Location is excellent and the chalet is very good. The owner kitted it out with Christmas tree etc as we were the first in this season. Arrived to see cleaners still in situe but gave them an extra two hours. Still not as clean as would have liked. We swept and cleaned afterwards. This is not a luxury chalet. Finish is not up to hat standard. This smacks of an owner asking local tradesmen to do things but not being there to manage the project, so taken advantage of. Tiling not meeting the walls, bath or sinks. Strange methods of camouflaging gaps that are not finished. Lighting not working on whole floors. Working bathtaps in cupboards that could cause flooding.
That said the view is lovely, the sitting room is comfortable, access to the train or lift is 100m away. Rooms are quiet when our baby wasn't crying.
I can't comment on the staff as we went self catering.
Do not discard this chalet unless you are looking for pure luxury and self indulgence, you will enjoy it, just don't raise your expectations too high. I would go again and that should say a lot.More