I stayed at the Tandem earlier this month at the start of a Viking River Cruise. Since I booked my own travel I came in a day early and took the train from Frankfurt. Based on other posts, I had emailed to make sure that someone would be around earler in the day so that I could at least drop off my luggage. I arrived around 11:15 am and they had my room ready for me, which was not expected - but sincerely appreciated!
This is a fantastic location relative to the old town and all the sights. The staff were very helpful in recommending potential restaurants and places to visit that had great views of the city. I was even able to catch a festival on St. Michael's grounds with a traditional German Oompah band. The breakfast the next morning was excellent.
My main complaint was that the neighbors pulled a table outside and sat out until all hours drinking and arguing loudly directly under my window (which overlooked the river). The hotel is not air conditioned, so I had the windows open to catch a breeze. The lack of A/C wouldn't have been a problem (since there really was a nice breeze) except for the noisy neighbors - I ended up closing up the room at 1- 1:30 and was finally able to sleep.
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