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“My new hotel for all future mission trips”
Review of Hotel Los Portales

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Hotel Los Portales
Ranked #1 of 3 Hotels in Chinandega
Certificate of Excellence
Reviewed November 16, 2012

I wanted to let you know about our amazing experience at Los Portales this last week. I had met with Teddy, the GM, about potentially moving my groups to Los Portales for all future mission trips and subsequently we scheduled dinner there on Thursday night. To put our experience in one word, it was amazing. First of all, half of our group was running late coming back from Leon. We called and the hotel graciously accommodated us when we wanted to delay serving dinner until 45 minutes later. The first group (myself included) still arrived at the hotel early and enjoyed a few drinks out by the pool while waiting for the other half of the group. Krystel was very professional, accommodating, and gave excellent customer service. She took the group for a tour, showing them the rooms and apartments that you had shown me earlier in the week. She made sure our every need was being met by the waitstaff. She is an excellent employee and represents the hotel exactly how you would want it be represented.

In general, service in Nicaragua is slow compared to the United States. This is not the case at Los Portales. The waitstaff was able to keep up with the drink orders and deliver them in a timely manner. Not one person in my group of 22 complained about the service. In fact, everyone praised the service and the food. I personally had the snook and would rate my dinner as good as or better than the fish I get at El Espigon. In addition, having the private room for our dinner was perfect for us to have a round table discussion and meeting with the group. We can't say enough positive things about the food, the staff, the service, and the accommodations.

I am very happy to say that we have officially decided to move to Hotel Los Portales for our future mission trips.

Room Tip: I don't think you can go wrong with any room here.
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  • Stayed: November 2012, traveled with friends
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1  Thank Suzy E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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89 - 95 of 212 reviews

Reviewed November 16, 2012

so far is the best hotel in Chinandega city, good acomodations, great architecture and beautiful rooms, spacious and nice locations inside the hotel. Th staff are very kind and make you feel special.
It's a very nice place to go and relax, they have pool, bar, restaurant and gym.
What I have to say is that some advertisemnet say 5 stars hotel, but it is not, believe me, it's a very nice place, is the best in Chinandega city, beautiful sights, relaxing and you will enjoy it, but it is not five stars hotel.
It's an excellent option to share with family or couple, beaches are near to Chinandega, so, I hope you enjoy it as much as I enjoyed it.

Room Tip: a double room is ok for a couple with 2 kids, kids under 10 - free of charge, ask in front desk
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  • Stayed: November 2012, traveled with family
    • Value
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Thank Sebastian P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 18, 2012

Nice view of the volcano, good location, clean rooms, big pool, very nice staff. If heading to the famous beaches of Chinandega staying at this hotel is a good choice and only about a 40 min drive, beach hotels on that coast are 200plus , would definitively choose this place!

  • Stayed: September 2012
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Thank fbosche
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Teddy P, Gerente at Hotel Los Portales, responded to this reviewResponded November 7, 2012

Estimado fbosche,

Thank you for your comments we all at Los Portales appreciate you taking the time. We enjoy what we do and want to continue working hard for our guests.
We hope to see you soon and have the opportunity to serve you next time you come to Chinandega.

Thank you,

Teddy Picado
General Manager
(505) 8788-1708

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 23, 2012

Excellent hotel I loved the architecture, the service and the rooms. The rooms are very spacious, they have little apartments with everything included from refrigerator and microwave to pots and pans. This hotel thought of everything so all you have to do is enjoy and relax!

Room Tip: Staying in the apartments gives you a breath taking view of the moon and the stars as soon as you st...
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  • Stayed: August 2012, traveled solo
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Thank cizizamora10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 20, 2017
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Stayed: November 2017, traveled with friends
Review collected in partnership with this hotel
Thank V5280CPbrianb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 12, 2017 via mobile
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Stayed: November 2017, traveled as a couple
Thank Jorge F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 8, 2017 via mobile
Google Translation

Stayed: August 2017, traveled as a couple
Thank Victor C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Los Portales

Address: Rotonda Los Encuentros 500 Metros al Norte, Chinandega, Nicaragua
Phone Number:
Location: Nicaragua > Chinandega Department > Chinandega
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 3 Hotels in Chinandega
Price Range: $91 - $127 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Los Portales 3.5*
Number of rooms: 30
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