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All reviews nice hotel excellent location two nights comfortable bed great breakfast park purpose internet neighborhood summer
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Reviewed February 24, 2019 via mobile

Location of the hotel is very nice overlooking the park and still close to the center and train station.

Unfortunately the place seems very run down. The upper parking deck was closed because the entry gate was not working, in the lower deck several parts were blocked because of the ceiling crumpling down. My room was quite dirty (carpet, wall & furniture), the bed sheets ironed with wrinkles and one light bulb missing and one not working. Ceiling covers in the corridor were open.

Date of stay: February 2019
Trip type: Traveled on business
Thank AnkeS73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SergejRosenberg, Manager at H+ Hotel Bad Soden, responded to this reviewResponded March 5, 2019

Dear guest,

Thank you for rating us. We are very sorry that we could not fulfill your expectations. We still hope you enjoyed your stay in overall. We look forward to welcoming you again.

Best regards,
Your Team of H-Hotels
Sergej Rosenberg - Online Reputation Manager Rhein/Main

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 6, 2018

The Internet connection was very bad, making it almost impossible to do my work!Also we weren't allowed to shorten our stay to 3 nights instead of 4 nights, which we wanted to do for medical reasons. That seemed harsh.

Date of stay: December 2018
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Wanderer23491610141
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MiriamB2794, Manager at H+ Hotel Bad Soden, responded to this reviewResponded December 11, 2018

Dear guest,

Thank you for feedback! We are sorry that not everything was to your satisfaction. Hopefully we can convince you next time and we will try to improve your advices. Until then we wish you a great time!

Your Team of H-Hotels

Sergej Rosenberg - Online Reputation Manager Rhein/Main

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 27, 2018 via mobile

Really enjoyed out two night stay at the hotel. If available park in the lower level to keep car frost free. The breakfast was great with many choices hot and cold. It did not seem like the rooms have air conditioning so summer may be hot

Date of stay: November 2018
Trip type: Traveled with family
Thank 489petera
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MiriamB2794, Manager at H+ Hotel Bad Soden, responded to this reviewResponded December 5, 2018

Dear Petra,

Thank you for your kind words and the time you have taken to give us your impressions.
We are very pleased that we were able to meet your fully requirements. We look forward to welcome you soon again in Bad Soden!

Your Team of H-Hotels

Sergej Rosenberg - Online Reputation Manager Rhein/Main

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 3, 2018

I've worked at Deutsche bank on contract for many years, so have stayed in a lot of hotels in the town. H+ is my favourite along with one other hotel.The rooms are large, the hotel is spacious, the buffet is very good - the only bad mark about breakfast is that they no longer serve smoked salmon and they no longer serve a good quality unprocessed ham - these faults should be rectified as otherwise the buffet breakfast is very good.Staff are well trained, some are very welcoming, but not all, some are merely efficient.. but on the whole very good.I like staying here very much and they do act on the notes in Booking.com reservations, usually giving me a regular room on the side of the hotel requested.You wont regret staying here,Steve

Date of stay: November 2018
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Global27450969882
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MiriamB2794, Manager at H+ Hotel Bad Soden, responded to this reviewResponded December 5, 2018

Dear Steve,

Thank you very much for choosing our Hotel for your trip and for sharing your impressions with us and our future guests. Guest feedback is very helpful for us to improve our service. We hope to welcome you back very soon. Greetings from H+ Hotel Bad Soden!

Kind regards,

Your Team of H-Hotels

Sergej Rosenberg - Online Reputation Manager Rhein/Main

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 3, 2018

Very good hotel. Clean, comfortable rooms and excellent location, large parking lot which is a great advantage in the area, a varied breakfast, nice staff available for any question that speaks fluent English.
We were 2 couples from one family, we got two rooms next to each other with a door between them that saved a lot of running around the rooms.
The only thing missing was a gym.
Good value. We'll be back again.

Room tip: To ask for the rooms with a view of the park
Date of stay: October 2018
  • Trip type: Traveled with family
    • Location
    • Cleanliness
    • Service
Thank OzZ24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MiriamB2794, Manager at H+ Hotel Bad Soden, responded to this reviewResponded December 5, 2018

Dear guest,

Thank you for taking the time to share your great review with us and other guests. We are very happy to read that you had a good experience at the Hotel. Your positive feedback is a great motivation for the entire team. Thank you very much! We are looking forward to welcoming you again in H+ Hotel Bad Soden!

Your Team of H-Hotels

Sergej Rosenberg - Online Reputation Manager Rhein/Main

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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