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“Hotel to be recommended.”

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Mercure Hotel Frankfurt Airport
Ranked #3 of 9 Hotels in Kelsterbach
GreenLeadersBronze level
Reviewed August 11, 2012

  • Stayed: August 2012, traveled on business
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1  Thank Martial F
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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402 - 408 of 1,135 reviews

Reviewed August 10, 2012

We were delayed on route to the hotel and phoned ahead, even though we had not guaranteed our reservation, our room was still held for us. The next evening, we had a late departing flight and a late check was made available. Thank you!

  • Stayed: June 2012, traveled with family
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2  Thank GeorgeR1952
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 8, 2012

Free shuttle service from terminal 1, runs every 20 minutes. There are two Mercure hotels nearby, so be sure you take the right shuttle bus. Check in was quick, wifi available but for a fee. Two computers at lobby offer free internet access. For dinner, ask the front desk for nearby restaurants. We walked about 15 minutes and found a great restaurant overlooking a lake.

Stayed: August 2012, traveled with family
2  Thank allhockey66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 5, 2012

This hotel was fine with one exception - they didn't deliver on the package promised. Mine was supposed to include bottled water in the room - not an expensive item but one that I would have found useful. When I asked about this at reception I was told it was not included despite me showing the booking documentation and I was treated as an imbecile. Because of this matter that would have cost only a few pence to rectify I will not stay at this hotel again and they get a bad review.

  • Stayed: July 2012, traveled solo
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Thank Glen244
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 4, 2012

After a long flight from San Francisco, we decided to stay at near the Frankfurt Airport, before continuing on to our travels in Germany. Free shuttle bus was a big plus, although there is a bit of a walk from the lobby to the bus stop, but its worth the price. The restaurant was great for dinner, a bit pricy but worth it. It is way over priced for the breakfast buffet. The location is near nothing, but the indoor swimming pool is a nice place to relax after a long flight. Rooms are fine, nothing special. Overall found the hotel to be a great value with decent restaurant for dinner.

  • Stayed: October 2011, traveled with family
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2  Thank MickD415
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 3, 2012

  • Stayed: July 2012, traveled with family
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Thank GHowett
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed August 2, 2012

To begin with, there is a good and reliable airport shuttle (Terminal A1 arrivals). Hotel staff was nice and helpful. The rooms are small but it's ok. Didnt have breakfast. public transportations avialble from the airport.

  • Stayed: May 2012, traveled solo
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1  Thank Cosmo2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mercure Hotel Frankfurt Airport

Address: Am Weiher 20, 65451 Kelsterbach, Hesse, Germany (Formerly Novotel)
Location: Germany > Hesse > Kelsterbach
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #3 of 9 Hotels in Kelsterbach
Price Range: $65 - $271 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Hotel Frankfurt Airport 4*
Number of rooms: 150
Official Description (provided by the hotel):
The refurbished 4 star Mercure Hotel Frankfurt Airport offers 150 airconditioned rooms, 7 airconditioned conference rooms, an indoor pool with sauna and a private car park. Our New York restaurant is open from 12 noon to 2.30 p.m. and from 6 to 11 p.m. every day. The Zeppelin Lounge bar is open from 5 a.m. to midnight. Our free airport transfer service runs to Terminal 1, 4 km away, between 5.40 a.m. and 11.10 p.m. The hotel is 15 km from the city centre and 20 min drive from the exhibition centre. ... more   less 
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Also Known As:
Mercure Frankfurt Airport
Mercure Hotel Kelsterbach

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