We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“don't pay for the baby bed!!!”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Silvretta Parkhotel Klosters
Ranked #4 of 15 Hotels in Klosters
Certificate of Excellence
Basel
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“don't pay for the baby bed!!!”
3 of 5 bubbles Reviewed February 4, 2008

As someone else said, this is not a 4 star hotel, at all. The food at the dinner buffet was really bad. The bed they gave us for our baby, was dirty and with the fabric broken (see pictures) and they charged 15 CHF for it!!! Needless to say, we didn't use it and ask the next morning for it to be removed from our room.

But the location is great, no question about it.

  • Stayed February 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank Roskis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

202 reviews from our community

Traveler rating
    88
    69
    24
    10
    11
See reviews for
38
96
9
15
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Stockholm
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed February 2, 2008

This hotel is advertized as 4 star, but is very plain, more like group style 2 star accomodation - not the experience that you expect in the swiss alps. We felt we paid way too much for simple fascilities and food. The ski room was really dirty with garbage, old dust, used napkins etc and seemed to never be attanded to. The food was simple buffet in a very noicy large hall full of people. Terribly overpriced!!

  • Stayed January 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank StockholmSkier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scotland
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed July 15, 2007

I have travelled here for the last Six years with a North American Ski break in between each. I book dicectily with the hotel by email- They are fantastic!

Although the rooms are rather basic- we are only using it for sleeping in. Views at the front of the hotel into Klosters are amazing!

The rest of the hotel public areas are what you need in a ski hotel, warn open fitres and attentive staff.

Food, buffet styley is always very varied and excellent quality.

Screaming children who are not supervised by parents is always a problem- but head to the pool later when families are having early dinner- what a difference to the atmosphere.

Location is great- only a short walk to the main cable car station.

  • Liked — Service, Food and Champagne Cocktails
  • Disliked — Rooms need updating
  • Stayed April 2006, traveled with friends
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank jbrflem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
East of England
Level Contributor
163 reviews
89 hotel reviews
common_n_hotel_reviews_1bd8 182 helpful votes
3 of 5 bubbles Reviewed April 2, 2007

This is a difficult one! First impressions of the hotel were very favourable; met at the station by the hotel bus by friendly staff. Reception was efficient, friendly and attractive. Rooms were of a good size although perhaps lacking in charm - a little like aiport hotel rooms. Modern bathrooms, plenty of towels, quality of toiletries poorer than one would expect of a 4* hotel. But all in all perfectly fine.

Until dinner! I knew it was to be a buffet style dinner but had expected an attractively laid-out buffet not the canteen style, (literally Beckynton-sur-alpes!), that we got. Hoards of families with small children had started dining at 6.30 and so the better dishes were either very depleted or tired and dried out. This is absolutely NOT 4* catering!! Wine was priced between 45 and 75CHF which felt expensive when drunk in the chaotic atmosphere of each member of the group constantly getting up from the table to get something from the buffet. The Swiss restaurant was excellent, (25CHF deducted from the bill if you eat here rather than brave the buffet), but fondue and raclette every night might get a bit much!

Swimming pool was quite small but full of screaming children, (including ours!), when we were there. Not restful and the ventilation sustem needs checking as it smelt rather `public pool` ish. Wellness centre is separate and is wonderfuly quiet.

This hotel might be summed up as a family friendly ie full of people chasing small children round the dining room 3* hotel. If you are looking for any kind of luxury then I suggest it`s not for you.

  • Liked — large rooms
  • Disliked — the dinner buffet!
  • Stayed March 2007, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank supermummy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed January 24, 2007

My husband and I booked a ski holiday through Inghams at this hotel. We were a little concerned when we read the reviews posted on this website about the buffet food provided at breakfast and dinner.
However, having just returned we are pleased to report that the breakfast was excellent and that the selection available at dinner was more than adequate (although we were a little perplexed by the english translations on the menu - terrine of the frogfish being the best one!). What do people expect for their money? If they were paying for haute cuisine they would have cause to grumble but not when you are paying average prices compared to other similarly rated hotels.
Staff in the dining room were very attentive - sometimes a little too attentive though - highly amusing when a female member of staff took a plate from a man who had just put the last piece of food from his plate into his mouth and hadn't even put his knife and fork down yet.
At dinner, a bottle of water is on your table when you sit down. For the first 2 nights we accepted this and drank it accordingly. There was never any attempt by the staff to explain the cost of this water. For the remainder of our holiday we asked for a jug of tap water. When we received our bill at the end we had been charged 9 swiss francs per bottle - this calculates to nearly £4 per bottle. This is more than top class restaurants in London charge!!!! If the hotel is going to charge exorbitant amounts for extras such as bottled water they should be transparent when offering it to their guests.
Otherwise the room was fine,staff were friendly and location good.

  • Liked — Location
  • Disliked — Expensive extras
  • Stayed January 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Haswell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hamburg, Germany
Level Contributor
38 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed January 12, 2007

We arrived at this hotel more or less by accident. We had booked the Robinson Club Piz Buin in Klosters and hated it so much that we decided to leave after 15 minutes (I wrote a review about this expereice). One of their staff suggested that the Silvretta Park Hotel might be more to our liking.

We walked in and explained why we were there. They were sympathetic and showed us a suite which they offered us at the price of a superior room. The suite was charming, although I can to an extent confirm some earlier reviews that the decoration was patchy in parts. BUT a huge fireplace and a big balcony to the rear facing the snowy mountains made up for that. The suite had a bed room and a spacious living room with a small kitchenette, which I don't think they expect you to use as there is very little in the way of cutlery or crockery.

