Arrived here in pouring rain & asked car park attendant if it was worth a vist. At first he said "No" then changed his mind & said to go & see someone inside. We did & was told there was plenty of shelter & anyway the rain was clearing up by 11am. Well it not only rained all day but was blowing a gale & 7 degrees so miserable as there is very little shelter. Trams move people between places which means at all times even though there were not many people in the place it seems very congested. We went in a few places and each time it was hard to see anything for crowds. Hate to think what it would be like on a crowded sunny day. The Sweet Shop was full all the time & when we did manage to get to the back to watch the sweet making there wasn't a demonstation for over an hour. We were cold and hungry and the 3 eating places weren't coping at all and one was outside (? in that climate). We went to the one by the entry and everything we asked for was sold out, in the end we had toasted tea cakes (apparently they were the last ones) and hot chocolate which was 1/2 a cup and like mud. The entry to Beamish was very over-priced and so was the food. People near us had sandwiches that were 'off' and hot food that was frozen in the middle. In the end we all went to Management & complained, after seeing 3 people we finally got to see someone to listen to us all. In the end they refunded our food costs and when pushed into it also our entry fees and we left. I think to build a place in the open with little or no shelter in that climate is madness. The only places to sit were outside and the wooden seats were covered in mould! If they want to know how to do things properly they should visit Sovereign Hill in Victoria, that is so much better. Even the shops at Beamish need a good clean as a lot of things are dusty, I know they are old but don't have to be dirty. We took my cousin who is a local and she was horrified it was so awful. They need more shelter for rainy days, maybe even umbrellas for patrons to borrow, review their transport system, clean up their shops and sack all the catering staff!