We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Average stay....”
Review of Lighthouse Hotel

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 2 more sites!
Lighthouse Hotel
Ranked #10 of 10 Hotels in Bensheim
Bengaluru, India
Level 6 Contributor
255 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 233 helpful votes
“Average stay....”
Reviewed May 21, 2014

Stayed at this hotel for a night. The room which we took was of medium size and the service was of ordinary standards. The TV, room layout and furniture was outdated. They had W fi which was surprisingly fast. The breakfast spread was good. The property is located in a town center so its a good place to stay on a business trip.

  • Stayed May 2014, traveled as a couple
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank gauth333
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

179 reviews from our community

Traveler rating
    8
    25
    65
    48
    33
See reviews for
18
47
12
86
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Prague, Czech Republic
Level 3 Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed February 16, 2014

To be honest, I write reviews very seldom, but this time I was so unsatisfied, that I feel mandatory to share my experience. I use Mercure hotels very often for business trips and visited already a lot of them all around the World and also more than ten in Germany. However, I own gold card for Mercure no-one offered my automatic upgrade of my room and nor a welcome drink, once I asked for that, they were surprised, they should give i to me. This hotel is really the worst one, apart of a good location nearby highway are the rooms really bad, nearby the hotel runs a train and makes a big noise, in my room was not working wifi, the air coming from the ventilation smelled as a toilet and on the breakfast room was very unclean with almost everything eaten. The staff was friendly and the hotel restaurant seems pretty good, anyway I took just a beer there, so I can´t judge the quality of the food. Parking was free of charge.

Room Tip: choose the room with windows to the road instead of to the train
See more room tips
  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jan_81_2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Bensheim hotels

Show Prices
Show Prices
New Delhi, India
Level 2 Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed November 22, 2013

Hotel Mercure is definetly good pace to overnight and absolutely value for money. But beware do not use Hotel Mercure's Steak House which is damn costly and not so good eating out experience.The rooms are cramped and are not accessible for wheelchair customers. The two lifts can only accommodate four at a time that too only if you are standing close to each other smelling other persons perfume. The rooms are quite small and the duvet is small for a six feet person. I could only decide whether to cover my legs or head at a time. This could spell trouble for a tropical climate guest spending night on a cold winter night in Mercure Hotel. I specially liked the hotels bathroom. It was equipped with all the necessary toiletries like foam soap, soap, body lotion, shampoo, sewing kit, loofah, and shoe shine sponge. There was no issue with running hot water. Mercure Hotel in Bensheim is pretty close to railway tracks and at times the noise of speeding trains at night can be nightmarish for a guest who wants to sleep in an quiet atmosphere. Nevertheless Mercure hotel is value for money and bed breakfast offer is value for money. But let me remind you do not ever try to eat at Hotels Steak House unless you want to burn hole in your pocket. There are plenty excellent eating joints walking by and they are quite cheap and excellent.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ronsalwyn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
2 reviews
Reviewed October 23, 2013 via mobile

Every odd week or so it seems that Frankfurt is crammed with visitors for a congress or fair. Thus, accommodation prices soar as high as EUR 350 per night. As a budget-conscious freelancer I got for above mentioned amount four nights including breakfast at the Mercure Bensheim, with a slightly increased commute of 48 minutes by rail to Frankfurt downtown. Trains operate reliable and depart three times per hour to Frankfurt.

GOOD: Helpful and friendly staff, moderate prices (I was entertaining friends and we had a decent bottle of Merlot plus four Hennessy at the bar, the bill totalled EUR 50 including EUR 7 tip); housekeeping was up to its task. Hot water in the shower at rush hours.
AVERAGE: Outdated furniture, tapestry, dead plants in the public areas
BAD: The ubiquitous TV - flat screen, dolby, LED - failed rendering anything worth to watch due to artefacts and sound echoes. Better Accor renews the cable contract.
ODD: Housekeeping never collected the One-Euro-Coin I placed on the pillow every morning I left the room. I pretty much doubt that the housemaid was member of a religious sect that considers tip as an insult, so what did they want telling me by refusing the globally understandable equivalent to a personal handshake and a "Thank you"? Does a housekeeper in Bensheim earn that much?

Stayed October 2013, traveled on business
Helpful?
Thank Steve J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bensheim, Germany
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 17, 2013

This is the most awful hotel I have ever stayed in. It is dirty, stained carpets, rooms smell, dated decoration, dead plants in the corridors, rude staff not in uniform, terrible food service in the restaurant, no hot drinks available in the rooms, next to a railway line, no decaffeinated coffee available, bedding and towels smell ..... The list is endless. A letter is being sent to the chief executive of the mercure group. Good job only staying for one night. Can't wait to leave. Do not stay here.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jayne S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Bensheim hotels
1.6 mi away
Best Western Parkhotel Krone
0.3 mi away
Hotel Bacchus
Hotel Bacchus
#3 of 10 in Bensheim
112 reviews
0.8 mi away
Hotel Seeblick
Hotel Seeblick
#6 of 10 in Bensheim
19 reviews
Show Prices
Show Prices
Show Prices
0.1 mi away
No photo provided
Felix Hotel-Restaurant
#4 of 10 in Bensheim
26 reviews
1.4 mi away
Tobbaccon Hotel
Tobbaccon Hotel
#1 of 10 in Bensheim
68 reviews
0.7 mi away
Boarding House
Boarding House
#8 of 10 in Bensheim
2 reviews
Show Prices
Show Prices
Show Prices

Been to Lighthouse Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Lighthouse Hotel

Property: Lighthouse Hotel
Address: Wormser Str. 14, 64625 Bensheim, Hesse, Germany (Formerly Mercure Hotel Bensheim)
Location: Germany > Hesse > Bensheim
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
Ranked #10 of 10 Hotels in Bensheim
Price Range (Based on Average Rates): $
Hotel Class:3 star — Lighthouse Hotel 3*
Number of rooms: 108
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Hotwire, TripOnline SA and Cancelon so you can book your Lighthouse Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing