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“nice hotel.....”
Review of H+ Hotel Bad Soden

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H+ Hotel Bad Soden
Ranked #1 of 12 Hotels in Bad Soden
Reviewed April 26, 2013

We had a nice time there on the month of February..People who work in the reception they are really kind and helpful....The hotel has a fantastic location and Frankfurt city center is not so far.Train station is very close to hotel and go to Frankfurt city center by the taxi is not big deal..

I like the atmosphere of the hotel as it is very silent and restful.....

  • Stayed: February 2013, traveled with friends
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Thank Musa K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oliver H, Manager at H+ Hotel Bad Soden, responded to this reviewResponded May 2, 2013

Dear Musa,

hank you for taking the time to complete our Guest Survey regarding your recent stay at our hotel.

Please know that your feedback is extremely valuable to us and we will utilise your response by continuing to focus on making each and every guest experience the best it can be. We hope to be of service to you in the future.

Again, thank you for completing our survey and if I can be of assistance to you, don't hesitate to contact me directly.

Sincerely,
Oliver Helpap
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviews (202)
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55 - 61 of 203 reviews

Reviewed April 25, 2013

We stayed at the Ramada Hotel twice - last year September, and this week, 21 April - 24 April - we don't believe there will be a 3rd time. Again a very basic room with no coffee and tea making facilities. A very poor shower in the bathroom and poor quality towels. We ordered one dinner room service meal which arrived quickly and good quality. We decided to order room service breakfasts and hung the tag over the door handle the night before as required. Requested the breakfasts for between 07:30 and 08:00 - the next morning at 07:30 the tag was still hanging over the door handle outside - we rang room service and said it was not picked up! They apologised and sent the breakfasts. A bit of scrambled egg, 5 assorted bread rolls, cold meat slices, cheese slices, butter, cream cheese, Nutella and jam and not very good coffee. :-(
The next morning, we repeated the procedure. AGAIN, at 07:30, the tag was still hanging on the door handle outside, again put out the night before. We rang room service again, and breakfasts were very hastily put together for us. This time, orange juice, 3 assorted bread rolls, as one fell out onto the trolley when it was delivered to us. A few slices of cold meat and a few slices of cheese. Jam was hastily scooped into waver containers, NO PLATES to have our breakfasts on, we had to use the serviettes to eat on and cold, coffee. When we settled the bill the next morning we could hardly believe that we were charged 15 Euro per tray of breakfast. For such poor service too!
We are definitely not happy and will probably not stay at the Ramada Bad Soden again

  • Stayed: April 2013, traveled on business
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Thank Manda P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oliver H, Manager at H+ Hotel Bad Soden, responded to this reviewResponded May 2, 2013

Dear Manda,

Thank you for taking the time to complete our Guest Survey. I apologise that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.

Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving our service and property on a daily basis. In addition, please know that your comments and issues will be addressed.

It is our hope that you will give us another opportunity to serve you. Again, I apologise for the inconveniences during your stay and hope to see you during your next visit.

If I can provide any assistance, don't hesitate to contact me directly.

Sincerely,
Oliver Helpap
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 9, 2013

Stayed here for 2 nights in January. Because of bad weather there was no way of driving up to the entrance to unload heavy luggage. I was told that because of ice they couldn't open the gate. Well, they should have cleaned it then I guess and I would expect it from a hotel like this.

Overall the hotel is ok, the rooms are ok, but not great. The people at the reception were rather unfriendly and should be trained further. Some were professional, others not. Only in the restaurant the staff was quite friendly and helpful. Breakfast was of small variety, but good quality. Coffee machine were you can get your own cappucino, latte or whatever was a plus.

Cleaning done by a guy was not too great, I felt he just changed the towels and made the bed.

Surrounding area is very nice, lots of good restaurants in walking distance.

Room Tip: Rooms towards Park have a lovely view and are quiet!
  • Stayed: February 2013, traveled as a couple
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Thank Anna S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oliver H, Manager at H+ Hotel Bad Soden, responded to this reviewResponded February 28, 2013

Dear Anna S,

Thank you for taking the time to complete our Guest Survey. I apologise that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.

Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving our service and property on a daily basis. In addition, please know that your comments and issues will be addressed.

It is our hope that you will give us another opportunity to serve you. Again, I apologise for the inconveniences during your stay and hope to see you during your next visit.

