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“Jewel along St. Lawrence”

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Hotel Montfort Nicolet
Ranked #1 of 1 Hotels in Nicolet
Certificate of Excellence
Toronto
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Jewel along St. Lawrence”
Reviewed April 24, 2014

This hotel a real gem. I went there to view the migrating Snow Geese in April. It is very close to the areas where you can see the geese up close. The staff so, so helpful. I was shy to use my terrible French, but no problem, they launched into perfect English immediately they heard my painful accent. The buffet breakfast that is included typical of a Quebec breakfast - eggs as you ask, and all the trimmings, including fresh fruit. And the best mini pain au chocolat in the world. They have a wonderful indoor pool and hot tub and the rooftop patio with hot tub would be wonderful when the temperatures improved. This is cycling country.
One of the best Easters I can remember. I was the only Ontario plate in the parking lot but I was welcomed as if it was a Quebec plate. Cannot say enough good things about this hotel and area. For those looking to see the amazing sight that 700,000 birds (as in Snow Geese) provides - Hotel Montfort the perfect place to rest. For those looking for interesting cycling in the summer and fall - again - this is a great spot to stay. And they give you terry bathrobes for after the bath in their wonderful deep tubs and hot tubs.

Room Tip: I read a few reviews complaining about small rooms so I asked for a room with a pull out couch so it...
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  • Stayed April 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank doddssa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tommy B, Responsable relations publiques at Hotel Montfort Nicolet, responded to this review, April 28, 2014
Thank you for taking a moment of your time to share your recent experience with us. It is always a pleasure to read good reviews like yours.
We are glad you appreciated that much your stay at our hotel and our services. It is true that our guests generally like our heated indoor pool and our indoor and rooftop patio spas. They allow you to relax and to spend good time at the hotel.
We are also glad you appreciated that our staff speaks English. It is very important for us to serve our clients in their own language and that is why everyone who works at our hotel must be bilingual.
Again, thank you for your review. We hope to welcome you again in a near future!
Best regards,
Tommy
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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178 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Brossard, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 20, 2014

Nice view to the river, perfect comfort room for 4 people including 3 teen-agees, good location for visits to surroundings, tasted breakfast. Only one little disappointed question that wasn't able to be answered by the front desk: what is the best hour to watch the famous migration for snow geese?

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Debra L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tommy B, Responsable relations publiques at Hotel Montfort Nicolet, responded to this review, April 22, 2014
Thanks for taking a moment of your time to share your experience with us. It is always a pleasure to read good review like yours.
We are glad you liked our hotel. It is important for us to know what our guests really think about our establishment and our services. Your opinions allow us to improve our services.
To answer your question, the best hour to watch the snow geese is very early in the morning, before the sun gets high, and early in the evening, before the sunset. Obviously, it also depends on many other factors like the wind direction and speed, the tide, etc.
Again, thanks for your review and we hope to welcome you again in a near future.
Best regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wakefield, Canada
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 9, 2014

We often visit family in the area and have tried several accommodations. Besides a much loved b+b, this is our new favorite! It is worth the small detour from the city. Interesting building, indoor pool was much enjoyed by our sons, rooftop terrace fun even in the snow! The beds were so comfortable we wanted to take them home.......
The best part of all however was our reception from Daniel Bergeron, he made us feel more than welcome, genuinely interested in our stay. Thank you again for the gift of homemade jam! You are an excellent goodwill ambassador for the hotel!
See you again,
Boudreau family

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Momszentrip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tommy B, Responsable relations publiques at Hotel Montfort Nicolet, responded to this review, January 13, 2014
Dear guest,

Thank you for taking a moment of your time to share your feedback on your recent stay at Hotel Montfort. We are really pleased to see that you enjoyed our hotel. We are investing a lot of energy in our hotels and we really appreciate that you enjoyed it. We are also pleased to know that our front desk staff made you feell more than welcome.

Thank you again for your comment!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montreal, Canada
Level Contributor
51 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed October 8, 2013 via mobile

On June 13th our group of 75 women chose Hotel Montfort for our end of year luncheon. We paid $33 per person, not including wine, and expected to have a very special time. Unfortunately, we were not at all satisfied with our experience, it was a disaster! We booked the dining room, a lovely converted chapel and paid a deposit. We were then informed that the meal would be catered rather than cooked in their kitchen. No problem, we thought. The caterer, Paul Piche, is well known locally.

