having already staying at this hotel earlier in the year I am really disappointed with the standards dropping! when I stayed in beginning of January everything was perfect for us we had spotless rooms with an amazing view on the fourth floor and the bar was full laughter and the restaurant was efficient however upon arrival this time customer services was a disgrace and to be honest that continued all week. the girl with blonde hair was rude to guests and staff, I was waiting to book an viva treatment and she just ignored me on Facebook this is not how you run a hotel!! then we went into welcome drinks and it just looked chaotic so we left and sat in the pool area which was not clean!! we went into dinner expecting the same standard of food and service as previously received however this was not true, we waited 40 minutes for our starters and then it was cold. I have never tasted such crap in my life no taste to anything just mush! and the waitresses didn't want to be there. the lack of restaurant manager was obvious and then I got chatting to a girl with blonde hair who then informed me she had left which was then made it very clear they had no clue. management needs sorting! anyway so management never seemed to be around when there was an issue and no one wanted to talk to me when I wanted to complain. I mean it took me 6 hours to get toilet roll and clean towels. why couldn't the girl on reception do it instead of writing it down and going back on Facebook? the only good thing about my holiday this time round was the entertainment and bar services. I will not be returning until I know this hotel is sorted out. the food standard has dropped slightly but the fact the restaurant is dirty and unorganised is appalling. i want to agree that the staff are happy and cheerful but unfortunately from January to February the characters have left and these are just like watching wet paint dry.bring back kath, mel & dany.
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- Also Known As:
- l`Aiguille Percee Hotel Tignes
- l Aiguille Percee Tignes