We stayed at palace because we had booked a trip to Fraser Island with them and it was the worst hostel I went to during my stay in Australia. There are thieves at night, bed bugs, the kitchen was disgusting, no clean kitchen utensils, the oven of my unit was broken, so was the boiler, the light was broken in the toilet, ... this place is FILTHY!
For our trip to Fraser, a member of the staff had to take us to the supermarket before we left for our trip. She must have been 18, had no freaking idea what she was supposed to do, drove very badly, and later, refused to come fetch a part of our group from the supermarket although it was pouring rain!
Then the trip to Fraser Island itself was just as bad. Except from our guide Jeffrey who was adorable, two of our cars broke down while on the island, we got stuck in a creek for a whole morning because they couldn't get us another car, then we spend the whole afternoon at the motel (the campsite was flooded so we had to pay 50$ for a motel). We wasted a whole day because of Palace's bad organisation. Then the manager said we had broken the car ourselves which was beyond ridiculous...
I could go on like that for hours, just don't go to Palace!!!
- Official Description (provided by the hotel):
- Palace Backpackers Hervey Bay is located a 50m from the beach and across the road of the Greyhound Bus stop! We offer dorm (4 beds to 10 beds) and private rooms. We are also happy to provide you 24-hour television access, secure lockers, communal laundry and entertaining areas. At Palace, we like to ensure you feel right at home during your stay. So why not check out one of our dorm, twin or double rooms and stay a night! ... more less
- Reservation Options:
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- Also Known As:
- Palace Backpackers Hervey Bay Australia - Scarness