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“Quiet Area away from city”

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Mercure Melbourne Caroline Springs
Certificate of Excellence
Reviewed June 14, 2014

Stayed for 1 night, was a little to far from the city, but clean and tidy. No free wifi in rooms, but you could rent a cable, but this didnt work with a tablet. Staff were friendly and quick to help with any questions or bookings. Shopping centre across road for any essentials. Rooms were large.Parking was ample.

Room Tip: If you want to go into the city this hotel is a little far out and a taxi will cost around $60 AUD.o...
  • Stayed: June 2014, traveled as a couple
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Thank libby1018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviews (331)
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Reviewed June 12, 2014

  • Stayed: May 2014, traveled as a couple
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Review collected in partnership with Accorhotels.com
Thank gbh71
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Belinda L, Director of Sales at Mercure Melbourne Caroline Springs, responded to this reviewResponded June 15, 2014

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Reviewed June 5, 2014

Stayed here for a couple of nights for the first time recently, but it won't be the last. Free and convenient parking on arrival, check in was very quick and friendly. Free WiFi on ground floor was good, but in-room WiFi would have been even better - the only option was to rent a data cable for the wall plug. The room was very spacious and well appointed, the bed was very comfortable. Needing to use the room key to operate the lift to the accommodation level was a nice touch. Found the hotel to be very quiet and had a great couple of nights' sleep. Breakfast at the cafe had mixed reception from our party of 4; some serves seemed a little small, others were quite generous. In all cases, the quality and freshness of the food was very good and prices moderate. The hotel is located conveniently close to the Deer Park bypass, which links to the Western Ring Road - a relatively quick & easy drive to our plant in the Western suburbs. There is a shopping centre with a number of different restaurants just across the car park, lots of dining options. Check out was quick and efficient, too. Overall, very good all round.

  • Stayed: May 2014, traveled on business
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Thank Germanaussie67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 3, 2014

  • Stayed: May 2014, traveled on business
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Review collected in partnership with Accorhotels.com
Thank Michael P
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed May 29, 2014

Being not too far from the airport this hotel is in a unique area. There is a small modern town within walking distance with the usual small shopping centre shops and cafes. The hotel staff are very friendly and nothing seems too much trouble.
Rooms seem on the larger size, fresh and clean. Underground parking is available, as with a gym and pool and sauna.

Room Tip: If its windy weather try and choose a lower floor.
  • Stayed: March 2014, traveled as a couple
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Thank David H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 24, 2014

  • Stayed: May 2014, traveled solo
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Review collected in partnership with Accorhotels.com
1  Thank Corinne H
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed May 9, 2014

  • Stayed: May 2014, traveled with friends
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Review collected in partnership with Accorhotels.com
1  Thank Melinda N
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Belinda L, Director of Sales at Mercure Melbourne Caroline Springs, responded to this reviewResponded May 11, 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Mercure Melbourne Caroline Springs

Address: 10 - 20 Lake St, Caroline Springs, Victoria 3023, Australia (Formerly Grand Mercure Apartments Caroline Springs)
Location: Australia > Victoria > Greater Melbourne > Caroline Springs
Amenities:
Fitness Center with Gym / Workout Room Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 3 Hotels in Caroline Springs
Price Range: $100 - $164 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Melbourne Caroline Springs 4*
Number of rooms: 58
Official Description (provided by the hotel):
Mercure Melbourne Caroline Springs is located in the award winning WestWaters Hotel & Entertainment Complex. The complex is built around the banks of Lake Caroline, in the western suburb of Caroline Springs. It's a 20 min drive from Tullamarine Airport and 25 km west of the Melbourne CBD. Mercure Melbourne Caroline Springs opened on April 1st 2011 as Grand Mercure and on April 1st 2012 was rebranded. With 58 accommodation rooms all featuring balconies with outdoor furniture, offering views of the surrounding area. This allows access to fresh air and plenty of natural light. Our contemporary rooms feature 'Gold beds' with a range of pillows, duvet and additional blankets for the perfect night's sleep. In room services and facilities include: - Spacious bathrooms with full hair dryer - Flat screen TVs - Tea and Coffee making facilities - Mini Bar - Work desk and chair - High Speed Internet access - In room safe - Iron and iron board - Secure key card access to rooms - Room chargeback when dining at WestWaters. Our Studio Apartments offer kitchenette and full washing facilities. These rooms are ideal for longer stays when on work projects, relocating or for temporary accommodation when you are renovating. Use of our fitness centre and indoor heated pool & spa is included in for your stay. Within the complex, for your dining pleasure is an a la carte Bistro, Cafe and Sports Bar. Each outlet offers a selection of meals and an extensive beverage list. Indoor and outdoor dining areas are available and are heated with outdoor heaters during winter. We offer entertainment for the whole family including children's play area, themed events, and live entertainment on the week-end. Grand Mercure Caroline Springs is the perfect venue for business, leisure, recreation and entertainment. ... more   less 
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