We went to Hotel Reppert mainly because of their Spa which seemed great on their website.
Once we got there however, we were very disappointed: First of all the Spa has the atmosphere of a public swimming pool and certainly not of a luxurious place to relax (e.g. old plastic curtains, cold looking white tile floors, cheap furniture) . The entire hotel was probably designed 20 years ago and nothing has been done since. The water in most pools was so cold that people weren't using them at all. Some parts of the facility were broken or didn't work the way they should have. Some things which they advertised, like under water music, weren't even there, the staff had never heard about it.
Our room was spacious and much nicer than the spa. However , the ceiling lamp was hanging loosely, cables were coming out of other parts of the ceiling and some lights had neon light bulbs in them (romantic, I know!). Here as well, everything (including the towels) seemed to be pretty old.
On the positive side, the staff were really friendly and the food was excellent. Overall however, the hotel does by no means justify the prices they are charging and the hotel's advertisements are extremely misleading.
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- Also Known As:
- Reppert Hotel Hinterzarten
- Hotel Reppert Hinterzarten, Germany - Baden-Wurttemberg