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“Absolutely wonderful experience”

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Romantik Hotel Schweizerhof
Ranked #2 of 16 Hotels in Flims
Certificate of Excellence
Cham, Switzerland
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Absolutely wonderful experience”
Reviewed February 19, 2014

Stayed twice in this hotel over the winter. Everything was perfect. Great location, excellent service with very attentive personnel, outstanding food, clean and quite rooms with wonderful mountain view.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Moonrocks34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandra S, Inhaber at Romantik Hotel Schweizerhof, responded to this review, February 27, 2014
Dear Guest

thank you very much for your comment to your stay at our hotel. It is beautiful to hear that you enjoyed you time at the Schweizerhof Flims.

We are very much looking forward to welcoming you hopefully soon again.

warm regards,

Christoph Schmidt & familiy
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220 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
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English first
Ontario
Level 4 Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed January 7, 2014

We were part of family group celebrating Christmas together, bringing together family members from Canada, England and Switzerland. The hotel is nicely situated close to the downtown area of Flims and the historic nature of the property is part of its charms. As with most hotels which rank high, its the people that make all the difference. The staff were friendly and attentive and the owners made sure to say hello to everyone. The Christmas eve and day traditions the hotel had made for a very special time including a champagne reception in the lobby, carol singing, afternoon tea, etc.

The furnishings in the bedrooms were very nice but not overly lush. The only complaint I would have is that the hotel while we were there was very much overheated and we had to keep our window open a great deal of the time. But that's just a very minor issue. The food was outstanding - we were on the half board plan and we were more than satisfied. Although by the end of the trip I was craving simpler food!

Room Tip: A room overlooking the mountains with a balconey is very nice
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  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mapleleafOntario
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandra S, Inhaber at Romantik Hotel Schweizerhof, responded to this review, January 16, 2014
Thank you very much for your comments to your stay over Christmas in our hotel. We are delighted to hear that you enjoyed your stay with us! Please allow us to share your compliments about the food and the service with our team at the next possible occasion.

We are looking forward to welcoming you hopefully next winter at the Schweizerhof! Auf Wiedersehen in Flims – Family Schmidt
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Chicago, Illinois
Level 4 Contributor
39 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed September 19, 2013

We had stayed in Flims before at a much larger and higher rated hotel, but this is the place to stay in Flims. We travel to Switzerland every summer, and Flims is really a ski resort, but they do have much to do in the summer. The ski lifts are available to take you high into the mountains above the village. We are not aware that many Americans visit Flims in the summer, because there are better known places in the Alps, but we find it a place with many challenging mountain walks. There are areas with better marked hiking trails in Switzerland, and too many biking trails, but overall a good place for an Alpine summer vacation. Now that we have discovered the Romantik Hotel Schwizerhof, we will visit again, and have made plans for a longer stay for next year. Flims should reconsider the mountain biking policies. Biking and hiking are not compatible, and other Alpine ski areas that cater to biking certainly turn off those of us who want to walk in the mountains.

Room Tip: Stay in better rooms as it is an older hotel and has some small rooms.
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  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Marc1937
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandra S, Inhaber at Romantik Hotel Schweizerhof, responded to this review, September 23, 2013
Thank you very much for your comments.
We are very happy that you enjoyed your stay with us! We are about to separate hiking and biking trails. Most of the trails on the Flims side will be separated in the future.
We look forward welcoming you next summer! Auf Wiedersehen in Flims – Family Schmidt
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Level 1 Contributor
3 reviews
Reviewed September 2, 2013 via mobile

We stayed here with the family a week for skiing. Very nice athmosphere and clean. We had half pension and food was very good, with variety and personnel attentative. One of us is on gluten free diet which proved to be of no problem for the chef's.
a bit of a hassle to get to the slopes and back. In the mornings first complimentary ride could have been for the lift opening.

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Thesouf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandra S, Inhaber at Romantik Hotel Schweizerhof, responded to this review, September 23, 2013
Thank you very much for your comments.
We are sorry that you felt the transport to the station as a hassle! Our private shuttle runs every half an hour starting at 9 o'clock, but we do always drive you to the cable car station before the scheduled time if you wish. Please let us know next time your preferred hour. The peaks are already covered by snow, we are looking forward to the next winter season. Best regards, Family Schmidt
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Singapore, Singapore
Level 6 Contributor
99 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed August 20, 2013

My wife and I decided to book two nights at this hotel after deciding somewhat last minute that we wanted to get away for the weekend.

Upon arriving, we were given a friendly greeting by the front desk staff and promptly shown to our room. The girl who assisted us personally directed us to our room and explained all of the relevant services of the hotel (breakfast, spa, etc.). It's worth noting that parking at the hotel is somewhat limited, so you may have to park a little distance away from the hotel.

The room itself was on the small side. We travelled with a small child and, with the child cot, the room was almost cramped. I believe we had a standard room, so presumably ordering the deluxe room would have given us more space. The other thing we noticed the next day whilst housekeeping was servicing the other rooms in our hallway, was that other rooms looked to be more modernised (eg, newer furniture and paint). Perhaps this wasn't the case and we were only looking in on a deluxe, room, but we definitely noticed a difference.

