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All reviews riviera travel buffet style lovely hotel piano bar cable car breakfast and dinner swimming pool quiet room park hotel local train pool table nice bar stayed here for nights lots of choice buffet option comfortable lounge tea or coffee
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Reviewed February 2, 2008

This hotel is advertized as 4 star, but is very plain, more like group style 2 star accomodation - not the experience that you expect in the swiss alps. We felt we paid way too much for simple fascilities and food. The ski room was really dirty with garbage, old dust, used napkins etc and seemed to never be attanded to. The food was simple buffet in a very noicy large hall full of people. Terribly overpriced!!

  • Stayed: January 2008, traveled with family
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5  Thank StockholmSkier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 15, 2007

I have travelled here for the last Six years with a North American Ski break in between each. I book dicectily with the hotel by email- They are fantastic!

Although the rooms are rather basic- we are only using it for sleeping in. Views at the front of the hotel into Klosters are amazing!

The rest of the hotel public areas are what you need in a ski hotel, warn open fitres and attentive staff.

Food, buffet styley is always very varied and excellent quality.

Screaming children who are not supervised by parents is always a problem- but head to the pool later when families are having early dinner- what a difference to the atmosphere.

Location is great- only a short walk to the main cable car station.

  • Stayed: April 2006, traveled with friends
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2  Thank jbrflem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 2, 2007

This is a difficult one! First impressions of the hotel were very favourable; met at the station by the hotel bus by friendly staff. Reception was efficient, friendly and attractive. Rooms were of a good size although perhaps lacking in charm - a little like aiport hotel rooms. Modern bathrooms, plenty of towels, quality of toiletries poorer than one would expect of a 4* hotel. But all in all perfectly fine.

Until dinner! I knew it was to be a buffet style dinner but had expected an attractively laid-out buffet not the canteen style, (literally Beckynton-sur-alpes!), that we got. Hoards of families with small children had started dining at 6.30 and so the better dishes were either very depleted or tired and dried out. This is absolutely NOT 4* catering!! Wine was priced between 45 and 75CHF which felt expensive when drunk in the chaotic atmosphere of each member of the group constantly getting up from the table to get something from the buffet. The Swiss restaurant was excellent, (25CHF deducted from the bill if you eat here rather than brave the buffet), but fondue and raclette every night might get a bit much!

Swimming pool was quite small but full of screaming children, (including ours!), when we were there. Not restful and the ventilation sustem needs checking as it smelt rather `public pool` ish. Wellness centre is separate and is wonderfuly quiet.

This hotel might be summed up as a family friendly ie full of people chasing small children round the dining room 3* hotel. If you are looking for any kind of luxury then I suggest it`s not for you.

  • Stayed: March 2007, traveled with family
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3  Thank supermummy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 24, 2007

My husband and I booked a ski holiday through Inghams at this hotel. We were a little concerned when we read the reviews posted on this website about the buffet food provided at breakfast and dinner.
However, having just returned we are pleased to report that the breakfast was excellent and that the selection available at dinner was more than adequate (although we were a little perplexed by the english translations on the menu - terrine of the frogfish being the best one!). What do people expect for their money? If they were paying for haute cuisine they would have cause to grumble but not when you are paying average prices compared to other similarly rated hotels.
Staff in the dining room were very attentive - sometimes a little too attentive though - highly amusing when a female member of staff took a plate from a man who had just put the last piece of food from his plate into his mouth and hadn't even put his knife and fork down yet.
At dinner, a bottle of water is on your table when you sit down. For the first 2 nights we accepted this and drank it accordingly. There was never any attempt by the staff to explain the cost of this water. For the remainder of our holiday we asked for a jug of tap water. When we received our bill at the end we had been charged 9 swiss francs per bottle - this calculates to nearly £4 per bottle. This is more than top class restaurants in London charge!!!! If the hotel is going to charge exorbitant amounts for extras such as bottled water they should be transparent when offering it to their guests.
Otherwise the room was fine,staff were friendly and location good.

  • Stayed: January 2007, traveled as a couple
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5  Thank Haswell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 12, 2007

We arrived at this hotel more or less by accident. We had booked the Robinson Club Piz Buin in Klosters and hated it so much that we decided to leave after 15 minutes (I wrote a review about this expereice). One of their staff suggested that the Silvretta Park Hotel might be more to our liking.

We walked in and explained why we were there. They were sympathetic and showed us a suite which they offered us at the price of a superior room. The suite was charming, although I can to an extent confirm some earlier reviews that the decoration was patchy in parts. BUT a huge fireplace and a big balcony to the rear facing the snowy mountains made up for that. The suite had a bed room and a spacious living room with a small kitchenette, which I don't think they expect you to use as there is very little in the way of cutlery or crockery.

Anyway, we had half board and little need to cook. We used the fridge to chill a couple of bottles of champagne which we enjoyed in front of the open fire in the evenings.

We enjoy good food and eat out a lot, mainly in mid-level but ambitious restaurants. We rated the food at the hotel highly and particularly liked the fact that there were four restaurants to choose from.

The main restaurant offered a buffet dinner which changed daily. The overall quality was good to very good and they posted the buffet choices well in advance so that one could decide whether one fancied what was on offer.

The second restaurant offered a set five course dinner, which we opted for twice. Here the food was excellent and the filet steak with a thick slice of sautéed foie gras is still in good memory.

The third restaurant is a fondue and raclette restaurant which we did not make use of. But as there is little you can do wrong with either, I am sure that this is also a good choice.

The last restaurant is a la carte and you have to pay the a la carte prices although they subtract CHF 25 per person from the bill if you are a half board guest. We did this one night but found the restaurant to be expensive and no better than the other choices.

Restaurant service was an issue in all restaurants. There was a very professional but dominant head of service who overdid it in places and the rest of the staff seemed to be temporary staff from all over Europe and in one case from Australia. Many of them spoke little German or in fact English. The wine menu also seemed to be a riddle to these temporary staff. At this point I can confirm an earlier review, that the wines are expensive. I had to chuckle when I found a "capanet sovinon" on my bill....

We liked the piano bar with the large open fire place. Drinks were indeed not cheap but then the whole hotel was not cheap, at least not at the walk-in rate we got. There was one bar man who was excellent and another who found it hard to keep up with more than two guests per hour.

Overall we enjoyed our stay very much because we liked our room, enjoyed the food very much and enjoyed sitting in the bar. The concierge staff and the head chef with whom we chatted a few times were very pleasant and efficient. The service in the restaurants and bar was patchy but never unpleasant.

  • Stayed: January 2007, traveled as a couple
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2  Thank dcribb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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