Having read the disappointing reviews, since I got back, I can only think that these people are not "animal people"
This was one of the most brilliant experiences of my life ( and I am VERY old ! )
I found the museum and information kiosk very interesting. I was delighted to hear that the only way you can ride an elepant here is bareback - as it has been dicovered that any form of back or side carriages, eventually damage the animals
Admittedly, we were there with our local guide and received nothing but politeness and as much time as we wanted with the elephants.
I didn't actually go for a ride but those in our party who did, absolutely loved it. We also met up with the European girl who was in charge of the volunteers and she had nothing but praise for the place - and we were left alone to speak to her without any of the mangement listening in.
Remember, we go there to see elephants at close quarters and the money it costs is to give a better life for them. I think it works.
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