The service and the hotel itself was wonderful. The rooms are beautiful. Small but efficient and very well maintained and spotlessly clean. One of the cleanest hotels we stayed in our entire two weeks of jaunting around Germany.
We had a late check in that we arrived a bit early for and had to call the hotel staff and they showed up quickly and apologized profusely (which was unnecessary as we were the ones there at the wrong time!).
Breakfast was a very nice european breakfast of bread, cold cuts, cheese and fruits. The staff really went out of the way to help us and direct us to restaurants and the like. The location is great for touring Altstadt and the churches etc. Really a great hotel that we would love to go back to again!
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