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“Nice, but a bit far from everything”

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Holiday Inn Muenchen Unterhaching
Ranked #2 of 7 Hotels in Unterhaching
Certificate of Excellence
Reviewed September 11, 2012 via mobile

It is just like any 3 to 4 star chain hotel in Europe, rooms are nice and clean, but it lacks something in the ambiance. Staff are friendly and helpful, the food is ok, but lacks variety. The location is in the suburb of Munich, and getting to the train station is a long walk, about 20 min. I stayed for 6 nights, and the rooms lack some basic amenities, which as a frequnt traveller, I already have in my travel kit. The bed is ok, but the pillows are too soft, and felt like it lacks stuffing. It is not near the usual places you want to visit, but it has a lot of the specialty shops, that you usually see in the suburb.

  • Stayed: August 2012
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1  Thank doc8reg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gloria „, Verkaufsleiter at Holiday Inn Muenchen Unterhaching, responded to this reviewResponded September 17, 2012

Dear doc8reg,

thank you very much for taking the time to write a review about your stay in our hotel.

To ensure every guest can enjoy a restful night of sleep we offer a variety of pillows with different fillings and therefore with different degrees of hardness. Our housekeeping team is on hand to bring the pillow of your choice to your room.

The suburban location of our hotel provides our guests with plenty of benefits, like green surroundings and close-by shops. But the city center is easily reachable with the direct fast train to Marienplatz, where sightseeing can be started.

We would appreciate it, if you would contact us directly on gloria.niedermeier@holiday-inn-muenchen.de to let us know, which basic amenities are missing in our rooms. In this way we could improve our equipment and our services for the future.

Once again, thank you very much for your feedback.

We do look forward to welcoming you back at our hotel soon.

With best regards,

Gloria Niedermeier
Director of Sales & Marketing

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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199 - 205 of 533 reviews

Reviewed September 9, 2012

In a quiet neighborhood, peaceful, quiet, no traffic, and comfortable. very well kept room, have water heater in room for coffee or tea. Staff are friendly, which is hart to find. there is a supermarket right across the street, very covient. breakfast is in a nice setting room.

highly recommanded.

  • Stayed: September 2012, traveled as a couple
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1  Thank BogeyMike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gloria „, Verkaufsleiter at Holiday Inn Muenchen Unterhaching, responded to this reviewResponded September 11, 2012

Dear BogeyMike,

thank you very much for your fantastic and very kind review, which we really appreciate!

We are very delighted to hear to you have enjoyed your stay with us und felt comfortable. Your feedback is the most beautiful compliment for us and keeps us going to give our very best everyday. Thank you again for letting us know!

We hope, we will welcome you again at our hotel the next time you stay in Munich!

Best regards,

Gloria Niedermeier
Director of Sales & Marketing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 29, 2012

I stayed in this hotel from 24th to 29th Aug 2012.This is a hotel, if you want to stay away from the hum-drum of city centre. Surrounded by lush green farms, it gives a feeling of living in a resort. Though quite far from ciy centre, but S-Bahn station Taufkirchen on S3 route is close by. On going from hotel to station is a 10 minutes walk, but requires, two time descending and then climbing about 20 stairs, which may be problematic if you are carrying luggage. The route while coming back from Taufkirchen to Holiday Inn is even longer, about 1.5 kms taking around 20 mintues, which is quite cumbersome, after a long day of sight seening and tired feet. Though I have seen people talking short cut, by walking along the tracks, which is totally not advisable.
Now for reaching the City centre, either Marienplatz( Main Market square), or Hauphbahanhoff( Central Station) takes 25 minutes from Taufkirchen by S3. Which is not that bad.
Another shock which i got while coming and going to internationation airport by taxi cost me 82 Euros one way. Which ripped me off.From airpot, It is better to take the S 8 to Ostbahnhof and from there change to S3 going towards Holzkirchen. It would be much cheaper, but problematic if the luggage is heavy.
Now coming to Hotel, the check in was quite efficient, took only 2 minutes, and I was on my way to room on the third floor. I was surprised to find a very good, neat and clean room with all usual amenities. In fact, before coming I requested for an iron and an ironing board , which was already provided in the room. Other good add on was the free wi-fi in the room with upto 4 mbps speed, sufficient for all our needs.
The breakfast was on the lobby level restaurant, and was quite sumptuous, with live omelett chef.
What i missed was english newspaper in the room. On TV, also there were BBC, CNN, Euro News And CNBC english channels.
The only negative point which I found was a very small gym in the basement, with ony one treadmill, no weights.
A supermarket Liedl and a good bakery is near the hotel for your day to day needs.
Overall I was quite satisfied by the services. And would recommend this for people who want to stay in a quiet and peaceful surroundings.
My wish list for the hotel managers, is they should have arrangement with Airport Shuttle providers( as is there in all major international cities) which would provide cheaper alternative than an 80 euro taxi.