The next day we enjoyed a very nice breakfast spread. This was followed up with some time in the pool, which was very nice. The pool opens at 7am, however a bit surprisingly, the spa area (sauna/steam room) only open at 3pm (and closes relatively early at 7pm).

Even though it's the middle of August as I write this, I can comment about the location of the hotel to the chairlift up the mountain (we took it up to go hiking). If I had been skiing, the distance is too far (in my opinion) to walk in ski boots with all of the associated gear. Maybe the hotel has a shuttle bus, but it's worth noting that it's a fair walk to the lift.

The lobby/restaurant/bar area were all very nice, with an old-world charm to them. High ceilings, hardwood floors, period furniture, and period art with gilded gold frames give an idea of the décor.

The food was very nice and well thought out. Despite this, we were a disappointed that we were unable to order a la carte the Saturday we ate here. This was due to a large all-you-can-eat BBQ they put on. The choice and variety was nice, but the price was a bit steep CHF 79 per person excluding wine. This is cheaper if you order half-board, however we did not specify this option as we arrived late on Friday night and we were also not informed that there would only be one choice of food on Saturday. Nonetheless, we had a nice dinner and the staff was very friendly.

Overall, it was a nice stay at the hotel, which was made better by really nice service and friendly staff. On that basis, I would recommend it to anyone travelling to Flims.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Brad S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandra S, Inhaber at Romantik Hotel Schweizerhof, responded to this review, August 26, 2013
Dear guests
Thank you so much for your spontaneous visit to the Schweizerhof Flims and for taking the time sharing your impression with others!
You are right; we have lately renovated 18 guest rooms. The renovated ones would be the Superior or the Minuscule rooms. For you as a family of three we would recommend either a Superior room with an extra bed or, for more space one of our family combinations – the largest one would be a tower deluxe room connecting to an ambiance room. We are happy to discuss the best option on the phone.
Thank you for the hint with the opening hours of our Spa. Due to our experience the Spa is rarely used at other times in summer time, but we always open it earlier or keep it going longer, if required. Due to your comment, we will specify this on the time table in the spa area!
We suggest to book half board to our guests and offer a special rate of CHF 49 for an extensive 5 course dinner. You always have the possibility to dine outside in one of our 3 neighbour hotels at no surcharge or to cancel dinner completely and we reimburse you CHF 20 per Person. I am very sorry if that was not clear upon your arrival!! For external guests, or hotel guests who only eat in once, the dinner is served for CHF 69 or CHF 79 on Wednesdays and Saturdays.
We do indeed have a shuttle to the ski lifts in winter. After a 2 minute drive you will be dropped off directly in front of the station. In summer time you could use the Arena Shuttle which leaves every 30 minutes right next to the hotel. The Arena Shuttle is also included in the room rate and runs between Falera, Laax, Flims and Fidaz.
Once again, I do apologize; this information is usually given to our guests either beforehand via email, or upon arrival. We hope that we get a chance to do better next time!
Family Schmidt
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Espoo, Finland
Level 3 Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed May 4, 2013

1,5 hour-drive from Zurich airport. A small-scale-family owned hotel with many stylish traditions. We have stayed twice during our ski holidays. Rooms are nice and the biggest rooms were functional for a small family. The daily peak moment for us were Saunas/pool before the delicious half-boad-dinner.

Room Tip: Prefer a room on the upper floors for the view.
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  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Marja I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandra S, Inhaber at Romantik Hotel Schweizerhof, responded to this review, May 6, 2013
Thank you so much for your kind comments. We are happy that you enjoyed your stay and returned twice during your ski holidays this year!
We are preparing for the summer and doors will open on June 6 2013.
We wish you a wonderfull spring time and hope to welcoming you again. Family Schmidt
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Helsinki, Finland
Level 5 Contributor
88 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed February 25, 2013

Cosy, old fashioned family hotel in the Swiss alps.
Nice rooms.
Excelent food, especialy the half board dinner.
Own shuttle bus to the slopes. But could have been more often and could have started before the lifts opens.
Situated close to nice hiking trails.

  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WiFr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandra S, Inhaber at Romantik Hotel Schweizerhof, responded to this review, May 6, 2013
Thank you so much for taking the time writing your comments. We are very happy, that you enjoyed your ski holidays at the Schweizerhof!! Thank you for the advise that the shuttle should go more often, we will go over the times again. For the future, please let us know if any other times are more convenient to you and we will do an extra shuttle before or after the regular ones.
We look forward welcoming you again! S. Schmidt & family
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Additional Information about Romantik Hotel Schweizerhof

Property: Romantik Hotel Schweizerhof
Address: Flims - Waldhaus, Flims 7018, Switzerland
Phone Number:
Location: Switzerland > Swiss Alps > Canton of Graubunden > Flims
Amenities:
Bar / Lounge Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
Ranked #2 of 16 Hotels in Flims
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Romantik Hotel Schweizerhof 4*
Number of rooms: 50
Official Description (provided by the hotel):
HOTEL CULTURESchweizerhof Flims - Belle Epoque ambience set in the mountains. A hotel with long standing tradition and charm providing culinary delights and a cultural meeting point. A tranquil spot to revitalise and a soothing island of well-beeing. - Beeing here means being pampered and enjoying your holiday to its fullest. ... more   less 
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