If I can provide any assistance, don't hesitate to contact me directly

Kind Regards
Oliver Helpap
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 2, 2012

This hotel is conveniently located next to the Kurpark in the center of Bad Soden. That means walking distance to a number of good restaurants and bars, and to the railway station. For me also to the office. Also good for walks in the countryside. The region is quite pretty.
The rooms are so so, very simple. Bathrooms very basic, with an old fashioned bathtub shower, and soap from a dispenser. No fridge, no minibar, but a sales outlet at the reception. Decent restaurant, and a sports bar which is packed for good matches, but had lousy food. I had the worst club sandwich in half a century there. No gym.

  • Stayed: November 2012, traveled on business
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1  Thank Helmut S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 11, 2012

Unfortunately I had a 4 day conference at this "hotel" in Sept. The food was poor greasy and uninspiring, their idea of deserts is various flavors and colors of Angel Delight. Food choices hardly changed each day. The rooms are sparsely furnished, have poor quality towels and are noisy if you are located anywhere near a lift. The conference room we were allocated had very bad air conditioning that they were unable to fix it despite many request this year and last year, so they bought in noisy and ineffective portable units. They charge heavily for wireless internet usage and give no significant discounts for multi-day usage. The staff at reception are kurt and generally unhelpful, the restaurant staff were a bit better. I would not wish to stay at this hotel in future.

  • Stayed: September 2012, traveled on business
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1  Thank David H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oliver H, Manager at H+ Hotel Bad Soden, responded to this reviewResponded September 12, 2012

Dear Mr. Howells,

Thank you for taking the time to complete our Guest Survey. I apologise that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.

Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving our service and property on a daily basis. In addition, please know that your comments and issues will be addressed.

It is our hope that you will give us another opportunity to serve you. Again, I apologise for the inconveniences during your stay and hope to see you during your next visit.

If I can provide any assistance, don't hesitate to contact me directly.


Sincerely,

Oliver Helpap
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 4, 2012

Did not expect to stay here as delayed in Frankfurt due to cancelled flight. Allocated this hotel by Lufthansa. Cannot complain. Hotel very clean, comfortable beds, and food options were great. Bad Soden seemed nice and hotel was centrally located. Only gripes are outside appearance was shabby and did not reflect inside condition, and lack of wifi in this day and age was disappointing. Overall though very good.

  • Stayed: September 2012, traveled with friends
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Thank Gary M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oliver H, Manager at H+ Hotel Bad Soden, responded to this reviewResponded September 7, 2012

Dear Gary,

Thank you for taking the time to complete our Guest Survey regarding your recent stay at our hotel.

Please know that your feedback is extremely valuable to us and we will utilise your response by continuing to focus on making each and every guest experience the best it can be. We hope to be of service to you in the future.

Again, thank you for completing our survey and if I can be of assistance to you, don't hesitate to contact me directly.


Sincerely,

Oliver Helpap
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 24, 2012

I did spend two days in hotel. It is located directly next to the Park. Ask for a room looking out at park.
Building looks rather sad from the outside (get the feeling this is normal for RAMADA hotels in Germany). However rooms are modern and nicely decorated.
Breakfast is plenty and good. Internet is fast. I do recommend booking breakfast and W-LAN inclusive. Difference of EUR 10 is it worth.
Very professional and friendly service (reception, restaurant and house keeping).

Great to start the day with a walk through the park.

Room Tip: Ask for room looking out at park.
  • Stayed: August 2012, traveled on business
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Thank 5matters
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oliver H, Manager at H+ Hotel Bad Soden, responded to this reviewResponded August 27, 2012

Dear 5Matters,

Thank you for taking the time to complete our tripdavisor survey regarding your recent stay at our hotel.

Please know that your feedback is extremely valuable to us and we will utilise your response by continuing to focus on making each and every guest experience the best it can be. We hope to be of service to you in the future.

Again, thank you for completing our survey and if I can be of assistance to you, don't hesitate to contact me directly.


Sincerely,

Oliver Helpap
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about H+ Hotel Bad Soden

Address: Koenigsteiner Str. 88, 65812 Bad Soden, Hesse, Germany (Formerly Ramada Hotel Bad Soden)
Phone Number:
Location: Germany > Hesse > Bad Soden
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #1 of 12 Hotels in Bad Soden
Price Range: $92 - $262 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — H+ Hotel Bad Soden 4*
Number of rooms: 130
Official Description (provided by the hotel):
The recently renovated 4-star H+ Hotel Bad Soden welcomes you in a stylish fashion, situated right at the Kurpark, the Hundertwasserhaus and the Taunus forest. The advantages of being located close to the Rhein- Main International Airport as well as the proximity to the trade fair grounds (Frankfurter Messe) offer you the possibility to discover the Rhein-Main area easily. ... more   less 
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Also Known As:
Ramada Bad Soden Am Taunus
Bad Soden Am Taunus Ramada
H+ Hotel Bad Soden Germany

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