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“Nice location with decent accomodations”

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Arkaden Hotel im Kloster
Ranked #35 of 40 Hotels in Bamberg
Reviewed April 14, 2013

Located about 3 blocks from the main tourist center, this hotel offered a nice room that was small, but comfortable. We paid for breakfast and were satisfied with the selections available (standard breakfast with coffee and juice). Internet access was slow and un-encrypted, but also free. There was also an older television, which had different channels than the guide in the room listed.

Parking is available for 5E across the street and breakfast was 7.50E/person (Apr 2013).

Room Tip: Rooms 1-11 are on 1OG with higher rooms on 2OG (there is an elevator).
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  • Stayed: April 2013, traveled as a couple
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Thank Sweagle97
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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57 - 63 of 300 reviews

Reviewed December 28, 2012

Enjoyed our stay here. Friendly reception staff who spoke good English. But the Reception is not open 24 hours so you need to be careful if you are arriving later in the day. Room was large and very clean although lighting in bathroom is not good for makeup/shaving. Breakfast for seven Euros was excellent value: cereals, breads, cold meats, cheese and fruit.
Would recommend this hotel but you need to be aware of two factors. The hotel is accessed from the street/carpark by a dozen steps and when we stayed the lift inside was not working so this is not the place to stay for the mobility impaired. Secondly the hotel is close to the older part of Bamberg, up a steep slope from the river, which is the other side of town from the train station. If you arrive by train, as we did, you really need to take a taxi, around 10-12 Euros each way. If you drive there you have to pay extra to use the hotel carpark.
Access from the hotel on foot to the tourist parts of Bamberg is good.

Room Tip: Different reviewers speak of different size rooms so perhaps need to check before confirming.
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  • Stayed: December 2012, traveled as a couple
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2  Thank UbudBaliRichard_L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 19, 2012

I really cannot understand why this hotel has some negative reviews. My room was the largest I have ever stayed in (40 sqm) and it was extremely well furnished. The breakfast was wonderful - lots of fresh fruit and home-baking. The hotel atmosphere was quiet and calm and the staff were friendly and competent.

Room Tip: Room number 11 is huge (maybe the others are too!)
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  • Stayed: November 2012, traveled solo
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Thank houghmagandie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 10, 2012

My husband & I & 2 children, aged 21 & 23 stayed in a family room at the Arkaden for 2 nights in September. The room was huge & beautifully furnished & the bathroom was lovely. There is a lift. I had read in reviews that it can be a little hard to find, so I had emailed them beforehand to get the exact address to give the taxi driver & we had no problem. It is located quite a way from the station, but very close to the town, so we could walk into the town easily. Breakfast was excellent. My emails before the visit were always answered promptly & the staff were very helpful. There were restaurants within 5 minutes walking time away. Would recommend to anyone.

  • Stayed: September 2012, traveled with family
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1  Thank Jan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 27, 2012

We chose th Arkaden Hotel because it featured in the Michelin Guide for accommodation. Alarm bells should have rang when we were told there was only one room left (a valuable lesson in itself) but felt comfortable in accepting it because of the Michelin Guide. The room was tiny - the smallest we have ever stopped in. It was on the top level making it oppressively hot. We asked if there was a fan available but that was not an option and there was no air-conditioning. We then bought water so we could chill it but found no mini bar or fridge to keep it cold. We stayed on the eve of the Olympic opening and thought we would make a miserable evening pass by watching a world event. There was not one english speaking TV station. All this for 120 euro. It was the most we paid throughout Germany with the least amenities. The position is up a very steep walk away from the fun of the central streets and the lovely shopping. Bamberg should have been a lovely memory but not possible with such ordinary accommodation. Yes, we should have walked but after 4 hours driving on a 30C day, we could not muster another once of energy. Thank goodness for trip advisor so others can be warned.

Room Tip: Not room 21 - extremely small and tiny bed. Not in hot weather.
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  • Stayed: July 2012, traveled as a couple
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4  Thank Victoria N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 16, 2012

The large, comfortable and charming room with immaculate bathroom (not a spot!) is a terrific place to return to after exploring the lovely town all day. We expected to hear church bells (being in a monastery) but it was amazingly quiet. Great breakfast (worth the cost), very helpful staff and convenient parking made us vow to return sometime when we visit Bavaria next.

  • Stayed: November 2011, traveled as a couple
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Thank Penguino M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 7, 2011

I have to admit that this review will not provide a feedback on the amenities of the hotel, as me and my family were never let in by the most arrogant and unhelpful staff we ever met in any hotel. I made a reservation of an apartment via a leading hotel reservation engine. When we arrived there with my husband and our small 2,5 years old son, they told us that there were fully booked and didn't let us in. We first tried at the parking gate where some lady on intercom simply hanged up on us without showing the smallest interest in seeing our reservation. Later at the entrance of the reception the same lady didn't let us in again and didn't even want to take a look at our reservation, but repeated that they were fully booked. We explained that we drove 700 km and were with a small child, but it didn't change anything. She stayed the same arrogant. She neither offered any help or assistance, but when we asked for it, she again hanged up and didn't answer our calls any more. We were left with a small tired child at 19:00 in the dark street. A person that helped us was a hotel guest that was an accidental witness to our conversation. She was the same outraged as we were and couldn't believe her ears. Fortunately she managed to get a phone number of another hotel in the vicinity, where she called to reserve a room for us. Then she led us by her car to the new hotel. I think this was the minimum what Arkadenhotel should have done for us once they realised that there was some mistake or miscommunication concerning our reservation. For us it was a deeply regrettable experience and we would like to express our opinion about this hotel on your website so everybody can get a sample how they are treating people. I cannot believe that this hotel received such positive fitback. For us it was the most outrages travelling experience.

Aleksandra with a family

  • Stayed: November 2011, traveled with family
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11  Thank AleksandraJM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Arkaden Hotel im Kloster

Address: Karmelitenplatz 1 / Westfluegel | Am Knoecklein 1, 96049 Bamberg, Bavaria, Germany
Location: Germany > Bavaria > Franconia > Upper Franconia > Bamberg
Amenities:
Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access
Hotel Style:
Ranked #35 of 40 Hotels in Bamberg
Price Range: $51 - $119 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Arkaden Hotel im Kloster 3*
Number of rooms: 37
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