Stayed for 4 nights mid Jan. Arrived late, so was checked in by the porter. This was fine, but nothing was explained like, restaurants, Spa, shuttle bus, car parking charges for the garage. So we had an unexpected 68chf bill for putting the car in the garage. If we would have been told there was a charge upon checkin I would have made a decision accordingly. Very poorly handled. Felt Robbed!!!
Breakfast was of a good standard, with a nice traditional selection of cold meats, breads and cereals.
Our room however was pretty basic. Two twins which couldn't be moved apart. This is a Swiss thing apparently. Basically spent the nights cuddled up next to my brother in law. No Balcony, which I think is the first time in 25 yrs staying in a European ski resort. Room was very clean and well kept, but oh so dated! Not impressed.
Spa was top notch and would recommend.
Next time I'll stay at the Waldhaus, as it's worth it for the better quality rooms and more attentive service.More
- Free Wifi
- Breakfast included