I travelled the east coast last month and stayed in plenty of caravan sites but this one I will never forget!!! The customer service was appalling!!!!
We booked this caravan site during our travel to Hervey Bay
The east coast road was very busy when we were on it with traffic and road works etc and so we got delayed!!! I called the lady I think her name was Liz and explained that we would be a few hours late..
she stated: if I knew ye would be this late I would never have taken this booking"
I couldn't believe her rudeness she told us buzz the bell when he get here and Hung up!!!
I was shocked ... We arrived just before 10pm (not even that Late!!!) and met the lady owner who opened the gate..
I greeted her and received a grunt she explained where to park
No thank you /good night/ enjoy our stay!!!
We were outraged and would never have stayed here only that we had our money paid..
We paid 30dollars for rudeness.. We didn't use any of the facilities . We were not offered the wifi, nothing
Couldn't wait to get out of there!!!!!
- Official Description (provided by the hotel):
- Fraser Coast Tourist Park is newly owned and operated. Peaceful, clean, tidy & secure (gated). You will enjoy hours of entertainment in the enormous recreation room,with Pool Table. Relax in our HEATED THERAPEUTIC MINERAL POOL & SPA! The perfect way to unwind after a day sightseeing and touring. Other facilities include Guest laundry, BBQ/Camp Kitchen (featuring Pizza Oven), Internet Kiosk & Tour Desk. Our friendly staff will assist you with tour bookings and recreational activities at The Tour Desk. We assist all our guests onto their caravan site, ensuring a stress free start to your holiday. Plenty of room for a Motorhome or camper, accommodation available in one bedroom fully refurbished en-suite cabins or Studio Units and shared or private backpacker Rooms. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotwire, Expedia, Booking.com, HostelWorld, Travelocity, Hotels.com, Agoda, Priceline, Cheap Tickets and HotelQuickly so you can book your Fraser Coast Top Tourist Park reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Fraser Coast Top Tourist Park Hervey Bay, Australia - Scarness