As our members arrived they were given a tour of the hotel, a converted monastery now decorated in a modern boutiques style. So far so good. We assembled our group and sat down for lunch. Then the trouble started. The wine service was slow, two servers and no barman is not enough for 75 people. The choice was very limited. We had ordered a buffet but what we got was really a cafeteria. We lined up and food was served onto our plates from rectangular chafing dishes, it wasn't up to local standards for the price we paid and when compared to the buffets at the Delta and Hotel des Gouverneurs in Trois-Rivieres. Some of the dishes were really substandard, in particular the salmon was dry and "fishy", the couscous was bland and lumpy, the vegetable lasagna was nothing more than overcooked vegetables in white sauce. The chicken, also in sauce, was acceptable. After dessert, a choice of two pastries, coffee and tea was served at the tables. I asked for coffee but honestly couldn't tell if it was tea or coffee. I'm not exaggerating! Everything considered, I would estimate the meal was worth half of what we paid. Even then, it was not acceptable.

The situation became catastrophic when they ran out of salmon before everyone was served. We were shocked because we had asked the hotel several times to make sure there was extra because from experience we know that most of our members prefer salmon. They had assured us again and again they would have enough. At least 10 ladies hadn't been served when this happened. The hotel's caterer, Paul Piche, advised us they would get more from their kitchen within a short delay. However, it was 45 minutes before they returned with "boeuf bourguignon" NOT salmon. Not only was it undercooked and tough, but they had also neglected to keep the chicken warm. By then, all of the ladies were angry and extremely unsatisfied, not only those who hadn't eaten.

We made sure that both the Hotel Montfort and the caterer were aware of the situation and our total dissatisfaction. Some of our members also called on their own volition to complain. No apology or restitution was offered. I don't know if they realize what a lot of business they lost that day. Word of mouth is the best kind of advertising, but in this case it is the worst. I will never recommend this hotel or caterer to anyone and nor will any of our members.

Stayed June 2013, traveled with friends
Helpful?
Thank 1srgeneration
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Line D, Public Relations Manager at Hotel Montfort Nicolet, responded to this review, December 5, 2013
The Disappointment you felt during the passage of your group in our establishment is really regrettable and we are sincerely sorry.

As hotel professionals, we should have insisted to communicate with only one representative of your group, which would have facilitated the communication between our respective organizations and maybe it would have helped us giving you a better experience.


Far from looking for excuses, we want to mention that multiple exchanges took place between the managers of our establishment and several various people of your organization, many requests about the menu and the service of beverages were divergent among the people of your group.

We decided to please most people we spoke with, by agreeing to have 3 choices of menus for your group, which unfortunately was not a success on all the line.

Following the reception of your comments, corrective measures were established for the future. Amongst other things we will limit the number of contact people for the same group, and we will limit the choices of menu as well as clarify the specific needs of our groups with regard to the service of alcohol & beverages.

Today it is in all humility that we recognize that your experience with the hotel Montfort Nicolet at the summer of 2013 was not up to yours, or even our expectations. Once again, we are sincerely sorry. However, we want to reassure you and everyone that giving our guests satisfaction and the best experience possible while staying with us is always our number one goal. And we take pride in the fact that we have many great reviews on our Hotel.

Lastly, if you would like to discuss or give other comments concerning your experience with the Hotel Montfort Nicolet please take note that you can easily join me directly at the hotel.

My name is Nancy Lemire,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Marlborough, Connecticut
Level Contributor
64 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed August 5, 2013

We wanted to stay outside Montreal or QC for a night and came across this fantastic hotel. A converted former monastery, the rooms are modern but not sterile, the staff friendly and everything had a special touch. The rooftop terrace was beautiful with an outdoor hot tub, there was a firepit to hang out around as well. Across the street, on the river, there were canoes and paddle boats! The grounds were beautifully kept and the gift shop is nothing like you typical hotel gift shop--it's a gallery with lovely things from local artists. The breakfast was good--cooked to order eggs, bakery items, cheese, ham, cereal, etc. the staff even showed us their beautiful ballroom because we showed interest in the building!

  • Stayed August 2013
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank tdumpling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Line D, Guest Relations Manager at Hotel Montfort Nicolet, responded to this review, October 13, 2013
Dear Guest,
We want to thank you for taking a moment of your precious time to review your stay with us. As you have mentioned, our hotel was modernly decorated to respect the building’s History and Tradition, it gives a nice warmth to our comfortable and cosy rooms. Since it is located in the ancestral Home of the Montfortian Fathers, the hotel indeed and everything about it has its unique charm.

