A refurbished Novotel which is not quite as modern as the new decor might suggest..
Room was nice enough but you could tell its age despite the refurb. Old elevators and bathroom amenities etc. Not as nice as some of the other Mercure's I have stayed in in Germany.
I found the single beds and duvets too small. I booked a double but, as a single traveller, seemed to have been allocated a twin. I also found the room too hot but opening the window led to a too cold draught. There did not appear to be air-conditioning or other ventilation.
The location is pretty convenient to the motorway although finding the hotel wasn't quite straightforward. I found it a little tricky to find first time. It is signposted closer in, but I missed the signposts and the latitude/longitude coordinates from the website didn't lead my satnav correctly..
Once I found the hotel, car parking was a bit of a problem. The slots near the front of the hotel all being taken, the actual hotel car park is around the back, and it is a long way to drag luggage etc.
Staff were friendly and helpful.
The dinning room was closed on the night I stayed, for a separate function. So guests had to use the bar. I had a look at the bar, but didn't find that option appealing and would have preferred the dining room to be available.
I was not warned of this when booking (I think I should have been).
It was too late for me to consider a hotel change.
I don't agree with hotels doing this but I suppose it is a commercial decision.
The function may have also contributed to the car parking issue.
Breakfast was nice enough and the service as friendly.
There are nearby fuel, food and supermarket options.
- Official Description (provided by the hotel):
- Neuss, the green city, is conveniently located close to highway A57 and only 30 minfrom fairs, airports, Düsseldorf, Cologne and Europes biggest indoor-skitrack. 4-star hotel with 115 rooms, meeting rooms, restaurant, bar, terrace, and outdoor swimming pool. ... more less
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- Also Known As:
- Accor Duesseldorf Neuss