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Hotel Paradies
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  • Pool
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Reviews (138)
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37 - 42 of 138 reviews
Reviewed December 27, 2008

After a recent management change, the property has been slightly refurbished, making the interiors of this place very appealing. Unfortunately, some aspects got overlooked, particularly the quality of beds (hard mattresses, separate beds that are so light that they move easily on the hardwood floor, no down feather beds) .

What struck us most is that during the entire stay we did not feel we were in the Swiss alps but instead in a Hamburg town hotel, which is where most of the staff was imported from very recently. With one exception, none of the staff was able to understand or speak any of the two local languages, which we found rather striking.

The biggest disappointment however, was the cuisine. Announced with 18 Gault Millau points, we obviously arrived with high expectations. We joined the 'festive' Christmas dinner, which was nothing but a bland and uninspired combination of rather standard fare (a lot of foie gras but nothing else on one plate, hard-and-dry-cooked duck together with various pieces of vegetable that we could only distinguish by color on another one. The next day, we were treated to Raclette, a Swiss dish. The cheese was simply without taste, as were the accompanying pickles. An absolute disappointment.

And finally, after we had shed out a significant amount of money without asking for a discount, the hotel manager, who happened to be in the reception area during our checkout, avoided to even say goodbye to the guests who had dared to complain a day ago and instead rushed away into her office.

  • Stayed: December 2008, traveled as a couple
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7  Thank jfkunz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 9, 2008

My husband and I have stayed in the Engadine previously (in Ardez, at the Schorta's Alvatern, a perfectly adequate property with excellent food). We were so happy we decided to upgrade, however -- the Paradies transformed our trip from a practical hiking holiday into an amazingly romantic weekend.

By the way, we made all our reservations by contacting the hotel directly by email, in English, and received immediate replies. The staff was all very kind in speaking English to us when things got too complext for our German. We enjoyed our first visit so much, we went back two weekends later, and had similarly positive email experiences. I wonder if there has been a staffing change since the review which complained issues with email response.

We splurged and got a suite with a living room -- we had two terraces and each room had the same amazing, amazing view. If you were too tired to hike or otherwise be out and about, just laying on the chaise lounge absorbing the view was a worthy day's activity. The bed was standard Swiss (two twins pushed together) but very comfortable, with heavenly cloud-like duvets. Very nice, large bathroom. Large walk-in closet perfect for year-round use (lots of room to sort out wet/snowy things). The pine that they used in constructing much of the room gave the place a lovely smell.

Although all the rooms are supposed to have great views, if you are sad at the lack of a terrace in your room, just go and enjoy lounging in the elegant indoor and outdoor terrace areas, where you can get a drink or lunch or laze on one of the couches. Breakfast is a hearty buffet that caters to both European and American tastes. They will make you anything you like for lunch -- we requested something not on the menu (salad with broiled chicken on top) and they made it taste out of this world. We ate in the "middle" fancy restaurant one night (good food, a bit too high brow for us) and the tradiational Engadine restaurant one night (much more our speed). We never had the chance to try the gastronomic restaurant but I'm sure it would have been a show-stopper. A few of the nights we didn't dine at the hotel, we either ate at our hike's end-point, or went back to Schorta's Alvetern via the alarming half-paved road, and tucked into their simple and hearty fare.

  • Stayed: June 2008, traveled as a couple
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1  Thank LiteraryChick123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 20, 2006

Excellent hotel / great restaurant / increadibly friendly personel - if you happen to reserve a room.

However, online room inquiries by email seem to be ignored. Tried 3 times, the last time I received an answer 4 weeks later. My complaint was ignored again.

  • Stayed: May 2004
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3  Thank ZurichCH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
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Reviewed November 27, 2005

I stayed 3 nights at the Hotel Paradise in October, 2005 and the area is wonderfully peaceful....a real stress reliever hideaway near the eastern border of switzerland/Austria. This hotel property overlooks a picture postcard valley of eastern switzerland. The air is crisp and clean at 4,000 ft. above sea level and the hotel sets on the side of a mountain. The hotel Chef/kitchen is EXCELLENT and the meals were simply wonderful. The hotel itself is 4 star but needs some renovations. The beds were too hard and the hotel staff needs to do a much better job cleaning the place as it is a 4 star swiss hotel. This hotel is a wee bit pricy for U.S. standards($225/night) but.... I will say the hotel service staff was 4 star and very helpful. Great area for hiking and try the thermal baths in the town/village of Scoul(6km away a real treat). Overall, a wonderful break from the city life and i will return again. This hotel and area is into WELLNESS and has wonderful programs of massage, relaxation, ect.

  • Stayed: October 2005
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3  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 24, 2017
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  • Stayed: August 2017, traveled as a couple
    • Sleep Quality
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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