We've been recomended this restaurant by a colleague who knows Klosters pretty well. The whole experience of dining in this remote place and coming down sledging sounded very exciting. The food was ok but nothing exceptional. However the evening was ruined by an icy service. The German lady who served us was very unfriendly: never a smile, sounded very impatient, we had the impression she was doing us a favor by serving us ...Our guest from London was shocked by her behaviour especially for the prices charged at the end! The cherry on the cake was that she never brought us the dessert menu. And one hour after we finished the main and we asked for one, she said that the kitchen closed and that there were no desserts left, except ice cream. Somehow, we felt so bad about the whole process. Management might have felt our discontent, so they offered us one ice cream. But the damage was done and our guest left unhappy and shocked. Such a pity in a place where tourists are getting rare and where hotels are struggling to fill their rooms because of the strong Swiss Franc and the tendancy of visitors prefering neighbouring hospitable Austria!
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