Thanks

Dr Nishith Chandra
New Delhi, India

Room Tip: Ask for renovated rooms.
  • Stayed: August 2012, traveled on business
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2  Thank NishithC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gloria „, Verkaufsleiter at Holiday Inn Muenchen Unterhaching, responded to this reviewResponded September 6, 2012

Dear Guest,

(sorry, we are not allowed to use your name) thank you very much for taking the time to write a review of your stay at the Holiday Inn München Unterhaching. Feedback directly from our guests is paramount for us in order to improve our service and we gratefully take all comments on board.

We are delighted to hear that you enjoyed your stay with us and our services met your expectations.

As our hotel is located at the suburban area from Munich we benefit from plenty of green areas surrounding the hotel. But, of course, we are aware that this is not a city center location and the travelling time to Munich city center takes 25 minutes by train.

We have passed your wish regarding the airport shuttle service to our general management and we can assure you, that we will look into this matter and search for a better solution for the future.

Since you missed an English newspaper in your bedroom, we would like to advise that we offer a variety of international newspapers for our guests free of charge at the front desk.

We are sorry to hear that our small Mini-Gym did not meet your needs. As we are aware of this small amenity, we cooperate with a large fitness center called Stefan Sport Center just around the corner from the hotel, where our guests can enjoy a work out for only 5,- EUR per person and day.

Once again, thank you very much for sharing your comments with us.

We do look forward to welcoming you back at our hotel, the next time you are visiting Munich.

With best regards,

Gloria Niedermeier
Director of Sales & Marketing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 19, 2012

We stayed at the holiday Inn Unterhaching for 4 nights during August 2012. We were a party of 4, 2 adults and 2 teenagers.
We got suite to accommodate all 4 of us. Although the suite was quite large, the room arrangement was such that it made it a bit uncomfortable to be all at the same space.
We had 2 bathrooms in the suite, but one was not quite functional.
The hotel services were good. Breakfast was very good (with a omelet chef that prepares the omelet of your choice) and plenty of selections to choose from. The swimming pool and fitness centers seems nice (although we did not use them).
The hotel location is good for exploring the many Munich attractions. Although it is about 10km from city center, access to the city center is relatively easy. The S-BAN is at a walking distance from the hotel (although coming back from the station to the hotel at night is not that great...). And access by car to other locations is also very easy.
Price is reasonable. The only annoying part is the 10Euro charge per night for parking.... I would expect this to be waived for a hotel located at the suburbs....

  • Stayed: August 2012, traveled with family
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1  Thank amby1891
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gloria „, Verkaufsleiter at Holiday Inn Muenchen Unterhaching, responded to this reviewResponded August 21, 2012

Dear amby1891,

thank you very much for your very good feedback which we greatly appreciate!

It's always a pleasure for all our team to know that our guests felt comfortable and well served while they're staying with us.

Unfortunately your room you have booked was not to your overall satisfaction, wich we like to apologize for. Our suites we are big rooms but as you mentioned they don't have seperate rooms. For your next stay we would suggest a family room, as they have seperate rooms, some even on two floors. Regarding an alternative to the parking garage we would like to inform you that we also have a free of charge parking space round about 300 meters from the hotel.

Once again we like to thank you for sharing your experiences with us and we would look forward to welcome you again at the Holiday Inn München-Unterhaching for your next trip to Munich!

With kind regards,

Gloria Niedermeier
Director of Sales & Marketing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 17, 2012

Professional hotel and team. Clean, friendly staff and a good restaurant and a lively bar and beer garden.

Excellent business hotel with quality wifi and busines center. huge conference center.

Availability can be an issue, so book in advance.

Room Tip: Elderly travellers should avoid the split level suites(unusual as it sounds - there are stairs insid...
  • Stayed: July 2012, traveled on business
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2  Thank brian m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gloria „, Verkaufsleiter at Holiday Inn Muenchen Unterhaching, responded to this reviewResponded August 20, 2012

Dear brian m,

thank you very much for your fantastic review and taking you time to let us know!

We really appreciate your kind feedback and that you have enjoyed staying with us! Right know it's really the best time to enjoy the beergarden as every day is sunny and warm and we hope it lasts until September!

We hope to welcome you back in our hotel again, the next time you stay in Munich!

Best regards,

Gloria Niedermeier
Director of Sales & Marketing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 16, 2012

Having just returned home (2 adults and 2 children) from our 10 day tour of Southern Germany I would definately like to express my opinion regarding this hotel which was the first stop of our trip.

As an Ambassador Gold member of the Intercontinental hotels' priority club I always like not to take advantage of the upgrades that the hotels are offering to such members and thus i always try and book the highest category of rooms for my family needs. In the case of this hotel we booked a Suite. However the suite (Nr 177) that we received upon arrival was very old, with tired furniture, stained fitted carpet, a blocked sink as well as it had a very bad smell. Again as an Ambassador Gold member and a loyal customer of the IHG group i found this unacceptable and thanks to tripadvisor i was aware that better and renovated rooms (as well as suites) existed so i went straight to the reception and contacted a very polite and positive young shift leader (Mr M.S.). Due to his professionalism and positive attitude they were able to move us next day to a lovely family room on the 3rd floor from where we managed to enjoy the rest of our 4 nights stay at this hotel.

