This was our fourth time staying in this particular area of Flims. We ended up staying here as the hotel we normally book was full. This was a tad more expensive.
We had booked one of the suites the hotel offered - the balcony and views were very relaxing and a nice place to sit. The mini bar was complementary and re-stocked on a daily basis (unheard of anywhere else on this planet...!) which was a very nice touch. The room itself was around average sized as we have stayed in other suites in the same area - basically double a standard room, one half serving as a living room with the bathroom separate, and the other as a bedroom. It was also a nice that the TV was on a bracket next to the archway between rooms, so you could simply swing it between the areas if you wanted to watch in the bedroom or living space.
The room itself was very clean, as was the bathroom.
The spa facilities were OK - not the best in the area by far. The pool was tiny and not really meant for swimming in - rather more of a large jacuzzi. There was also a shortage of loungers, so if we were there and sitting on both of them there was no room for anyone else. There is a steam room, 'experience' shower and sauna too. There is no outside spa facility here (plunge pool, heated outdoor pool etc) which is present at other hotels.
The food was good - we only had dinner in the hotel once and went out for the other two nights we were there. There is lots of choice on the dinner menus, and the breakfasts have a wide variety of hot and cold options to suit almost everyone.
There is also a well-stocked bar and lounge area, as well as (slightly questionnable) live music on a nightly basis.
The hotel organises lots of activities in the local area, and also gives a weekly planner which tells you what is on in the local area and where, as well as tips on what to do if you're not always wanting to go up the mountain. The staff were very helpful on every occasion we spoke to them.
Overall a good hotel - just let down a little by the spa facilities and value for money. No real negatives about any aspect of the stay.
- Official Description (provided by the hotel):
- The Sunstar Alpine Hotel Flims, in an idyllic, peaceful location on the edge of the forest, is within walking distance of the popular Lake Cauma. First built over 100 years ago, and with a Jugendstil facade, the hotel blends perfectly into its beautiful setting. The interior is decorated in typical cosy Graubunden style, with lots of warm wood, tastefully enhanced by some Jugendstil (Art Nouveau) features. The comfortable rooms vary in size and have views in different directions, with those in certain categories having a balcony. Tasty treats are served in the half-board restaurant, at the bar and, in summer, on the sunshine terrace. You can enjoy fondue and other Swiss specialities in the homely "Carigiet-Stubli". For soothing relaxation, there's a small but stylish spa area: try the leisure pool with its bubble bench, massage jets and waterfall, or the sauna or steam bath. The rest room with its heated benches (tepidarium) is another perfect place to relax. To keep you fit, there's even a little weights room. In the varied scenery of the Flims, Laax and Falera region, there are all kinds of different activities to enhance your relaxing stay in our hotel. ... more less
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