We are thrilled you enjoyed our rooftop terrace, our outdoor hot tub, and that you could spend some relaxing time near our fire pit. We thank you for mentioning the friendliness of our staff and we really appreciate the fact that you took interest in our establishment enough to visit our beautiful ballroom.
We sincerely hope to welcome you again in a near future…
Reviews like yours are the best source of motivation for all of our team members.
Thank you again,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hanover, Virginia
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed July 23, 2013

We were hoping to find someplace interesting to stay between Montreal and Quebec City. I had some trepidations, but this hotel had some wonderful attributes. The spa and bar on the roof were a delightful way to relax. We did not use the spa downstairs, but it also looked nice and had access to a nice garden. Our room was peaceful, very lovely, but not perfect. We had chosen a single queen bedroom, not a more spacious room, but one window looked out directly to the adjacent brick wall, and the other looked out over the parking lot and garbage containers. And the shower was way too small, even for me (5'1") with a shower head that always seemed to point out and spray the floor if you tried to turn the shower on to warm the water! My much taller husband was completely out of luck. I wish they had realized how awkward the shower was going to be for him; by the time we realized it, it was bedtime and we had no desire to change the room then. The bed also was very hard; I felt a bit as though the seminarians were still sleeping there.

Room Tip: Be very sure you know how big the room is!
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  • Stayed July 2013, traveled as a couple
    • Value
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Hanovette
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Line D, Public Relations Manager at Hotel Montfort Nicolet, responded to this review, October 14, 2013
Dear guest,
Thank you for taking the time to share your feedback on your stay with us. We are happy to notice that you appreciated some of the nice attributes of our establishments like the spa and bar on the roof and we are delighted that spending time there was a nice relaxing moment for you during your stay. We are sincerely sorry if the view, the comfort of the beds and the size of the shower in your room was not up to your expectations.
Please don’t hesitate next time to mention any problems like these to our front office team members. We have other room types and many other solutions to propose.

Again thank you for your review and we sincerely hope to welcome you again in a near future…
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Laval
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed July 22, 2013

Along of the river,on the other side, there it is: this nice renovated place with beautiful and large surroundings which used to be an ancient abbay for friars.
Rooms are nicely done but can be of different sizes from large to small.
Room that I had on the third floor(306) was large,beautiful with large windows , sofa, fridge ,desk& chair,TV and internet for free, a large bathroom with bath & shower .
I was stunned!
At this hotel,you can used two whirlpools,one outside on the top,with a small bar(closed at the time),a gazebo and terrace.
Great to relax, I can assure you.
The other one on the first floor is inside along a pool surrounded by large baywindow.
Great too.
The lobby is cozy and nicely decorated .
You will find a fireplace and a bar(closed at the time).
The restaurant at that time was only serving breakfast but I did look at the menu and it looks very tasty.
Breakfast was good and had enough variety.
Service was excellent everywhere ,especially Daniel at the front desk who can give you a lot of information.
You must see the chapel on the second floor which is now used as a reception room: magnificient!
This hotel has only been opened for a few months and already it is a must in this region.
Give them time to be known,and you will be charmed too.

Room Tip: ask for a large room (306)
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  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank hboucher59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Line D, Public Relations Manager at Hotel Montfort Nicolet, responded to this review, October 14, 2013
Dear guest,
Thank you so much for your positive review on your stay with us. All the comments and descriptions you made are really heartwarming to all of us and we are absolutely thrilled to notice that your stay with us was such a great experience for you. Thank you for mentioning the great service of Daniel our front desk agent . Comments like this one are the best source of motivation for all of our team members. We are delighted to notice how much you enjoyed our large, beautiful rooms with large windows , and we are glad our large bathroom with bath & shower were up to your expectations. Our whirlpools and our indoor pool surrounded by the large bay window are indeed a great way to relax and spend some good quality time.

We hope next time you will have time to try our restaurant for dinner or lunch!
It is with great pleasure that we will welcome you again,
Sincerely,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Montfort Nicolet

Property: Hotel Montfort Nicolet
Address: 1141, rue Saint-Jean-Baptiste, Nicolet, Quebec J3T 1W4, Canada
Phone Number:
Location: Canada > Quebec > Nicolet
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Spa Suites Swimming Pool
Hotel Style:
Ranked #1 of 1 Hotels in Nicolet
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Montfort Nicolet 3*
Number of rooms: 67
Official Description (provided by the hotel):
Montfort Nicolet Hotel offers 67 finely decorated rooms that are suitable for all needs. You are invited to enjoy an outstanding getaway in Nicolet, in the Centre of Quebec region, near the urban centers of Trois-Rivieres, Drummondville and Becancour. The hotel staff at Montort Nicolet offers an impeccable service and a warm hospitality that meet your needs, whether if it is for a trip with family, lovers, friends or colleagues. Sophisticated, discreet and finely decorated, Montfort Nicolet Hotel is established in the ancestral home of the Montfort Fathers. Enjoy a unique and welcoming stay in the heart of a protected nature near Saint-Pierre lake and only a few minutes from Becancour, Trois-Rivieres and Drummondville. Hotel Montfort is also the ultimate destination for business travelers. Thanks to its convention center, the hotel can now host major events such as shows and conventions with hundreds of guests. ... more   less 
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