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“Great place” 5 of 5 bubbles
Review of Hotel Sercotel Los Angeles

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Hotel Sercotel Los Angeles
Ranked #1 of 1 Hotels in Boo de Guarnizo
London
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Great place”
5 of 5 bubbles Reviewed May 14, 2011

This is a great place to stay in N. Spain. It's proximity to the airport is only one of of its assets.
The hilltop, downtown location has great views, the staff are friendly, relaxed and businesslike, the rooms are clean and spacious - all in all we had a really peaceful and comfortable stay after meeting up, as arranged, at the airport.

Highly recommended.

  • Stayed June 2010, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank longtimeager
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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85 reviews from our community

Traveler rating
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    11
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Rating summary
  • Location
    3 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Polish first
  • Portuguese first
  • Spanish first
  • Any
English first
Wakefield
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed June 10, 2009

We recently spent a night here on our way back to the UK from the port of Santander.
We were before arriving slightly wary as one review says it is situated in an industrial area and we did have difficulty initially in finding this hotel.However when we eventually arrived the location didn't seem as bad as we had imagined. Despite being out in the suburbs of Santander where English is not generally understood the girl on reception was very welcoming and did speak English. Our room was we have to say extremely comfortable particularly after a long drive and was very spacious.-the bathroom was huge. Unfortunately being a Sunday night the adjoining bar/restaurant did not provide any meals but we were directed to a small restaurant a mile down the road which was fine.We came back to the hotel bar for a night cap and joined the locals.It was refreshing to be amongst genuine Spanish people in their own environment rather than what is usually experienced on the 'Costa's.
We have no complaints at all about this hotel and would not hesitate in staying again.

  • Stayed June 2009, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank ChloeWakefield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
5 reviews
4 of 5 bubbles Reviewed July 29, 2008

The three-star Hotel Los Angeles in Bóo de Guarnizo, Santander, Cantabria, part of the Sercotel chain, is a good bet if you need a sleep over next to Santander Airport, or if you are travelling around in your car and are just interest in a clean and quiet place to sleep.

Being in the middle of an industrial area, it will never be an experience on its own, but it is very practical and have a big parking.

Two floors have been recently renovated, and offer a good power shower, quiet air conditioning, good mattress, and neatly decorated rooms - So request one of these rooms.

It has a free, good signal, no-fuss, WiFi connection.

The continental breakfast is served in the bar next door (still part of the hotel building), with really good coffee, fresh natural orange juice, sandwich and pastry, either at the table or at the counter in a true Spanish style.

Finding the hotel was a bit of a challenge, since the post code in Expedia was incorrect, and therefore the SatNav was very confused. One of the important bits to bear in mind is that there are various towns whose name start with "Bóo", and this one is "Bóo de Guarnizo".

The full and correct address is then:
San Camilo, 1
Town: Bóo de Guarnizo (just outside Santander, close to the airport)
Post Code 39613
Phone: +34 94 254 0419 or 0339
E-mail: comercial@hlosangeles.com

Ask at the counter for a free and detailed Santander map too.

  • Liked — Practical, clean, big parking, some rooms newly refurnished
  • Disliked — It is in an industrial area, so only good for an overnight stopover if you have a car
  • Stayed July 2008, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Check in / front desk
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank RobertoUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shropshire
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed August 10, 2007

As our flight arrived late, we wanted a hotel which was close to the airport and easy to find in the dark, for just one night. This fitted the bill, and there is plenty of parking at the hotel.

The desk staff spoke English, the room was very nice and clean, as one would expect. The air conditioning worked very well.

The bar/cafe, where breakfast is served, is used by locals- which we liked. Again the staff in the bar were friendly, though no English spoken.

A glimpse at an internet map or Google Earth clearly shows that the hotel is near the industrial zone, and sure enough there are refinery flares visible, especially at night, not too far away in the middle distance.

Living in a secluded rural location we do notice traffic noise, but there was none to speak of ( we were on the second floor facing the main road).

We were very happy with our one night stop off, and would use it again for the same purpose,

  • Liked — convenience
  • Stayed July 2007, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Check in / front desk
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
2 Thank mjbrth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
liverpool
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed December 31, 2006

HOTEL LOSANGELES MISLEADING WEBSITE

We stayed at Hotel Los Angeles, Santander in december 2006. The photos on the website encouraged us to book because it looked really nice. However when we arrived we were disappointed as the website is totally misleading. There is no swimming pool or fitnesse equipment on site it is actually a ten minute walk away, however on the website it is put in as property amentities.
There was also no satelite or cable T.V in the rooms as described, or in the hotel at all.
Our air-conditioning in the room was only blowing cold air so we were freezing at night.
The restaurant was shut, we had to eat in the bar area, the food was awful, customers were putting cigarettes out on the floor, it was filthy.
Lastly there was building work going on,on the 2nd floor, which was from 9 o,clock in the morning until 6 at night. The walls are really thin and there was no respite from the constant banging except for one hour for dinner, they didnt even stop for siesta. When we booked with this hotel we were not told anything whatsoever about building work going on. The receptionist could speak limited english until we went to complain about the noise, then her response was non comprende. I would not reccomend this hotel in anyway it totally ruined our stay.
D.Bramhill

