We travelled 26th Febuary for one week in a group of eight, we were a little disappointed by the presentation of the chalet for a five star and as a general consensus we would rate it a good three star, Neilson breakfast leaves a lot to your imagination literally, when I booked it was described as a full breakfast upon reading the small print realised that it was a full breakfast just served over five days with varied components of the ‘full breakfast’ each day! The cleanliness of the sauna and the stairs carpet was not the best as normally you wipe your feet on the way in not the way out.
However the staff were ‘excellent’ and nothing was to much trouble, special dietary requirements for some of the fussy people in our group were catered for with no problems at all, at dinner I don’t think any of us saw an empty glass all week.
Having travelled with several other operators I would not choose to travel with Neilson again as it is a very competitive market place and the number of operators offering superior service and accommodation is vast.
To sum up, would stay again at a three star price as that’s what its worth, the staff made the difference otherwise there would have been many complaints!
- Also Known As:
- Neilson Chalet Les Andes Hotel Tignes