer's comment that he "enjoys lingering on our meal and catching up with the day's events and events that happened in the last year" as if he were somehow hurried away from his table. Nobody bothered us at all, and we lingered as long as we wished. (Ask for a table served by Edgar if you can).
Adjacent to the restaurant there is a piano bar (not to our taste really) and a very large, comfortable lounge with a pool table which our son used a lot. There is also a mini bowling alley which was not too good being stuffy, dingy and rather expensive to use.
The children's club, although advertised for up to twelve-year-olds is more suited to younger children and we did not use this.
The spa facilities were brilliant - and amazingly little used. Sauna, pool, jacuzzi and exercise equipment were clean and well-maintained. We were given perfectly good towels, and it didn't faze us a bit that we had to ask for robes from reception.
It is worth mentioning that in August, Klosters suffered its worst flood in living memory and there was a massive relief effort and cleanup during most of our stay. Even though the hotel itself was flooded, the staff handled it in an efficient Swiss manner, and we were hardly inconvenienced at all. It is worth mentioning that every member of staff we dealt with was friendly, polite and very professional.
Overall we had a wonderful holiday - a lovely, well situated hotel in a beautiful region. (And the hotel will be even better situated once the bypass is completed.)

  • Stayed: August 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
11  Thank A_Bloke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 2 weeks ago
Google Translation

  • Stayed: July 2018, traveled with family
    • Sleep Quality
    • Cleanliness
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 2 weeks ago
Google Translation

Stayed: June 2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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