We stayed for 3 nights and on pretty much all levels the Hotel was poor and undershot what we would have expected. We were kept awake until 3am on 2 of our 3 nights, from noise from the basement bar. The stench of stale cigarette smoke dominates the ground floor from the basement bar. These were major failings. Minor failings would be a basic and poorly thought out breakfast spread - tinned 'Del Monte' fruit and 'stuck to the pan' scrambled eggs, staff who either ignored or shrugged off any 'gripes' and struggled to communicate in either German or English, bedding that was very uncomfortable and lack of car parking without charge. What stops the 'Hotel' being terrible is a location that is walkable to the main lift.
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