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“Terrible Experience!”
Review of Deidesheimer Hof

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Deidesheimer Hof
Ranked #4 of 6 Hotels in Deidesheim
Certificate of Excellence
ratingen
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Terrible Experience!”
Reviewed September 19, 2011

We had the most disappointing and pathetic experience at this 5 star hotel. We planned a birthday party at a castle nearby and blocked a total of 7 rooms for our guests ( we also had other hotels but wanted to have this one for our guests coming from the US). We had a confirmation- all necessary paperwork-for months in advance. One day before the party we find out they gave 3 of our rooms away. They did absolutely nothing to remedy the situation. It was simply our loss and we had to deal with it. They did not offer a complimentary dinner for us- nothing- and they were quite satisfied with themselves and just left it at that. Never, ever again will I visit this hotel and I will be sure to repeat this story as many times as I can!

  • Stayed September 2011, traveled with friends
    • Location
    • Rooms
    • Service
Helpful?
9 Thank sfrrhb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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121 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Tervuren, Belgium
Level Contributor
321 reviews
125 hotel reviews
common_n_hotel_reviews_1bd8 174 helpful votes
Reviewed August 1, 2011

We arrived at the hotel and they could not find our reservation. I did panick because I made a surprise booking for my wife. Luckily there were still rooms available; to compensate for their error, the hotel upgraded us to a suite. The room was big enough to invite 40 people for a cocktail. We really enjoyed it a lot.

  • Stayed July 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank degtravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Altos, California
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed September 27, 2010

We started off our vacation with a stay here, driving in from the Frankfurt Airport. While the hotel was a bit difficult to locate initially (our nav system was confused about exactly how to get there, but the Information Office was very helpful) once you're there it's hard to figure out how to miss it. The location is a lovely one for walking around and enjoying the charming town. We were there on a Monday night, so the "fancy" restaurant was closed, but we found the "not as fancy" restaurant to be extremely nice with very good food. Overall the hotel is very nice, clean and comfortable, but a bit on the pricey side--getting a evening cup of hot tea was 6 euros; parking was also extra. But it was a lovely place to kick off a special trip. Our room was very large, quiet, and the bed extremely comfortable; bathroom had a shower but no tub. And the helpful (english speaking) staff managed umbrellas and helped us load up in the morning in pooring rain.

  • Stayed September 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mrs_WelliBelli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nyc
Level Contributor
97 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed November 9, 2009

a great find in a lovely town in the countryside. fantastic service, beautiful setting, and just charming.

  • Stayed October 2009, traveled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank joesob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Germany
Level Contributor
68 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 226 helpful votes
Reviewed October 12, 2008

We stayed at Deidesheimer Hof for two nights from June 18 - 20, 2008. We booked a standard "business" room for two for 130,-- Euro/night, breakfast not included. The Deidesheimer Hof is a family owned hotel and still well known in Germany due to its many political (restaurant-) guests during chancellorship of Helmut Kohl. The hotel also had a Five Star Diamond Award of the American Academy of Hospitality Sciences in the past (but this award is not always given with good cause...)

Our room 21 (business category) was very spacious and comfortable, everything was in a good shape as the whole, intimitate hotel was. The bathroom was newly refurbished and every room has become air-conditioned in the meantime (compared to my last stay four years ago). A hanging mattress was changed after we complained. The staff was very polite and helpfull. All in all a recommendable hotel with good bistro and restaurant.

  • Stayed June 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank warum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed July 9, 2006

We stayed here for a week during World Cup 2006. A truly exceptional hotel that we highly recommend. Staff was very friendly and courteous and went out of their way to make us feel welcome. The majority spoke English much better than our German. The rooms were very comfortable and the property was spotless. The restaurant was excellent. An outstanding location as well. Deidesheim is a wonderful village and is a good central location to explore German wine country, the Black Forest and Alsace.

  • Stayed June 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank HungryTraveller13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Deidesheimer Hof

Property: Deidesheimer Hof
Address: Am Marktplatz, 67146 Deidesheim, Rhineland-Palatinate, Germany
Location: Germany > Rhineland-Palatinate > Deidesheim
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
Ranked #4 of 6 Hotels in Deidesheim
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Deidesheimer Hof 5*
Number of rooms: 28
Reservation Options:
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Also Known As:
Deidesheimer Hof Deidesheim

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