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Reviewed June 21, 2017

Scenic location. Well appointed and maintained. The single room I occupied was more spacious and better furnished than single rooms normally are in European hotels. Varied and attractively laid out breakfast buffet.

  • Stayed: June 2017, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank John P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 17, 2016

The location, the building and amenities, the wellness area, the restaurant and the staff were great. Having said that, the only thing that would have bothered me is if I had been in the room my sister was in. We both had single rooms, in the cheaper category because they were all booked out. They both looked out over the street, which was ok because it's fairly quiet. Mine was generous, had a nice sofa to watch TV, a balcony, lots of windows and a coffee/ tea maker. I was happy. My sister however had a tiny room on the third floor, which was the same price, and she wasn't able to move to my room when I went home a couple of days earlier. That was a pity, although the staff were otherwise very helpful and provided lots of information about all sorts of things.
The cosmetician was fabulous. Her Ayurvedic massages were relaxation pure.
Restaurant was very good, I would recommend the a la carte menu rather than the dinner included (unless you want to eat 4 courses every night ) because you have more choice. Sitting in the glass extension in the dining room with the view over the fields and mountains was very special!

Room Tip: For a single room 209, avoid 315!
  • Stayed: August 2016, traveled with friends
    • Rooms
    • Cleanliness
    • Service
Thank Anny S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 7, 2016 via mobile

The standard double rooms: cramped and noisy. Internet: flaky. Housekeeping: inadequate. We had to ask for our sheets to be changed, after five days. The cups in the room smelled of coffee. We used the glasses to drink milk and the next day we found them overturned, as if they had been washed, but with visible residue of milk at the bottom. Our hand soap only got replaced after a week. Some of the staff were curt if not dowright rude. They refused to aknowledge a 7 euro mistake in our bill. Breakfast : average. A general feeling of them trying to sqeeze money out of the guests, without being interested in them coming back.

Stayed: August 2016, traveled with family
1  Thank Theresa K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 28, 2016

beautiful setting and wonderful hotel with perfect view of the mountains and meadows. great rooms great internet and great food. within minutes walk of town centre and access to cable cars and ski lifts for going up nebelhorn, well worth a visit, would be happy staying in this hotel when ever possible, definitely visit again

  • Stayed: July 2016, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Keith J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 14, 2016

We stayed at this hotel over the weekend and enjoyed it.

We had a Suite with balcony and south view (towards the open space and the mountains) and were located on the third floor. The view was great and we enjoyed the peaceful setting.

The suite was good. It had a spacious living room with a corner with desk etc. for working. The main beds were in a small separate room, the third bed was in the main room with a separate corner. Shower and WC were two separate rooms which is a bit annoying.

Wireless Internet was free, available and worked. The pool was good too and the room already contained a prepacked bag with all the towels etc. you needed for the pool/sauna area.

Parking was ok too, but the free parking spaces of the hotel are limited.

Room Tip: Spend the money for a view towards the south. The view of the mountains is worth it.
Stayed: July 2015, traveled with family
Thank ReviewInProgress
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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