The location of the hotel is very nice, especially if you have a car (but even without it you can still get the S bahn just five minutes of the hotel), their breakfast is quite good with plenty of things to eat and there are some lovely restaurants and handy shops very close to the hotel. A very polite young female receptionist gave us some very good tips regarding the restaurants.

So will we ever return to the hotel? Well yes but this time we shall make sure beforehand that we end up in their renovated rooms and suites.

Room Tip: Always ask for a renovated room. The quality difference is huge!
  • Stayed: August 2012, traveled with family
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1  Thank kattiris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gloria „, Verkaufsleiter at Holiday Inn Muenchen Unterhaching, responded to this reviewResponded August 17, 2012

Dear kattiris,

at first we would like to thank you for your good review on our hotel although your arrival was not a good start for you and your family.

We would like to apologize to you for the inconvienice we have caused you and your family in the beginning. We only can imagine that we didn't have the availibilty on the day of your arrival.

Right know we are going to a very big renovation process as we like to offer our guest the highest standard in the near future. Right now 160 rooms of 260 are newly renovated. By the end of 2013 all renovations will be done.

Even though you had a negativ start with us, we are more than happy that you felt comfortable in our newly renovated rooms and had a good and pleasant stay, then! All our team work on a high level to make sue our guests feel convinient and always give their very best and we really appreciate that you have mentioned them so kindly.

If you like, please feel free to contact me directly at gloria.niedermeier@holiday-inn-muenchen.de, so we can investigate why it went wrong in the beginning.

We really hope to welcome you and your family again at the Holiday Inn München-Unterhaching soon!

With kind regards,

Gloria Niedermeier
Director of Sales & Marketing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 14, 2012

I enjoyed a great overnight stay in this hotel. It was close enough by car to Munich centre, without being too close to the tourist action! The hotel itself is four star rating, and enjoys the benefits of such, including a spa centre and a gym. The gym although basic, is one of the best I've utilised in a hotel in Europe thus far. It even had a weights machine and air conditioning, which is plenty more than I can say about some!
A bathrobe was provided upon request (always a lovely luxury!) and a bath was provided (after a little initial confusion we were graciously moved to another room which did have a bath). The tv had some English channels, and the room was large and had a bar fridge. The bed was up against the wall which we anticipated may make it a bit squishy, but we had no problems and slept well. All in all a wonderful stay with free parking and great wifi included plus fabulous service from all staff on the front desk. Definitely recommended!

  • Stayed: August 2012, traveled as a couple
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1  Thank AnnikadeBruijne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gloria „, Verkaufsleiter at Holiday Inn Muenchen Unterhaching, responded to this reviewResponded August 17, 2012

Dear AnnikadeBruijne,

thank you very much for your great feedback and taking your time to let us know!

We really appreciate your recommendation for our hotel and are very happy, that you have enjoyed your stay so much and felt comfortable!
In additon our front office team does really appreciate that you have mentioned them so kindly!

We would be glad to welcome you again, the next time you stay in Munich!

Best regards,

Gloria Niedermeier
Director of Sales & Marketing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Muenchen Unterhaching

Address: Inselkammerstr. 7-9, 82008 Unterhaching, Bavaria, Germany
Phone Number:
Location: Germany > Bavaria > Upper Bavaria > Unterhaching
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #2 of 7 Hotels in Unterhaching
Price Range: $78 - $298 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Muenchen Unterhaching 4*
Number of rooms: 257
Official Description (provided by the hotel):
Das 4-Sterne Hotel Holiday Inn Munchen-Unterhaching, in ruhiger Lage und doch nur 15 Minuten vom Zentrum entfernt, ist Ihr perfekter Gastgeber ... Egal, ob Sie auf der Suche nach einem Tagungs- und Kongresshotel sind, einen Wochenendurlaub planen, eine langfristige Unterkunft suchen oder nur auf der Durchreise sind. Die direkte Autobahnanbindung sowie die sehr gute Anbindung an das offentliche Verkehrmittelnetz ermoglichen Ihnen eine unkomplizierte Anreise.Ihnen stehen 257 klimatisierte, modern eingerichtete Zimmer in verschiedenen Kategorien, 370 Garagen- und Aussenparkplatze und ebenso ein Fitness- und Saunabereich zur Verfugung. Unsere drei Konferenzzentren umfassen 12 klimatisierte Tagungsraume fur maximal 500 Personen sowie 14 weitere Raume fur Meetings bis maximal 20 Personen oder Gruppenarbeiten. Aber nicht nur die flexiblen Raumkapazitaten, sondern besonders leistungsstarke, kostenlose W-LAN Nutzung, die taglich marktfrische Speisenauswahl und der individuelle Service unserer langjahrigen Mitarbeiter/Innen machen Ihre Veranstaltung garantiert zu einem Erfolg.Regionale und internationale Gaumenfreuden geniessen Sie in unserem Restaurant ,,Leonardo", der Bar ,,Alex" sowie in unserem sonnigen Biergarten mit 220 Terrassenplatzen. ... more   less 
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Also Known As:
Holiday Inn Munchen Unterhaching Hotel Unterhaching
Holiday Inn Unterhaching
Unterhaching Holiday Inn

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