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“The only plus it the roof terrace”

Brauhaus Neue Mitte
Ranked #60 of 81 Restaurants in Winterberg
Cuisines: Central European
Dining options: Late Night
Restaurant details
Dining options: Late Night
Reviewed May 28, 2013

With clement weather you can sit on the roof terrace and have a beer or another drink. This is just what we did. Unfortunately, the roof terrace is also smokers' domain. Regarding food offered in the Brauhaus, Winterberg is very popular with Dutch tourists. The menu is therefore riddled with Dutch snack food, such as "kroket", "frikadel", "pannenkoek" etc. Not something to look forward to, so we skipped that. The service is indifferent, the prices are moderate.

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Thank Hendrik_NL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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10 - 14 of 107 reviews

Reviewed June 21, 2012

On a cold Sunday afternoon while walking around Winterberg I came across this nice looking restaurant on the corner of the square in the center of the town.

There was a nice atmosphere so we decided to give it a go. We entered and the waiter looked at us as if we were the last people he wanted to see. It wasn't that busy, so I said eating for 2 please. He looked at a table and said "sit". We did.

He returned with the menu and asked us for our drinks, and I then asked him for a loan of his pen as I had a postcard. He told me "no", and that no one else would have a pen either. I was a little taken aback, so I went to the cashier and asked for a pen. I got the same story, but I pointed at the pen beside the visa machine with the chain, and asked if I could have that...she handed it to me and I walked back to the table. I wrote 2 postcards and returned the pen (with chain) in about 2 mins.

So the waiter returned and took our food order, 2 soups, as we were in a little hurry to head back home on our 5 hr drive. Now the lunch rush was over as it was around 2:30pm, there were lots of empty tables, and the waiter seemed more interested in playing with his bright neon watches, both which he returned to the stall outside the door which clearly belonged to the restaurant.

As he passed I asked him if the soups would be long, and he grunted "no".

35 minutes later after many attempts to catch his attention, I literally had to stand in front of him to ask where were our 2 soups, he said coming.

10 minutes later he came to remove our empty glasses, and I said I just want to pay for the 2 drinks as we were in a hurry and to cancel the 2 soups. He said that it was impossible to cancel and order and that we had to pay for the soups if we were leaving. I said we were waiting 45 minutes for 2 soups and that it was outrageous and we specifically ordered soups as it is usually the fastest item on any menu to serve. He went to the kitchen and returned with the soups, cold, and the onion was burnt and was inedible. I said I didn't want to eat cold, burnt soup, so he returned and put the bill on the table. €16 for 2 drinks and 2 soups.

We paid, we left, we will NEVER RETURN, and I would highly recommend that you give it a wide berth also. Horrific service, burnt, cold food, and rude wait staff.

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5  Thank IrishDutch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 3 weeks ago
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Thank Fabian F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 14, 2017
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Thank Jürgen T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 7, 2017
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    • Value
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    • Food
Thank Ellen E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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