We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good Hotel, Great Ski Resort”
Review of White Crystal Inn

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
White Crystal Inn
Ranked #3 of 3 Hotels in Big White
Calgary
Level 4 Contributor
36 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Good Hotel, Great Ski Resort”
Reviewed March 16, 2012

We stayed at White Crystal for three nights in room 307. The room was very large, with a small kitchenette, which was perfect for quick breakfast and lunch. The room was comfortable, but a bit noisy. You can definitely hear your neighbors, people running in the hall, ice machine and the hill grooming machines outside which start up around 7:30. But chances are you are not there to sleep in, so this wasn't a huge deal.

All staff we encountered at the hotel and the resort in general were great. Andrew at the front desk was super helpful.

The ski locker is great for ski in and out. This hotel is perfectly located: close to the lifts, village mall (where you get your rentals, tickets, food, liquor, clothes etc.), there is restaurant on the main floor, which not bad.

I did use the ski school, group lessons which was great and I definitely recommend.

Room Tip: ask for a ski hill facing room, otherwise you will be looking over a road and hot tub.
See more room tips
  • Stayed March 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank VikaCalgary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

62 reviews from our community

Traveler rating
    19
    26
    12
    2
    3
See reviews for
25
20
5
1
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • Japanese first
  • Any
English first
Spokane, Washington
Level 3 Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed January 21, 2012

This is our family's 2nd year at BW. Last year we stayed at the Whitefoot lodge, the room was way to small. This year we opted for a much larger room at the WhiteCrystal. As advertised it was ski in and ski out, and very central (within feet of the gondola). The only thing keeping me from giving it 5 stars is that the place was noisy and in fairness the listing for that room did say as much...but the road noise was one thing, but when guest are blaring radios... that is controllable. My other critique was they seemed to be stingy with the towels but they would be right there with a phone call. These two short comings were easily offset by the clean accommodations and great staff.

This time we choose to eat at several restaurants. The Bullwheel= awesome, great staff and good prices. Happy Valley lodge=good food, quick service, kinda of chaotic but a great family Apres scene. The Kettle Valley Steak house= $$$$ but great food and service, menu was limited but great wine selection.

As for the skiing, BW finally started to get snow the weekend we were there, either way it was still much better conditions than the states. If you are able to go and participate in Cruz the Bluz I highly recommend it as it is a great way to get you to explore the mountain.

Look forward to next year!

  • Stayed January 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SPokaneSean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Argentina
Level 5 Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed June 20, 2011

We were in room 318

It was very comfortable with a huge bathroom
We like to take our time and enjoy our breakfast in the room with a beautiful mountain view so we bought our groceries at the market located at Whitefoot Lodge and at the Bakery.
It had a nice fireworks view.
Its Ski-in, and ski-walk-out (to the right a short distance to the Bullet express chair or 100 yards to a tunnel that goes to hummingbird run to Snow Ghost and Ridge Rocket chairs base)
Lots of varied runs for every skier level
Enjoyed very much Happy Valley Lodge, we went there every day after skiing and some days to have lunch. Theres a skating rink, snow coaster and snowmobile rentals
The snow hosts that volunteer to show you the mountain are a great idea, and they enjoy doing it.
Big White have an excellent Kids Centre
We had the famous whiteout just one afternoon, so we enjoyed 4 days of great skiing with excellent snow.
This is not a place to show off, but a relaxed place to enjoy a good ski mountain, with friendly people, 2 or 3 nice ambient bars, and 4 or 5 nice restaurants.

We are planning to go again next year with our 16 y.o. son

  • Stayed February 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank UnPapuno
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 22, 2010

The most incredible location on the mountain. Walk 15 seconds and you are in the Main Lodge (Village Center Mall) lattes and lift tickets, plus family games at night, cross the square and you are at the Kids Center (where you drop your kids off for ski lessons or day care). This unit has high ceilings and views from 3 sides. Kitchen stove heats very unevenly. Enjoyed the big Jacuzzi two person Bath Tub.

  • Stayed April 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Giacomosolari
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newbury, United Kingdom
Level 3 Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed March 14, 2010

Don't get your hopes up as I was disappointed, especially after an 18 hour journey from England, we had a standard room and it looked tired and dated, bathroom also could have been better, shower was pretty hit and miss
Service at breakfast was terrible on the 3rd day waited 40 minutes for a coffee and much longer for breakfast which turned up cold. Waitress charged for orange juice which she forgot to serve. Looked like she had been out late the night before and rolled straight into work. Another waitress in the bar assumed our $20 included a tip when the bill was only $12 suffice to day we did not frequent either the bar or the restaurant again. Snowshoe sams is good for food upstairs restaurant is lovely and the normal bar does standard bar food, evenings can be pretty lively in there. The ski area was great although if you want sun forget it we had 2 days where we saw the sun for a little while otherwise the visibility was not great and one morning and one afternoon we could not ski as it was just complete white out which I understand is the norm. It also felt like you were in Australia, only met 2 Canadians working there in our 7 days, no offence to Ozzies but when I go to Canada I expect Canadians (well more than 2) There were some good gladed runs which were fun when the weather closed in.
On the whole the ski resort was good with varied slopes but beware the white outs

  • Stayed February 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank charlie81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, England
Level 3 Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed February 14, 2010

Stayed here for 4 nights, before heading off into the Monashees for some powder skiing, then returned for a 3 further nights before flying home. The hotel was good value and has a great location in Big White; truly ski in/out as others have written. Room was large enough and had all the basic facilities you need, and was cleaned regularly. The bar provided good quality bar food at a reasonable price, and good beer from local breweries, all served by friendly and mainly Australian staff. I didn't eat in the restaurant, but the breakfasts were also good.

Staff were excellent, and dealt very well with keeping hold of a parcel that arrived for me after I left, until my nephew was able to collect it 2-3 weeks later. They kept in regular contact by email and assured me it was still safe until they let me know it had been collected. Great service. I will stay here again if I'm in Big White next season.

  • Stayed January 2010, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AndyCLondon_England
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jessedoe
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed April 15, 2009

I really enjoyed our stay. Three kids and two adults, we rented a loft room and had a great price.

The restaurant service and food were fantastic. Huge breakfasts and awesome lunches. We were on mountain for seven days, we tried every restaurant (there are not that many) and we went back to the Copper Kettle Grille (in the hotel) every day.

  • Stayed January 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Jessedoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Big White hotels
58.3 mi away
Inn at Big White
Inn at Big White
#2 of 3 in Big White
79 reviews
0.2 mi away
Sundance Resort at Big White Ski Resort
0.1 mi away
Chateau Big White
Chateau Big White
#1 of 2 in Big White
32 reviews
Show Prices
Show Prices
Show Prices
0.0 mi away
Stonebridge Lodge
Stonebridge Lodge
#1 of 15 in Big White
49 reviews
0.2 mi away
Big White Ski Resort Accommodation
0.2 mi away
The Urban Retreat Hostel
The Urban Retreat Hostel
#12 of 15 in Big White
44 reviews
Show Prices
Show Prices
Show Prices

Been to White Crystal Inn? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about White Crystal Inn

Property: White Crystal Inn
Address: 5275 Big White Road Big White, Big White, British Columbia VIP IP3, Canada
Location: Canada > British Columbia > Okanagan Valley > Big White
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Ski-In / Ski-Out
Hotel Style:
Ranked #3 of 3 Hotels in Big White
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — White Crystal Inn 3.5*
Number of rooms: 32
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Hotwire, Booking.com, TripOnline SA, Priceline and Evoline ltd so you can book your White Crystal Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
White Crystal Hotel Big White

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing