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“A non-smoking room that stank of smoke”

Solehotel Winterberg
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Solehotel Winterberg
Ranked #18 of 23 Hotels in Bad Harzburg
Lancashire
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“A non-smoking room that stank of smoke”
3 of 5 bubbles Reviewed August 4, 2012

Although the location was good for where we were going, I definitely don't think this hotel was worth the price we paid.

There were no staff present in the hotel - we had to go to the Tannenhof next door to check in and have breakfast.

We booked a non-smoking room but found it to be anything but. There was a smoking room next door, which meant the smell permeated through from the landing and from the people smoking on the balcony - which also meant we couldn't have the window open and, as there was no air-con, the room was uncomfortably hot.

The head end of the bed smelt so badly that we slept the "wrong way round"!

The breakfast at the Tannenhof was nice though.

Room Tip: If a non-smoking room is important to you, choose another hotel.
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  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TJFLancashire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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7 reviews from our community

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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    2.5 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
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Additional Information about Solehotel Winterberg

Property: Solehotel Winterberg
Address: Nordhaeuser Str. 8, 38667 Bad Harzburg, Lower Saxony, Germany
Location: Germany > Lower Saxony > Bad Harzburg
Amenities:
Fitness Center with Gym / Workout Room Room Service Spa Swimming Pool
Hotel Style:
Ranked #18 of 23 Hotels in Bad Harzburg
Price Range (Based on Average Rates): $
Hotel Class:3 star — Solehotel Winterberg 3*
Number of rooms: 12
Reservation Options:
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