  • Liked — I didnt like the accomodation it was dark and dank. It was in the middle of nowhere, there was not one restaurant in the vicinity. You had to get half hour bus ride, or 12 euro taxi ride into the centre of Santander, which is just not practical everytime you want to eat.
  • Disliked — That it was in an industrial area on the outskirts of Santander.
  • Stayed December 2006, traveled with family
    • 2 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Check in / front desk
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank cocoLiverpool
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Boo de Guarnizo hotels

England
2 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 bubbles Reviewed August 3, 2006

HOTEL LOS ANGELES SERCOTEL (On the outskirts of Santander, Spain). YEUGH!!

My husband, myself and our two teenage children booked 2 double rooms for 2 nights in this hotel as a stop gap before catching the return ferry to Plymouth from Santander - it looked good value for money, had reasonable reviews and we especially wanted air conditioning which it said it had.
On arrival at the hotel around 4.00 p.m. after a day of travelling we went straight to our rooms for a rest to find that they were both like ovens! I went straight to reception to ask them to check our air conditioning - the lady receptionist (who could speak English) said it was working ok - it wasn't! My husband (who knows a thing or two!) looked out of the children's window and could see the air conditioning unit - the chiller clearly was NOT on. Bear in mind that the temperature in Santander was 38 degrees! We went back to reception to find that the receptionist became most unhelpful, suddenly couldn't speak any English and could just look at us, raise her arms in the air and smile. The elderly gent next to her was NOT smiling at us (turned out to be the Owner). We pointed out that as the rooms were advertised with Air Con and clearly weren't we would be leaving immediately to which we were told we would be charged for the room. This wasn't acceptable to us and we stood firm. After a few minutes the receptionist disappeared outside - when she came back in she said that the "timer switch was off by accident". Fair enough, we thought and we went back to our rooms which within 10 minutes had started to cool down.

I went to use the bathroom - the door wouldn't open properly because the sink was crammed behind it and when I pushed past the loo the whole thing rocked (no, I am not enormous!!) and on closer inspection the bidet and toilet were not fixed to the floor! Any attempt to sit on the toilet sent you crashing into the wall! In fact, I really didn't want to use the bathroom at all as it was so grubby - this was supposed to be a 3 Star not 1 Star.

Anyway, we went out around 7.30 p.m. to eat and got back around 10.30 p.m. to find that they had switched the Air Conditioning off again (probably the minute we went out!?) and that it was unbearable. We went to Reception but there was only the Night Porter who wouldn't do anything. Why would he? He was sat in the wonderfully cool Reception area which had a separate cooler system (a case of "I'm Alright Jack"?) We spent a terrible night - we had to have the windows open to let what little air there was in, together with the mosquitos, along with all the traffic noise (where ARE those little mopeds going to at 3, 4 and 5 in the morning with their screeching engines?)

We paid for one night and left as soon as possible - we didn't dare to eat any breakfast having seen the state of the place - and went to another 3 Star about half a mile up the road - The Nueva Plaza - which was a world away from the Hotel Los Angeles - clean, cool, modern, lovely marble bathroom, with friendly staff and only 20 Euros extra per room. We ate in the hotel restaurant, which is where we ate the previous night and how we knew they had a couple of rooms available. The food was lovely, and the service was excellent - we were even invited to join the manager/manageress (husband and wife team) for a drink in the bar and were presented with a bottle of wine as we left as a present! All of which, I hope, goes to show we are reasonable, sociable people who just don't appreciate being treated as idiots.

It is such a shame that people can be misled by a description on the internet - it would save future tourists to Spain a lot of trouble if this hotel was accurately described, was totally refurbished or better still, demolished.

  • Liked — Large Rooms
  • Disliked — Owners refused to use Air Conditioning so rooms absolutely boiling hot! B/room fittings not fixed down!
  • Tips/Secrets — Don't bother booking this hotel!
  • Stayed July 2006, traveled with family
    • 2 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Check in / front desk
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
7 Thank whatsgoingon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Sercotel Los Angeles

Property: Hotel Sercotel Los Angeles
Address: San Camilo 1, 39613 Boo de Guarnizo, Spain
Location: Spain > Cantabria > Boo de Guarnizo
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #1 of 1 Hotels in Boo de Guarnizo
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Sercotel Los Angeles 3*
Number of rooms: 43
Reservation Options:
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Also Known As:
Los Angeles Hotel
Hotel Sercotel Los Angeles Spain/Boo De Guarnizo

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