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“There ist still space for improvement, good, but not perfect”

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Upstalsboom Hotelresidenz & SPA Kuhlungsborn
Certificate of Excellence
Germany
Level 5 Contributor
77 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 164 helpful votes
“There ist still space for improvement, good, but not perfect”
Reviewed April 5, 2012

We have spent e week in the hotel and are generally satisfied. However there is still a lot, the hotel can improve.
First of all, NEVER come ocer weekend. Weekend in Upstalsboom is a disaster for both guests, and the staff. Since they have special low rates for weekends, the hotel is overfloated with the guests, so that you have to struggle through hundreeds of people during breakfast or in spa. There is no chance to get a massage or facial, since everything is booked out during weekend. The staff seems to be unable to cope with all the guests.

Quite different during the week, however. The spa is not so full, service during breakfast and on the bar is friendly. You get anything you want in a minute.

The rooms are really very good, almost 5-star standard. We liked the hotel in general, very clean and spacious. The breakfast was plentiful and fresh. We have tried also the both restaurants and were not very much excited, but Kuhlungsborn has enough choice.

In the whole, good hotel in excellent location.

  • Stayed March 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kobri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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202 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Swedish first
  • Any
English first
North Germany
Level 5 Contributor
69 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed March 28, 2012

Spent two days relaxing in this very special german seaside resort and hotel.
I highly recommend both the hotel and resort. The hotel stands overlooking the Baltic Sea separated from the beach by a small woodland that stretches the whole town. It means the actual beach is quiet and super clean.
Everything about this hotel is of the highest standard. All the personnel are fantastic and the rooms are classic but modern and are totally relaxing, with everything you could wish for. There is a huge wellness area which is a main reason for choosing this hotel. The food is excellent and reasonably priced. Recommend park view rooms in the winter, for the sun; the extra cost of a sea view is not worth it as these rooms all face north. In summer however, the shade is probably most welcome.
I wish I could find something to criticise, but I can't!

  • Stayed March 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BritneyNorthGermany
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Upstalsboom Hotelresidenz & SPA Kuhlungsborn

Property: Upstalsboom Hotelresidenz & SPA Kuhlungsborn
Address: Upstalsboom Hotelresidenz & SPA Kuhlungsborn Ostseeallee 21 | Hotel Kurhaus GmbH & Co.KG, 18225 Ostseebad Kuhlungsborn, Mecklenburg-West Pomerania, Germany
Location: Germany > Mecklenburg-West Pomerania > Ostseebad Kuhlungsborn
Amenities:
Bar / Lounge Beach Beverage Selection Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 26 Hotels in Ostseebad Kuhlungsborn
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Upstalsboom Hotelresidenz & SPA Kuhlungsborn 4.5*
Number of rooms: 169
Official Description (provided by the hotel):
At the Upstalsboom Hotelresidence & SPA Kuhlungsborn the traditional beach resort atmosphere is experiencing a modern renaissance. 169 Luxurios bedrooms und suites with up to 86m² and balconies, awaiting you with an exclusive view over the Baltic Sea, just few steps away. The Baltic SPA with 1.300 M² invites you to relax. Several restaurants, bars and a Viennese Cafe offer you regional aand international specalities all day. ... more   less 
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