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“Perfection on the slopes”
Review of Altapura

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Altapura
Ranked #2 of 29 Hotels in Val Thorens
Certificate of Excellence
london
Level Contributor
106 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 141 helpful votes
“Perfection on the slopes”
Reviewed March 16, 2013

stayed at the altapura for a long weekend in february. the location of the hotel directly on the slopes couldnt be any better, perfect snow conditions also helped. within the group we had 3 different room categories, all of which were excellent, spacious and comfortable with all modern apple technology expected from a new 5 star hotel. fabulous bathroom with separate walk in shower and bath, furnished with nice tiles and plentiful towels.
the hotel offers 3 restaurants, however we ate in the buffet style one for all our meals. the food was absolutely excellent, especially for a meat eater. lots of choice and reasonably priced wines. the cosy bar area, real fire and comfy chairs, cocktail of the day was also fantastic.
ski rental shop also directly adjacent to the lobby area made rental etc very straightforward.
the spa with indo / outdoor pool and a variety of hot and cold rooms was excellent relief after a hard days ski. only criticism was the outdoor pool was a little chilly, but after all its -15 outside!
special mention to all the staff, front of house / bar / restaurant / ski shop who all couldn't have been more helpful and friendlier. the manager appears to have recruited a young dynamic team who cant do enough for you.
only "fault" was no turn down service which i found odd for a hotel of this budget and standard.
will return and would have no hesitation to recommend to anyone.

Room Tip: piste facing rooms are best
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  • Stayed February 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank mronion
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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399 reviews from our community

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Traveler tips help you choose the right room.   Room tips (36)
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English first
Copenhagen, Denmark
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed March 8, 2013

We stayed at Altapura in February 2013. The hotel is conveniently situated next to the slope. The Spa was amazing with an outside pool, where you could relax and look at the people in the lift above. The restaurants were very nice and the standard dinner buffet was varied and well made and prepared.
The rooms are very nice, but as we were four staying in the room it was a bit tight. Some additional pegs to hang your skijacket and similar stuff on would be a good addition.
Would recommend the hotel to others and would happily go there again.

Stayed February 2013, traveled with family
Helpful?
3 Thank Sren123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beersheba, Israel
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed March 6, 2013

one of the best hotel in val-thorens, it located on the slop,(ski-in and ski-out).
warm staff, good service, clean.
the hotel is new one, the room is larg and pleasant.
the finest hotel in the area.
not cheap.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Didi B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
scot in Bournemouth
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed February 27, 2013

Had 4 nights at Altapura staying in a Duplex apartment with my daughters and a friend...the hotel is beautiful particularly loved the decor in the bar area..front desk & concierge service was excellent.
The staff everywhere were very friendly and professional.... in particular the ski shop and restaurant staff were very acomodating.. the position of the hotel is fabulous, and the ski in/out to slopes from the ski shop just ideal...great buffet breakfasts and buffet dinners, great for kids and adults. Excellent stay overall will definately be heading back there.

Room Tip: We had a double duplex room for 4 very comfortable.
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  • Stayed February 2013, traveled with family
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Helpful?
4 Thank Cat68Bournemouth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paris, France
Level Contributor
56 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed February 25, 2013

I just came back from a week at the Altapura. The staff is very professional and friendly. The buffet breakfast and the dinner at all of the three restaurant is delicious.
The room is very nice. The only negative comments on the room is that the bathroom can been seen from the room which is rather ackward.. The room is only done once a day, which is suprizing for this level of hotel and the way it is done could be improved (pijama thrown on the sofa and not folded). A nespresso machine in the room would be a plus.
The ski shop is very nice as well as its staff.
My stay started badly because the taxi I had ordered from the concierge was not waiting for me at the Moutiers train station. With two small kids and two suitcases, that was rather unfortunate. But the hotel fixed the problem and we managed to arrive. Apart from this issue, everything was perfect. The spa is nice and staff is very good and friendly.

I would certainly come back!

  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Deborah S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, UK
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed February 25, 2013

I stayed here with a couple of friends, sharing a duplex, for 4 days of skiing in VT. With few exceptions, the level of service was first class, food very good (especially breakfast buffet and the a la carte restaurant), and accommodation exceptionally comfortable. The spa was a welcome retreat for weary bodies after a day's skiing, the lounge a homely place to relax at any time of day, and the terrace a superb spot for watching the world go by in the sunshine. With original and attractive decor throughout, and an on-site ski shop, Altapura is a thoroughly recommended 5 star experience.

  • Stayed February 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bsjames
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bruges, Belgium
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed February 15, 2013

We just spent 7 nights in Altapura. It was awesome. It was already the 9th year we spent our skiholliday in Val Thorens but, concerning the hotel, far the best. The staf is very friendly and professional but lacks some experience. Our daughter got ill and had to be carried to a hospital. My wife asked one of the staf to order an ambulance but ...... 20 minutes later nothing was done. I needed a car to rent and asked the concierge. He sent me to Albertville by taxi but i couldnt find a free car. Why sending me to Albertville then?

The restaurants.
Les enfants terrible is very, very good but also expensive. We had four times dinner and where never disappointed. Excellent.
2 mille 3 is another story. When you order from the card it's excellent but when you Have to eat there as half board customer ir' s another story: lacks flavor, not refined and like in a refter.
La laiterie is a fine chees restaurant with several kinds of fondu.

The bar. Very nice life music. But much to expensive.

The Spa. One word: great.

All by all a very nice hotel.

  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MarcSierens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Altapura

Property: Altapura
Address: Rue du Soleil, 73440 Val Thorens, Saint-Martin-de-Belleville, France
Location: France > Auvergne-Rhone-Alpes > Savoie > Saint-Martin-de-Belleville > Val Thorens
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Ski-In / Ski-Out Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Val Thorens
#2 Spa Hotel in Val Thorens
#2 Family Hotel in Val Thorens
#2 Luxury Hotel in Val Thorens
#2 Ski-In / Ski-Out Hotel in Val Thorens
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Altapura 5*
Number of rooms: 88
Official Description (provided by the hotel):
Altapura, a hotel in Val Thorens, the highest resort in Europe in the heart of the 3 Valleys, the largest ski area in the world, delights all those who love the great outdoors, winter sports and a fine style of living. ... more   less 
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Also Known As:
Altapura Hotel Val Thorens

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