A year ago we spent a week at the Exquisit and it was truly that. One year since we first stayed here we went back expecting a similar experience. Alas, the kind of service and guest care which set Hotel Exquisit apart, have all but disappeared.
It is still a very good hotel. The building is as clean and well maintained as ever. Missing now are the touches which previously made it special. The main change is that the staff are no longer as customer focused as they were, the attention to detail and the absolute professionalism are gone.
Such a pity. I am sure several other hotels in Oberstdorf offer a welcome as good as what is now on offer at the Exquisit, but do it at a more reasonable rate. In our view, Hotel Exquisit is no longer worth the premium prices charged for pretty ordinary service.More
- Free Parking
- Breakfast included