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1 - 6 of 145 reviews
Reviewed August 11, 2017

First time in a single room for a while, but I didn't notice any drop in standards, quality or furniture.
The Hotel is well maintained and has a wonderful HofBrau (HB) bar and restaurant.
The beer is exceptional, and believe it or not, the authentic Bavarian cuisine is even better. I chose the Dunkel bier, and it went down a treat, so we'll I had to order a second one before the food arrived.
The staff are delightful in English, German, Italian and many other languages too I am guessing.
I struggle to find a point for improvement, but I can only comment on having to pay for the car park which has a limited number of places and is charged at the daily rate, which when added to the bill with the city tax, brings the cost up a bit unexpectedly. I will still be coming back there though, at least twice in 2017, and 3 times in 2018
I hoe my photo's do the Hotel the justice it fully deserves!

Room Tip: Breakfast is on the 2nd floor, it is worth not missing it!
  • Stayed: July 2017, traveled with friends
    • Location
    • Cleanliness
    • Service
Thank Allan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FrankBaus32105, Direktor at Best Western Plus Hotel Ostertor, responded to this reviewResponded September 4, 2017

Dear Allan, thank you very much for your kind rating!
We are glad you were happy with our service and that you enjoyed your stay in our house.
We hope that we will be able to welcome you again quite soon.
Best regards
Frank Baus
Direktor
Best Western Plus Hotel Ostertor

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 25, 2017 via mobile

I stayed in a room with 2 beds like my colleagues but the beds were very small.
Clean hotel in a nice location close to the city centre and close to restaurants.
Breakfast was average, selection of cured meats looked very artificial.

Stayed: March 2017, traveled on business
Thank Imma B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frank B, Direktor at Best Western Plus Hotel Ostertor, responded to this reviewResponded April 26, 2017

Dear Imma, thank you very much for the positive and detail assessment.
And thank you very much for the many tips and ideas how we can make a better service.
See you soon in Bad Salzuflen.
Best regards
Frank Baus
Direktor
Best Western Plus Hotel Ostertor

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 26, 2017 via mobile

This review goes only for the Hotel, didn't have time to explore the area/City. You drive directly down in the underground garage, and take the elevator to the reception. Extremely efficient check in. Given all the necessary information, the keycard open the door to a very nice room. All is in the right place, comfortable bed, large TV, large walk-in Shower, and good wifi. Coffee and Tee facilities.

Got a large bottle of cold water in the reception, but a refrigerator would be nice.

The restaurant is nice but with the menu mostly consisting of German cuisine.

Breakfast is superb.

Will most definitely be back.

Did i mention the steam-bath and Sauna? Everything kept modern and extremely clean.

Stayed: January 2017, traveled on business
Thank Brian F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frank B, Director at Best Western Plus Hotel Ostertor, responded to this reviewResponded February 10, 2017

Dear Brian,
thanks for the great review. We are pleased that you enjoyed yor stay and that you had a pleasant stay with us
See you soon.
Best regards
Frank Baus
Director
Best Western Plus Hotel Ostertor

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 7, 2016 via mobile

The restaurant of this hotel was just being upgraded to a large Hofbräu beer place and really great food now!

What I like at this hotel
- very modern and new spacious clean rooms
- very friendly service staff
- large bathroom with a great walk-in shower
- covered parking for 9€ available and enough spaces
- air conditioning AND water based heating
- good selection of TV channels on the large flatscreen
- really great restaurant with good food and friendly service
- good breakfast selection
- large beds

What I did not like
- quality of food items at breakfast is dropping. Early guest receive rebaked buns from the day before. Also service seem to drop ... had to ask for refill of buns and to get a coffee although not at Rushhour time
- Internet in room 120 is not working. Signal is dropping because of low reception. T-mobile LTE range so I was able to connect but not able to use WiFi
- The bedsheets are some rubber type material and very inconvenient to sleep in. I'd like to ask the hotel manager to sleep in these beds one night and decide if this is really the quality they want to provide
- the elevator is supposed to be key card secured but the staff sticks a room card into it defeating the security system. Since the stairs are not protected either it seems security does not matter much here.

Great hotel - stay here!

Stayed: December 2016, traveled on business
1  Thank teaki78089
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frank B, Direktor at Best Western Plus Hotel Ostertor, responded to this reviewResponded December 29, 2016

Dear guest, thank you very much for the positive and detail assessment.
And thank you very much for the many tips and ideas how we can make a better service.
See you soon in Bad Salzuflen.
Best regards
Frank Baus
Direktor
Best Western Plus Hotel Ostertor

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 14, 2016

We checked in at about 09.30, the very friendly waitress welcomed us and explained us which room, where and when is the breakfast, how works the wifi etc. The first impression entering the hotel is very good, modern lobby, friendly staff, looks very clean and efficient. 5/5 We had a room on the 2nd floor level at the back side of the hotel 5/5. The room was spacious and foreseen with working desk 5/5, comfortable seat 5/5, flatscreen tv 5/5, two single beds 5/5, tea and coffee can etc. 5/5 a very large and clean bathroom with a spacious shower corner 5/5 The right atmosphere and temperature were easy to tune, airco, ventilation or just open the window, perfect 5/5. The next morning a fresh tasty breakfast was waiting for us in the breakfast room, much choice, very friendly service and good furniture! 5/5 An easy accessible and spacious parking under the hotel 5/5. This was much better than many much more expensive 4-5 star offer! We will be back when in the region.

Room Tip: Far enough from the high way, all rooms are good.
  • Stayed: July 2016, traveled on business
    • Value
    • Rooms
    • Service
Thank JW_Dam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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