I need to travel to strasbourg every month for my work. I Have been staying since december in the Ates hotel in Kehl. I have booked way back in January by email and phoned the Hotel. I booked my suite for the entire yearly calendar. This month however, they seemed to think that I will not be going (I cannot underatnd where they got that from)and just gave the room to someone else without informing me. I just checked to see if I room was ok and they calmly said that they thought that I was not going and gave the room to someone else, they had the nerve to tell me well you can have it back the next time you are here but not the time after that. I cannot play hide and seek, so I just cancelled staying with them. VERY UNPROFESSIONAL. I am very disappointed cause the hotel was clean.