We stayed at the hotel in September. It is a beautiful hotel. Very quiet and relaxing. I was, however, disappointed with the restaurant staff. The food was great! However, if you do not speak or read German you will struggle. The menus are completely in German. And even though one staff member spoke a little English, they saw us struggle to read the mention and figure out what the meals were. We had to take out our phones and translate each word to figure out what we would be ordering. They did not offer to help.
At the end of the evening, we asked what time they would close the bar/restaurant. We wanted to go back the room drop off our cameras and come back for a night cap. It was 9:40 pm. We were told that they closed at 11 pm. We ran upstairs dropped off the cameras and came we're back in 10 minutes. We found the restaurant and bar closed. The door was locked. We were disappointed. Had they told us they were closing as soon as we left, we would have taken the drinks to the lobby. The front desk service was great. It the one women in the restaurant who was lead and spoke some English that needs customer service skills.
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