I stayed in the Schüle Gesundheitsresort with my daughter for 2 nights. Initially, I booked it for three nights but had to shorten our stay. As soon as I became aware of this, I informed the hotel by e-mail, hoping that the room could be re-rented, as the town was very much booked during this period. The booking terms stipulate that the Hotel is obliged to try to re-rent the room. To my surprise, at our arrival, it was not acknowledged that I had informed the hotel about our early departure, in fact people seemed surprised when they heard about it. As expected, we were charged in full, including a 20% fee that should have been deducted according to the hotel’s own booking terms. When I confronted the manager, I received an adjusted invoice, which was still incorrect.
Our room (double room Schlehe) was spacious and clean. We were lucky, our room did not only look over the huge crane to the north of the property where a new wing is being built; our room was a corner room and also had beautiful views on the mountains. The bathroom was decent in size, although with a rather flimsy pocket door that could not be latched properly.
The internet, advertised as “free Wi-fi” was indeed free, however, only one device per room could be connected at one point in time. Since both of us needed internet access to do homework for school and stay in contact with the business, I offered to pay for a second password, but we were told that this was technically not possible. Not only that, we were in fact challenged why anyone would need more than one device…
The breakfast buffet and service was good, offering what one would expect from a hotel of this category.
The Pool was nice with beautiful mountain views, however, some people got completely undressed and changed openly in the pool area (despite the fact that there are dedicated change rooms), which made my teenaged daughter feel rather uncomfortable. Maybe some signs should be posted that change rooms are to be used.
I travel a lot and I usually book the best or one of the best hotels in town. Some stays turn out to be more satisfying than others. I must say, our stay at the Schüle Gesundheitsresort was rather disappointing. And I guess the two packages of mints from the Schüle Family to thank us for our stay just did not cut it…
- Official Description (provided by the hotel):
- Hotel Schüle's Gesundheitsresort & Spa is blessed with a wonderful location in the southern outskirts of Oberstdorf, offering an incomparable view of the mountain scenery. Since 1930, this hotel has been among the most traditional establishments in town and is the ideal place to get away from it all.The property has been awarded for its wellness treatments and assistance provided by two medical specialists and several therapists. Enjoy a stay in stylish surroundings and profit from the excellent service which will set this experience apart from any other.The tastefully furnished rooms are appointed with bathtub or shower, toilet, hair-dryer, telephone, fax and wireless internet connection, radio, satellite TV and safe. Some of the rooms are also equipped with fridge and balcony with great panoramic views.Schüle’s restaurant serves some of the best dishes and wines. The restaurant provides high quality products, healthy cooking, creative recipes and different diet menus.Recover and relax in the 2.200 m² wellness area with a comprising panorama indoor swimming pool, salt grotto, tepidarium, aroma grotto, Finnish and bio sauna, steam bath and a lot more. Bath like the emperors in the copper bathtub in the superbly decorated room or relax during a cosmetic treatment, based on aesthetic oils.Stay fit with Schüle’s free active program – a range of fitness and outdoor activities like yoga, reiki, gymnastic and guided hikes. Furthermore the hotel organizes regular chamber concerts, folk music evenings and author readings to make your stay even more pleasant. ... more less
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