Anyway, we had half board and little need to cook. We used the fridge to chill a couple of bottles of champagne which we enjoyed in front of the open fire in the evenings.

We enjoy good food and eat out a lot, mainly in mid-level but ambitious restaurants. We rated the food at the hotel highly and particularly liked the fact that there were four restaurants to choose from.

The main restaurant offered a buffet dinner which changed daily. The overall quality was good to very good and they posted the buffet choices well in advance so that one could decide whether one fancied what was on offer.

The second restaurant offered a set five course dinner, which we opted for twice. Here the food was excellent and the filet steak with a thick slice of sautéed foie gras is still in good memory.

The third restaurant is a fondue and raclette restaurant which we did not make use of. But as there is little you can do wrong with either, I am sure that this is also a good choice.

The last restaurant is a la carte and you have to pay the a la carte prices although they subtract CHF 25 per person from the bill if you are a half board guest. We did this one night but found the restaurant to be expensive and no better than the other choices.

Restaurant service was an issue in all restaurants. There was a very professional but dominant head of service who overdid it in places and the rest of the staff seemed to be temporary staff from all over Europe and in one case from Australia. Many of them spoke little German or in fact English. The wine menu also seemed to be a riddle to these temporary staff. At this point I can confirm an earlier review, that the wines are expensive. I had to chuckle when I found a "capanet sovinon" on my bill....

We liked the piano bar with the large open fire place. Drinks were indeed not cheap but then the whole hotel was not cheap, at least not at the walk-in rate we got. There was one bar man who was excellent and another who found it hard to keep up with more than two guests per hour.

Overall we enjoyed our stay very much because we liked our room, enjoyed the food very much and enjoyed sitting in the bar. The concierge staff and the head chef with whom we chatted a few times were very pleasant and efficient. The service in the restaurants and bar was patchy but never unpleasant.

  • Liked — The fireplace in the room and quality of the food
  • Disliked — The restaurant service
  • Stayed January 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank dcribb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NE Cheshire
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed September 18, 2006

My wife and I spent a very pleasant week here at the start of September, on an Inghams Lakes & Mountains holiday.
We have stayed at hotels in various parts of Switzerland in the past few years and found that the service here was as friendly and personal as in smaller family-run hotels.
The staff were helpful and efficient, and the buffet food at Breakfast and Dinner was good and varied - we were often spoilt for choice - also Gluten-free bread was provided for my Coeliac wife at Breakfast and in her daily lunch-pack ( part of our Inghams package ).
Our room was clean and well decorated, being on the rear it did not have an open view, but as it was on the 4th. floor we were able to relax on our sunny balcony at the end of each day's walk.
It was very quiet and peaceful. We did not use the Music centre but we found the TV very useful for the daily weather reports and forecasts. As the vast majority of vistors to this part of Switzerland are German-speaking it is not surprising that the TV channels reflected this, but international news was available on one of the English-language channels, if required. ( I find that the different languages add to the atmosphere of a foreign holiday ).
This hotel is very accessible, being only a 5 minutes' fairly flat walk from the railway station and the local Cable-car. Local buses are also very convenient.
Several of the British guests that we spoke to had stayed at the Silvretta Park before, some frequently.
I would not hesitate to recommend that anyone wishing to visit Klosters should consider staying here, and we are quite likely to return.

  • Liked — The efficient, friendly staff
  • Disliked — nothing
  • Stayed September 2006, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
5 Thank Manchester-Rambler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Klosters hotels
0.0 mi away
Hotel Piz Buin
Hotel Piz Buin
#3 of 15 in Klosters
4.5 of 5 bubbles 123 reviews
0.2 mi away
Hotel Alpina
Hotel Alpina
#1 of 15 in Klosters
4.5 of 5 bubbles 177 reviews
1.2 mi away
Sunstar Boutique Hotel Albeina Klosters
Show Prices
Show Prices
Show Prices
0.8 mi away
Hotel Sport Klosters
Hotel Sport Klosters
#5 of 15 in Klosters
4.5 of 5 bubbles 129 reviews
0.1 mi away
Romantik Hotel Chesa Grischuna
0.1 mi away
Hotel Vereina
Hotel Vereina
#9 of 15 in Klosters
4.5 of 5 bubbles 52 reviews
Show Prices
Show Prices
Show Prices

Been to Silvretta Parkhotel Klosters? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Silvretta Parkhotel Klosters

Property: Silvretta Parkhotel Klosters
Address: Landstrasse 190, Klosters 7250, Switzerland
Phone Number:
Location: Switzerland > Swiss Alps > Canton of Graubunden > Klosters
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Ski-In / Ski-Out Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Ski-In / Ski-Out Hotel in Klosters
#3 Luxury Hotel in Klosters
#3 Spa Hotel in Klosters
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Silvretta Parkhotel Klosters 4*
Number of rooms: 108
Official Description (provided by the hotel):
The Silvretta Parkhotel has joined the select ranks of Klosters’ four star hotels. With a total of 190 beds in 95 rooms and suites, it is one of the largest and best equipped hotels in the town and the Prättigau region.Elegant, uncomplicated hospitality is our motto. The relaxed atmosphere is designed to make you feel at home. Our family-run hotel is the ideal place, whether you are an active individualist, a lover of good food and drink or just in search of peace and quiet. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Orbitz, Hotwire, Priceline, Agoda, Hotel.de and TripOnline SA so you can book your Silvretta Parkhotel Klosters reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Silvretta Parkhotel Klosters Hotel Klosters
Silvretta Parkhotel Hotel Klosters
Klosters Silvretta Parkhotel Hotel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing